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BrandonJF

Member Since 06 Sep 2008
Offline Last Active Yesterday, 07:55 PM
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Posts I've Made

In Topic: Limited Run Games Thread - Global Outbreak of...Delayed Shipping

22 November 2022 - 07:52 PM

 

Personally I think you're just wrapped around the axle to support LRG no matter what and to not think critically of the circumstances.  Or rather you're actually the one projecting here without realizing other people can and do have experiences different than your own.

Oh, as someone reading this back and forth it's clearly the other way around. 

 

Doug has to be thrilled he came back.

 


In Topic: Limited Run Games Thread - Global Outbreak of...Delayed Shipping

17 November 2022 - 06:40 PM

This is how I feel about the books. Would love to just get the retrospective / anthology / art books separate from the CEs. That Monkey Island book looks amazing, but I couldn't justify the ~$200+ price tag with tax and shipping (joke's on me since those are now $500+ on ebay)

I know what you mean - that whole CE was pretty great and that is easily the best book they put together for a CE that I've seen.  My CE had some minor damage to the art book.  They sent me a whole new set.  What I really love about LRG's replacement process is they send the replacement before the customer has to ship back the original.  They include a return shipping label with the replacement.  At that point, I had kinda wished I had ordered two of that CE - one to keep everything sealed and one to open.   I really wanted to just not return the original CE and say "go ahead and charge me" since at that point that sure would've been a cheap way to get a backup copy.  Not sure if they would've gone with that - it seemed too sketchy, so I didn't bother trying.  


In Topic: Limited Run Games Thread - Global Outbreak of...Delayed Shipping

17 November 2022 - 01:48 PM

What profit margin? CEs are expensive to make and that’s one of the big reasons we want to do fewer.
 

Is most of that cost the box?  I get that there are some more intricate CEs (Scott Pilgrim, Castlevania, Monkey Island) that look like they'd be a pain to put together (not that any of those was exactly cheap), but then there are the ones dominated by items like "collectible" coins, pins, folded poster, and maybe a CD and/or acrylic standees.   I have to assume there is someone out there that really loves those coins and pins, but I can't imagine.  They always felt like items that would be giveaways at a trade show.  The boxes (especially those that attempt to be more of a repro of a classic box design) are often the only selling point for me and even then I have to be really into the IP (Castlevania/Contra/LucasFilms games).

At least for me two of my favorite franchises (Castlevania and Monkey Island) got two of the best CEs.  And the Monkey Island one getting re-imagined after the initial reaction was appreciated.  


In Topic: Limited Run Games Thread - Global Outbreak of...Delayed Shipping

09 November 2022 - 06:26 PM

I looked through some of the FTC legal cases and I might be wrong here but they seem to only go after companies that promise fast delivery on items that are in stock... or companies that actually never deliver a product after years of delays.   

It may very well be something they don't pursue, since hardly anyone is scared enough to proactively comply like Sideshow Collectibles.  I have to imagine someone caused some trouble for Sideshow that made them implement this process.   The easy way for someone like LRG to get around this is to just put even longer estimates on the product pages.  I don't know that any of their customers will blink  - I see they are now listing 8-9 months for CEs.  Not really sure if that's new - that's how much of a hurry I'm in.  I wouldn't know how late something is anyway with LRG, beyond that time I ordered something that was in stock.  

 

Selling on the Internet: Prompt Delivery Rules | Federal Trade Commission (ftc.gov)





In Topic: Limited Run Games Thread - Global Outbreak of...Delayed Shipping

09 November 2022 - 01:36 PM

It seems LRG can get in trouble with the Federal Trade Commission for their deceitful practices.

On the FTC website, under business guidance they violate the internet prompt delivery rules

 

Yeah, I posted that in the indie thread as I wondered how any U.S. based video game publisher that takes pre-orders has been able to avoid those FTC guidelines.  Not that I care about LRG's delays.  It's Special Reserve Games I had on my mind when I posted the FTC info and I still need to look more into it - I clicked on their link to a complaint form and at that time it was a dead link, which might explain why nothing has happened.  Delays aren't really ever a big deal to me personally, although at this point I don't even want "Broforce" any longer.  But, still, if SRG had customer service like LRG, I wouldn't even bother looking into this FTC rule.  I just received my "Bloodrayne" 2 pack from LRG and had another Switch cover not aligned in the center with corners starting to tear from the stupid Switch case.  Didn't really care that much since I know LRG customer service will take care of it.  If this had happened with SRG, I would've been told that it was perfectly aligned when it left them and someone else must have pushed the cover art down.

 

I was alerted to this FTC rule because I have a statue pre-ordered through Sideshow Collectibles and received an e-mail that they were going to cancel my order within 30 days if I didn't approve a delay, citing FTC guidelines.  I never received that in the past and those statues see delays like these games.  They also have a "non-refundable" deposit that they also have to refund.  They do have a way around it by forcing the customer to take an action at the time of order to "protect" their order from cancellation by checking a box and agreeing to delays.  I didn't read more into it to see if companies could just force customer to agree to delays in order to place an order.