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Employees of all stores--post your stupid customer stories--part III


#31 Matarick   CAGiversary! CAGiversary!   148 Posts   Joined 15.7 Years Ago  

Posted 27 December 2005 - 11:14 PM

Overall I was thinking "wtf is your point" but when I hit that line, made it worth the read.



Yeah I tried to make clever lines to make the read worth while.

I knew I should of started in a seperate thread but I didn't know which forum to put it. I thought about putting it in the lifestyle forum but it is gaming related and then thought about putting it in Deal/Shopping but it is mostly about me and the certain EB employee. So I thought I would put it in this thread since I thought you would love a good yarn of a lovelorn stupid customer who had a crush on an EB worker doing her job.

My purpose was that if somebody who goes to the York Galleria EB or works there would PM me or start a new thread.

Here's to stupid customers and their stories.

#32 Graystone   ` CAGiversary!   15662 Posts   Joined 15.2 Years Ago  

Posted 27 December 2005 - 11:30 PM

The day I quit at wal-mart. To simplify this, I will say my manger and I were arguing in the aisle way next to a empty flat that we were stacking stereos on. This fat lady was breathing right next to me the whole time. I threw down my vest looked at my coworker to the right of me. Told him goodbye, then I pulled out my discount card tossed it down on my vest and nametag, and started to walk away. The fat lady stops me and asks how much are the stereos that I was stacking. I say I don't fucking know and leave. I don't like being mean to someone, but now that I think about she deserves that for shopping at walmart.

Also while working at walmart got farted on by a women. She was needing help with dvd players and then I go around her to show her an item. As soon as I get behind her brrrrrrrrip. right on me, I kept walking and went on break.

Every idiot seems to know the law when it comes to copyright. People would look at a vcr/dvd recorder combo. Can I transfer my vhs to dvd on this. I know the law I can make one legal backup. Yes you can but you can't break the copy protection. I would then get a look of mass confusion. I loved it

#33 FREAKMIKE3   O RLY? CAGiversary!   235 Posts   Joined 15.6 Years Ago  

FREAKMIKE3

Posted 27 December 2005 - 11:39 PM

Phone call today:

"does the Xbox 360 regular edition play the 360 games?"

"Um, yeah."

"Wow, i didnt know that, thx!"

I wonder if they have figured out how to turn it on yet...*sigh*

#34 Graystone   ` CAGiversary!   15662 Posts   Joined 15.2 Years Ago  

Posted 27 December 2005 - 11:47 PM

When I worked at radioshack this old man comes in. He has in hand the cardboard backing to a 9 volt battery and a receipt. He asks Am I due a new one yet?
Me: I look at the receipt. sir this battery is 9 years old. You will have to buy a new one.
Customer: Okay no problem how much are they?
M: $3.19
C:What the hell when I bought that one it was what?
M:$1.89 sir
C: Why in the hell is it so expensive you cant be doing that.
M: Well sir their is such a thing as inflation, and prices do rise over time. Does a loaf of bread still cost 5 cents. That pissed him off he left after I said that, mumbling something under his breath.

#35 AlanSaysYo   CAGiversary! CAGiversary!   707 Posts   Joined 16.2 Years Ago  

AlanSaysYo

Posted 27 December 2005 - 11:58 PM

This is actually a stupid employee story. It would have been a stupid customer story if I hadn't been the customer.

I went with my dad to Circuit City to buy a HDTV. My dad had already picked out the one he wanted online and even brought a printout with him to get the price match with free delivery (which they actually honored, believe it or not).

