Dell seems shady, I really doubt I'll buy from them again (though if it's a good deal I will probably do it anyway). I bought the PS4 with $100 promo gift card, waited 20 days, nothing. Contacted Dell support, the guy said he put in a request to the gift card department that day and I should get it in 3-5 days (this way May 13th). I wait 5 days, nothing again. Contact Dell yesterday (the 18th) and tell them what happened. They say that a request was already put in to the GC department on the 16th, 3 days after my first conversation. I am annoyed but try to keep my cool. I'm told that I should get my GC in 1-2 days. I ask for compensation for the delay and am told I will get a $15 coupon in 5-7 days. I doubt I'll get that in 5-7 days but I am going to raise hell until I get everything I've been promised.
I'm also probably going to report them to the Better Business Bureau for all this. I doubt it will do anything since 49 of the last 50 reports to them were negative and 0/50 of the reports would recommend Dell, but Dell still has a 4+ star out of 5 rating but it will make me feel better.
- neonlights326 likes this