Had the same issue with my SE. Got a follow up e-mail from Rakuten a few days after it arrived and I responded honestly about the dented corner and that it mailed in a bubbler mailer. Customer support asked for a few photos. Sent those over and then got a phone call asking if I'd take a $20 refund to my payment method as a solution.
Thanks for mentioning this. I reached out & they asked for pics too. After looking at the damage they processed a full refund with no return needed. Pretty amazing customer service!
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