So the employee launches into his pitch about extended warranties, not knowing I formerly worked for a company that repaired TV's. He started by saying he didn't get any compensation if we bought the warranty (I'd like to know if that was true) and then went on about how no one in the area except Circuit City fixed those TV's, and it would cost a minimum of $800 to fix anything that went wrong with it. Of course this was total nonsense, but I went along with him for awhile (paraphrasing, of course):

Me: So you guys have your own technicians?
CC guy: Oh yeah, our guys fix the TV. Otherwise you have to load it up and take it 60 miles to the Sony repair center.
Me: So these techs work for Circuit City and are NOT contracted from the outside?
CC guy: Uh, yeah...
Me: So why have I never seen a Circuit City repair van before?
CC guy: Well, uh, it's another company that only works for us.
Me: They only work for you?
CC guy: Yeah.
Me: So they don't work for you but they only work for you, and the rest of the time they sit on their asses and do nothing all day?
CC guy: Well, they're the only guys in town that fix these TV's.
Me: And anyone who buys a Sony TV from Best Buy, HH Gregg, or Sears has to load it up and drive it 60 miles for warranty service?
CC guy: Um... the repairs are like $800 if you don't get an extended warranty.
Me: Sears charges $96 for a home service call.
CC guy: The tubes cost $800 to repair.
Me: A new rear projection CRT assembly usually costs $400-$500, but they almost never fail within the first ten to fifteen years.

I don't recall exactly what happened after all that, but I know that guy didn't sell a warranty on that TV.

#36 DigitalSpace   Late to the party CAGiversary!   3641 Posts   Joined 15.5 Years Ago  

DigitalSpace

Posted 28 December 2005 - 12:03 PM

I was at EB yesterday and some kid who looked about 13 or 14 asked the clerk if they had the new TMNT game for Xbox. The guy checks the computer and says there's one copy, and the kid says he can't find the case. The clerk checks the drawer to make sure there's a disc in there, and then goes and looks at the Xbox section - no case. He checks the rest of the store with no luck. He tells the kid he can't find it and that someone probably took it, and asks if the kid wants to buy the game anyways. The kid says yes. Guess he figured he was just going to lose the case or something anyways.

I didn't see a parent with him the entire time, so I can't help but wonder if some angry mother or father stormed into the store after I left.

#37 ironmouse   CAGiversary! CAGiversary!   139 Posts   Joined 15.7 Years Ago  

ironmouse

Posted 28 December 2005 - 04:05 PM

I was at EB yesterday and some kid who looked about 13 or 14 asked the clerk if they had the new TMNT game for Xbox. The guy checks the computer and says there's one copy, and the kid says he can't find the case. The clerk checks the drawer to make sure there's a disc in there, and then goes and looks at the Xbox section - no case. He checks the rest of the store with no luck. He tells the kid he can't find it and that someone probably took it, and asks if the kid wants to buy the game anyways. The kid says yes. Guess he figured he was just going to lose the case or something anyways.

I didn't see a parent with him the entire time, so I can't help but wonder if some angry mother or father stormed into the store after I left.



no offense, but how is that a stupid customer story?

#38 DuelLadyS   Basch Lives! CAGiversary!   2641 Posts   Joined 14.5 Years Ago  

Posted 28 December 2005 - 04:53 PM

no offense, but how is that a stupid customer story?


Because that means some moron actually stole an empty game box. I think...

... that and the kid just paid a new-game price for disc only?

#39 evanft   Wombat needs Nutrisystem. CAGiversary!   7006 Posts   Joined 14.5 Years Ago  

Posted 28 December 2005 - 06:05 PM

Alright this is a real stupid customer who goes to the upper floor EB in York Galleria.

In November, I was wondering where I can get a cheap Shining Force Neo since I read some good stuff about it in 1up.com.

I was trying to kill some time since I met up with my parents, brother, and sister-in-law. They decided to leave since they were tired and I was killing more time before I have to go to work at the local mail processing plant. I walked inside and saw the cutest anime fangirl behind the counter wearing cutesy chibi keychains, short burnet hair, full figure, and has a sweet sweet voice.

I asked her where was Shining Force Neo used and she showed me where to find it and even found the guide for it. She was giggling like crazy while I had a cool and calm deminor thing going on. We talked about Magna Carta and on she wanted to play it due to the neat art style she had. She gave the case and guide of Shining Force Neo and said had a good day.

After a few days later, I wanted to open the game and realized that the game was at the store. So I called EB and guess who picked up the phone. Our hard working EB store employee. She said just come to the store and she will give me the game. I was running late and when I went to the mall, there she was like disco lemonaide, yeah there she was. Well she smiled at me and looked at me coy and did the giggle bit. I dashed out of the mall and went to work since I didn't want to be late.

