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Member Since 10 Dec 2008
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Anyone know how Best Buy exchanges for video games work at the moment?

03 June 2020 - 06:19 PM

I would prefer to get a replacement for my damaged Switch game online, but it looks like it just does a return rather than an exchange and I want the same game without losing my GCU discount or reward certificates. There's no info about how to do it in store other than ordering for curbside pick up, but there's no exchange option there either.