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Leo3378

Member Since 21 Dec 2010
Offline Last Active Sep 10 2016 05:07 AM
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Posts I've Made

In Topic: Best Buy Ad 8/21-8/27: 50% Trade-In Bonus on XB1/PS4 games

27 August 2016 - 01:53 PM

It wasn't bad enough that Best Buy changed the trade in value on Doom, but I wasted at least an hour there last night. When I was trying to trade in my games the GCU wouldn't apply to my account, at all. The rep called multiple people in the store over to help and also called two people at a corporate number who both couldn't help nor did they know the benefits of GCU. One guy claimed it expired in June even though I just used it Tuesday and as I stated earlier (and showed her the activation email) it doesn't expire until April 2017. She then decided to try to just activate a new GCU on my account and give it to me for free. Waited 15 minutes and never got an email confirmation and it still wasn't applying the bonus. 

 

So finally after an hour with no resolution I said just manually ring up a gift card for the extra 10% trade in that wasn't registering and I'll contact customer service to try to get my bonus points since who knows if they'll be applied. I'm also now afraid I'll have to jump through hoops to get my account linked back up with GCU. 

 

Has anyone had this happen to them and have any recommendations how to handle this?


In Topic: Best Buy DOTD Aug 3 - Madden NFL 16 - Xbox One - $17.99 ($14.39)

04 August 2016 - 01:05 AM

Is anyone having issues with it applying GCU?


In Topic: Best Buy Ad 5/29-6/4: Get up to $100 toward an Xbox One when you trade i...

03 June 2016 - 07:53 PM

Awesome, thanks for the heads up!
 
Now to see if they'll accept two of them... my brother gave me his 360 S that he doesn't use anymore.


In the fine print it says one per customer. I imagine if you wanted two new X1 systems you could do it twice but according to the fine print it won't let you stack another one on the same transaction.

In Topic: Best Buy Ad 5/29-6/4: Get up to $100 toward an Xbox One when you trade i...

02 June 2016 - 08:46 PM

I couldn't find any more info on their site, but does anyone know if it's really *any* 360? I still have a 360 (white, with 60gb HD) sitting around collecting dust. It'd be nice to get rid of that and get a XB1.


It's any X360 will give you $70 back, if you trade in a 250GB+ X360 you'll get another $30 on top of the $70 towards a new X1. I traded my old fat white X360 in personally. I didn't give them a controller or the AV cable either (non HDMI system).

In Topic: Best Buy DOTD: $75 Gift Card + Free Game with Select Xbox One Consoles

02 June 2016 - 12:33 AM

Received my $75 gift card and it has a balance on it! Happy that my $350 Quantum Break bundle with a free $60 game (Overwatch) ended up being $155 (-$50 for this week's sale, -$70 for the Xbox 360 trade in, & -$75 for the gift card). One of the best deals I've come across on here, especially after I sell my old X1 and make at least that $155 back.