I couldn't stop thinking about her despite the fact that she is supposed to be friendly with the job. It is hard for me to get her out of my mind because she is the kind of female that would melt my senses and just go bananas over her.

Alright, last Sunday I was looking for items and she was there wearing a white sweater and oh man I contained myself since she was trying to find a network adapter and she was bending down and my name escaped her. I saw her tag and she didn't mind me looking at it. I thought I would be lucky but I was running late from work again.

In the Friday before christmas and all through the mall there was a person was stirring and I think I had blue balls. She helped me get a controller and a network adapter and there she was. I paid for the items, thanked her, and waited for her to be out of the counter so I can ask her for her email or number while the head manager was looking at me but I didn't pay much attention.

She said she wasn't online much and wasn't home at all.

The clasic line and I was stupid enough to say, in a calm way, well I can see you at the store.

I AM SUCH AN IDIOT but she didn't seem angry when she said it. Just did her giggle.

Feel free to reply if you want me to reveal a name since I don't want to embarass anybody further than I was. I am not angry at her, I wonder if it is against store policy to provide phone numbers to customers.

I just hope I can find an out of store connection with this manager in training so I can get to know the person out of the store.

(off topic
It is hard meeting up with gamers and Otaku ages 20+ in York Pennsylvania. I work durring the anime club showings at the local net cafe)

signing off,

the stupid EB Customer.


Why didn't you just ask her when she got off work so you can assfuck her?

#40 niceguyshawne   Hardcore since '74 CAGiversary!   2510 Posts   Joined 15.3 Years Ago  

niceguyshawne

Posted 28 December 2005 - 06:46 PM

Why didn't you just ask her when she got off work so you can assfuck her?


Because even he realizes by now that she is not interested.

#41 Zenxyz   Berserk!! CAGiversary!   474 Posts   Joined 14.5 Years Ago  

Posted 28 December 2005 - 06:51 PM

LMAO evanft, you made that gif in your sig.?

#42 niceguyshawne   Hardcore since '74 CAGiversary!   2510 Posts   Joined 15.3 Years Ago  

niceguyshawne

Posted 28 December 2005 - 07:00 PM

LMAO evanft, you made that gif in your sig.?



I agree it is very good. I find myself watching it when I am bored. It never gets old.

#43 evanft   Wombat needs Nutrisystem. CAGiversary!   7006 Posts   Joined 14.5 Years Ago  

Posted 28 December 2005 - 07:34 PM

No, I didn't make it. I just found it too awesome for words.

#44 Matarick   CAGiversary! CAGiversary!   148 Posts   Joined 15.7 Years Ago  

Posted 28 December 2005 - 09:26 PM

Why didn't you just ask her when she got off work so you can assfuck her?



Because I am such a douche. Besides I am already seeing somebody, long distance relationship (well it was rather close before I left community college), so I tend to not think straight because she is off when the mall closes and my car isn't running to good. So no late night improntu trips for me. As what niceguyshawne said, if a woman doesn't reveal any information, then she isn't interested no matter how much you made her laugh when I aproached her.

#45 sonderiaom   Starry Knight CAGiversary!   1818 Posts   Joined 14.3 Years Ago  

sonderiaom

Posted 29 December 2005 - 06:10 AM

No, I didn't make it. I just found it too awesome for words.


Somebody else browses IRCimages eh? ah well.

Back on topic however. I had someone the other day ask where the MP3 players were, as he was leaning over the desk, right above where the MP3 players are. I just pointed down and he ignored me for the rest of the time, prob embarassed.

#46 neocisco   Changnesiac CAGiversary!   19261 Posts   Joined 15.1 Years Ago  

Posted 29 December 2005 - 06:55 AM

Somebody else browses IRCimages eh? ah well.

Back on topic however. I had someone the other day ask where the MP3 players were, as he was leaning over the desk, right above where the MP3 players are. I just pointed down and he ignored me for the rest of the time, prob embarassed.


