Got 2 codes, bought 2 - 1200 ms points, one on wifes account and one on mine. My wife received hers shortly, didn't receive mine until after a chat session tonight. Bitched a bit and she gave me 1200 + 100 for my trouble after threatening to look for playstation 3's online. Lol. Read the transcript below...no joke...just happened a few min ago and yes, i tried to sound like a d-bag in hopes of getting something for my trouble.
What does Playstation 3 or the xbox 1 have to do with this purchase? As someone who does chat support (not for ms) it is unnecessary. The person more than likely was following their procedures. If you are unhappy with the 5-7 day wait (probably would have been much much shorter, but we can not say that) simply asking for a supervisor is the easy way to proceed. Ranting about nonsense does'nt help anyone.