Likewise, Chase reverse charge and doing an investigation. Square already said they will work with bank since cannot cancel charge or reverse since user has transferred the funds to their bank.
I called my bank (Chase) and they reversed the payment. They said they would need to do an investigation, but I assume it worked in my favor given that there's no way to contact the seller to do an investigation.
There's literally only my word and the fact I've never encountered an incident that required a charge back so that helped.
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