I get the same thing. People ask where the ipods are and I just point to the HUGE sign hanging from the ceiling that says ipods. Most people realize that they just weren't paying attention and laugh about it.

#47 ironmouse   CAGiversary! CAGiversary!   139 Posts   Joined 15.7 Years Ago  

ironmouse

Posted 30 December 2005 - 04:51 PM

bumpalicious

#48 sonderiaom   Starry Knight CAGiversary!   1818 Posts   Joined 14.3 Years Ago  

sonderiaom

Posted 30 December 2005 - 05:15 PM

This happened last night, right before closing. A lady was asking me some questions about an electric piano and asked if it could be taken off the stand. I look and sure enough.

Me: Yeah, it has padding, so you could even put it on the floor and do the beethoven thing.
Her: I don't understand how that'd work, what do you mean?
Me: He put his piano down on the ground and felt the vibrations.
Her: Why would he do something like that?
Me: He was deaf, he couldn't hear anything that he created he could only feel it.
Her: I don't believe it.
Me: I swear, as a boyscout (I used to be; shut up)
Her: Ok, well I didn't believe you before, but I do now.

I hate stupid people.

#49 DuelLadyS   Basch Lives! CAGiversary!   2641 Posts   Joined 14.5 Years Ago  

Posted 30 December 2005 - 05:38 PM

A lady came in yesterday to buy a fake tree, remarking on what a good deal it was at half off.

"Well, let me just scan it, make sure it's on sale..."
"Oh, but your ad says so."
"I've learned not to trust the ad, ma'am. :D "

And sure enough, full price. So, she pulls out ger ad, and after a second, it hits me-

"This isn't our current ad, this won't be on sale until January 1st."
"But it says It's on sale now!"

Which it does- there's a big banner printed in the middle of the ad that says 'great deals on sale NOW!', as ads tends to do.

I spend the next 3 minutes trying to explain to this lady that no, whoever distributed her ad messed up and sent her one half a week early, and this sale was not currently active. She insisted that since the ad said 'now', and she had the ad, it meant the sale was going on now! The best part- she admitted she'd seen the 'good January 1st-7th' on the coupons and such at the bottom.

Eventually she figured out I wasn't giving her half off her fake tree and huffed out. :roll:


2nd story- couple comes in to return a Christmas custom floral arrangement. Problem- We can't do that, it's against policy. I tell then so, and point it out on our Return Policy sign. They insist they were not told about this when they bought it, so why can't they return it. (BTW, these people are obivously from Russia or somewhere similar, that's important.) I call the manager, and the argument goes:

"We want to return this!"
"I'm sorry sir, we can't return custom floral."
"But, we we buy, no one tells us this!"
"Well, it is posted on these signs at every register *points*"
"But what if you don't read those?"
"Well, I'm sorry sir."
"Look- I don't read English! No one tells me I can't return!"
"They're not required to, it is posted."
"Oh, so YOU always read sign when YOU shop?"
"Yes I do, I like to know my return options."
"I don't read English! Just let me return this shit!"
"...Excuse me? You can leave my store, now that you've sworn at me."

At this point they huff out mumbling 'fucking morons...'

... and the manager points out something I missed- the clearance tag attched to their arrangement was pre-printed. We NEVER do that. They didn't even buy it at our store. (Each Michael's has a different person doing the arrangements, so it's impossible to accept a reutrn of one from another store, even if the manager would have normally made an exception.) :roll: x2.

#50 Kirin Lemon   世界を革命する者 CAGiversary!   5102 Posts   Joined 15.1 Years Ago  

Kirin Lemon

Posted 30 December 2005 - 06:29 PM

This happened last night, right before closing. A lady was asking me some questions about an electric piano and asked if it could be taken off the stand. I look and sure enough.

Me: Yeah, it has padding, so you could even put it on the floor and do the beethoven thing.
Her: I don't understand how that'd work, what do you mean?
Me: He put his piano down on the ground and felt the vibrations.
Her: Why would he do something like that?
Me: He was deaf, he couldn't hear anything that he created he could only feel it.
Her: I don't believe it.
Me: I swear, as a boyscout (I used to be; shut up)
Her: Ok, well I didn't believe you before, but I do now.

