The Successful Dropout
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- Feedback
- 101 (100%)
I've been holding off on buying Zone of the Enders (the first one) for a while now because I was hoping to find a sealed copy at a cheaper price then what its going for. After giving up hope, I finally bought one on ebay for $30 from seller aranwhit. They have 100% feedback w/ 33 positive feedbacks. I figured that this was a pretty safe decision. I get the game in the mail today and notice that its sealed with the crap plastic that anyone can reseal a game with. I also notice through the crap plastic that the PS2 security sticker on the top of the case is missing. Giving the seller the benefit of the doubt, I open the game up to give the real test...does the disc show signs of use? Yes, it does. So I write them an angry email and maybe I should've handled it differently...but i was pissed. Here's the rest of the story.
I sent this to them:
Dear aranwhit,
If I wanted this game Used & ReSealed, I would've bought it from any local video game store for $9.99. Actually cheaper when they have their "buy 2 get 1 free on used video game" sales. This game is not sealed and it is not new. I would've never bid at all if you would'nt have falsely advertised this auction, let alone as high as I bid. Nice try, but I am not a fool. I will give you a few choices to settle this. If this isn't settled, I will contact ebay, paypal, and you can expect to be contacted by my lawyer.
1.) Send me my money back via paypal plus a little extra to cover the paypal fee that will be charged to me and $3 for shipping and handling so I can send this game back to you.
2.) Or send me back $20 via paypal to cover the difference between this game being used and this game being new.
They sent me this:
Dear bfh82ff,
As you can see from our feedback we are not used to having such problems. We purchase and resell items as we bought them. The item was purchased by us new and that is what we thought it was. Did you open the packaging? If the package is not open we are willing to negotiate with you to make sure both parties are happy. We are truly sorry if the game was not knew. That is what we were told when purchasing from a third party. We want to make sure that this misunderstood issue does not ruin your eBay experience. If the package is unopened we will be glad to send you 3.00 for the shipping and PayPal fee. We would have to receive the item before issuing a refund for obvious reasons. If the package is opened we are not certain as to what we can do next as technology is growing more efficient every day and people are able to illegally copy games and DVD's. We would not be able to find out if you have pirated the game and are sending it back so you get the game for free. We hope this is not the case. We understand why you are upset. We would be upset as well if what you are saying is true and it happened to us. But you need to understand that it was an honest mistake and we assumed it was new since it was packaged. Please rest assure we are not the type of people you may think we are. We thrive on giving our fellow eBay members nothing but the best service and the highest quality items. Please get back to us at your earliest convenience so we may resolve this issue in a peaceful manor. Thank you for your patience and we hope you will understand our side as well as yours.
So I sent this:
Yes, I opened the game up. I saw that the game was repackaged and that the sticker wasn't on the top of the case, which I'm sure you saw too....afterall, anyone can see through clear plastic. Do not try to play this innocent role. I gave you the benefit of the doubt by opening it up to see if the disc was scratched up...that would be the deciding factor on if the disc was used or not. Yes, the disc is scratched up. You can't do anything if the game is opened? I could easily reseal it...it would be in the same shape as it was when I got it. So that just doesn't make any sense. You are the type of people that I think you are. You are not willing to settle this because it is opened. That is complete bullshit. If we were to settle this by me being refunded the money, I would need to send first for obvious reasons? Bullshit. If that were the case, in the past between you and I, I have done my part of the deal...paid in full at a fast pace. You on the other hand have not. You have sent me something that is not what we agreed on. This is false advertisement and you seem to think that just because this is an online auction, that it isn't to be tooken seriously. So with the fact that I have done nothing wrong and you have, you will send the money first and then I will send you your game. You can see that I can be trusted. I can't see that you can. Settle this or I will take it up with ebay, paypal, and my lawyer. I will also make sure that noone purchases from you ever again...you are a fraud until you make yourself shown otherwise. You say that you are so for customer satisfaction, prove it. I have seen nothing to show any customer satisfaction.
Yes, I'm pissed off when I'm wronged...and when I'm wronged, I'm an asshole. Now what? I know that I'm bullshitting about the whole lawyer thing...but seriously, what can I do to get my money back?
I sent this to them:
Dear aranwhit,
If I wanted this game Used & ReSealed, I would've bought it from any local video game store for $9.99. Actually cheaper when they have their "buy 2 get 1 free on used video game" sales. This game is not sealed and it is not new. I would've never bid at all if you would'nt have falsely advertised this auction, let alone as high as I bid. Nice try, but I am not a fool. I will give you a few choices to settle this. If this isn't settled, I will contact ebay, paypal, and you can expect to be contacted by my lawyer.
1.) Send me my money back via paypal plus a little extra to cover the paypal fee that will be charged to me and $3 for shipping and handling so I can send this game back to you.
2.) Or send me back $20 via paypal to cover the difference between this game being used and this game being new.
They sent me this:
Dear bfh82ff,
As you can see from our feedback we are not used to having such problems. We purchase and resell items as we bought them. The item was purchased by us new and that is what we thought it was. Did you open the packaging? If the package is not open we are willing to negotiate with you to make sure both parties are happy. We are truly sorry if the game was not knew. That is what we were told when purchasing from a third party. We want to make sure that this misunderstood issue does not ruin your eBay experience. If the package is unopened we will be glad to send you 3.00 for the shipping and PayPal fee. We would have to receive the item before issuing a refund for obvious reasons. If the package is opened we are not certain as to what we can do next as technology is growing more efficient every day and people are able to illegally copy games and DVD's. We would not be able to find out if you have pirated the game and are sending it back so you get the game for free. We hope this is not the case. We understand why you are upset. We would be upset as well if what you are saying is true and it happened to us. But you need to understand that it was an honest mistake and we assumed it was new since it was packaged. Please rest assure we are not the type of people you may think we are. We thrive on giving our fellow eBay members nothing but the best service and the highest quality items. Please get back to us at your earliest convenience so we may resolve this issue in a peaceful manor. Thank you for your patience and we hope you will understand our side as well as yours.
So I sent this:
Yes, I opened the game up. I saw that the game was repackaged and that the sticker wasn't on the top of the case, which I'm sure you saw too....afterall, anyone can see through clear plastic. Do not try to play this innocent role. I gave you the benefit of the doubt by opening it up to see if the disc was scratched up...that would be the deciding factor on if the disc was used or not. Yes, the disc is scratched up. You can't do anything if the game is opened? I could easily reseal it...it would be in the same shape as it was when I got it. So that just doesn't make any sense. You are the type of people that I think you are. You are not willing to settle this because it is opened. That is complete bullshit. If we were to settle this by me being refunded the money, I would need to send first for obvious reasons? Bullshit. If that were the case, in the past between you and I, I have done my part of the deal...paid in full at a fast pace. You on the other hand have not. You have sent me something that is not what we agreed on. This is false advertisement and you seem to think that just because this is an online auction, that it isn't to be tooken seriously. So with the fact that I have done nothing wrong and you have, you will send the money first and then I will send you your game. You can see that I can be trusted. I can't see that you can. Settle this or I will take it up with ebay, paypal, and my lawyer. I will also make sure that noone purchases from you ever again...you are a fraud until you make yourself shown otherwise. You say that you are so for customer satisfaction, prove it. I have seen nothing to show any customer satisfaction.
Yes, I'm pissed off when I'm wronged...and when I'm wronged, I'm an asshole. Now what? I know that I'm bullshitting about the whole lawyer thing...but seriously, what can I do to get my money back?