What's with the stores that try to make up weird return policies? The employee at the store argued that the 7 day return policy is to the minute and I was 7 days but 20 minutes late from the original return time. He said he would return the game "this time" but won't make exceptions in the future. I also just realized that they have a holiday return policy so he was extra full of shit.
after getting the refund, you should have followed up with well your company sells opened games as new, so i will bring it up "this time" [and every time]