I hate stupid people.

I think this is my favorite story ever. Simply amazing.

#51 sonderiaom   Starry Knight CAGiversary!   1818 Posts   Joined 14.3 Years Ago  

sonderiaom

Posted 30 December 2005 - 11:19 PM

I think this is my favorite story ever. Simply amazing.


I actually left out a bit that made her seem even more stupid. She asked how Beethoven could feel the chord progressions, so she obviously knew a bit about music, but didn't know that he was deaf. I didn't put it in because it wouldn't have made me sound good. I.E.

Her: But how did he hear the chords change?
Me: I dunno, he's a fucking genius?

Course I didn't say Fuck in front of her, but you get the idea.

#52 Bezerker   Bezerker Barrage! CAGiversary!   7017 Posts   Joined 14.1 Years Ago  

Posted 31 December 2005 - 12:35 AM

Yea, i wouldve figured that out, by the fact that shes an Otaku that "doesnt use the internet".

#53 sonderiaom   Starry Knight CAGiversary!   1818 Posts   Joined 14.3 Years Ago  

sonderiaom

Posted 04 January 2006 - 05:24 PM

*Sigh* I can't be the only one encountering stupid customers here people.

Old Man: I was wondering something.
Me: Ok Shoot
Old Man: I was wondering how many of my lectures I could put onto a dvd?
Me: Well that would depend on the size of the files for the lecture.
Old Man: I can usually fill up one cd with 9 lectures
Me: Alright, well, you can fit approximately 7 cds on one dvd, so there you go, you can fit 63 lectures one dvd.
Old Man: Alright, and then I can just play that dvd on the radio that the students have right?
Me: You mean cd player?
Old Man: Yeah, that's it.
Me: No, they wouldn't be able to, a dvd and cd are different technologies.
Old Man: But they're both discs right, and I'm only putting the cd's on the dvd, I'm not going to watch a movie on it.
Me: No, that still doesn't work, even as only audio storage, a dvd will not play in a cd.

Sadly enough this went on for a good 15 minutes at least. He was convinced that because he was putting the 7 cds on the dvd, the dvd should be able to play in a cd player. When I finally got frustrated with him and went and helped another customer, I saw him talking to two of my other coworkers, trying to see if they'll tell him what he wanted to hear instead of the truth. They even drew out a diagram

Then my favorite. I was talking with a guy about a computer and he surprised me:

Guy: This has Words right?
Me: What? Oh, you mean Microsoft Word, well, it has a 60 day trial of office and then it comes with MSworks which is a watered down version of office.
Guy: *Looks puzzled for a second* But it has Words right?
Me: Well it has a 60 day trial of office which has word in it, and then you get to keep MSworks which has a word processer in it.
Guy: *still looking at me oddly* So it does have Words?
Me: Yes, it has Word.

No lie, he used the plural version of words every single time he was talking about it. I could only imagine a computer without words, it'd be a picturebook nightmare.

#54 Survivor Charlie   Paragon of Virtue CAGiversary!   859 Posts   Joined 15.1 Years Ago  

Survivor Charlie

Posted 04 January 2006 - 06:18 PM

"Me: Yeah, it has padding, so you could even put it on the floor and do the beethoven thing.
Her: I don't understand how that'd work, what do you mean?
Me: He put his piano down on the ground and felt the vibrations.
Her: Why would he do something like that?
Me: He was deaf, he couldn't hear anything that he created he could only feel it.
Her: I don't believe it.
Me: I swear, as a boyscout (I used to be; shut up)
Her: Ok, well I didn't believe you before, but I do now."

Oh my god... that is friggen hilarious.

#55 Demolition Man   REV-OH-LU-TION! CAGiversary!   14856 Posts   Joined 15.1 Years Ago  

Demolition Man

Posted 05 January 2006 - 12:57 AM

Okay since you are begging for some stories...

#1
(Customer walks into my area, which is music and movies)
Customer: Where are all your DVDs at?
(While looking at aisles and aisles full of... DVDs)

#2
(Customer walks in area and looks at the display for "Wedding Crashers." He then turns around and see's me walking by)
Customer: Where can I find Wedding Crashers?
(I just point at the display and try not to laugh)
Customer: Duh, I'm dumb. :rofl:

#3
(There are several signs around my register that say CHECKOUT. This repeats a LOT during any given day and its even worse after I just finished ringing up a customer and they just saw me do that too)
Customer: Where is the checkout?

#56 Kuros   CAGiversary! CAGiversary!   1521 Posts   Joined 15.0 Years Ago  

Posted 05 January 2006 - 02:17 AM

Had a guy the other day try to return an Xbox.

His wife came in first to return it and she said while she had no reciept, she bought it on the 20th. So I look through the logs on the computer, no used xboxs sold that day. So after a bit she goes to get her husband. Husband comes in and I say that we have no record of used Xboxes being sold that day.

"I bought it new."
"The bundle pack with Forza?"
"Yea."
"Ok, well. For starters, new systems are only given a 7 day warrenty with us, then it's a manufacture warrenty. Also, you didn't even bring the game. So there is no chance of returning it anyway."

At this point he starts whining about how it's just an exchange and that we should do the exchange.

"Sir, like I said, you don't even have the game that came with it. I can't return something if it isn't complete. If I did return that, you would get two copies of the game."
"But, but..."
"I'm sorry, I can't do a return. You will have to talk to Microsoft about a replacement. If you bought a used one, I could return it because we have a 90 day warrenty through us for used systems."

He starts to sulk away pissed off and right as he leaves he pops his head in:

"Why is it 7 days for new and 90 days for used?"
"Because used systems aren't from the factory therefore they dont have the factory warrenty."

Guy leaves.

I hate it when people whine about stuff I can't fix anyway.

#57 ironmouse   CAGiversary! CAGiversary!   139 Posts   Joined 15.7 Years Ago  

ironmouse

Posted 10 January 2006 - 04:13 AM

i wish i had a story to tell, don't work retail though.... :(

#58 RICHASSGAMER   Banned Banned   11 Posts   Joined 13.7 Years Ago  

RICHASSGAMER

Posted 10 January 2006 - 04:48 AM

Had a guy the other day try to return an Xbox.

His wife came in first to return it and she said while she had no reciept, she bought it on the 20th. So I look through the logs on the computer, no used xboxs sold that day. So after a bit she goes to get her husband. Husband comes in and I say that we have no record of used Xboxes being sold that day.

"I bought it new."
"The bundle pack with Forza?"
"Yea."
"Ok, well. For starters, new systems are only given a 7 day warrenty with us, then it's a manufacture warrenty. Also, you didn't even bring the game. So there is no chance of returning it anyway."

At this point he starts whining about how it's just an exchange and that we should do the exchange.

"Sir, like I said, you don't even have the game that came with it. I can't return something if it isn't complete. If I did return that, you would get two copies of the game."
"But, but..."
"I'm sorry, I can't do a return. You will have to talk to Microsoft about a replacement. If you bought a used one, I could return it because we have a 90 day warrenty through us for used systems."

He starts to sulk away pissed off and right as he leaves he pops his head in:

"Why is it 7 days for new and 90 days for used?"
"Because used systems aren't from the factory therefore they dont have the factory warrenty."

Guy leaves.

I hate it when people whine about stuff I can't fix anyway.


You could have just replaced the systems and send back the broken system with the Forza Motorsport that you had in the new box and not give him the game just the system.

#59 neocisco   Changnesiac CAGiversary!   19261 Posts   Joined 15.1 Years Ago  

Posted 10 January 2006 - 05:09 AM

You could have just replaced the systems and send back the broken system with the Forza Motorsport that you had in the new box and not give him the game just the system.


Read the post you quoted. The customer did not have a receipt. He had no way to know if the customer even bought it at EB much less his store.

#60 Kuros   CAGiversary! CAGiversary!   1521 Posts   Joined 15.0 Years Ago  

Posted 10 January 2006 - 05:15 AM

You could have just replaced the systems and send back the broken system with the Forza Motorsport that you had in the new box and not give him the game just the system.


I just can't open a new system and give it to him.