Actually the only thing I expect is for management to do their job and check the fucking planograms before opening the store. I can care less about some teenager not knowing the product but come on, have some common customer service skills and say, "let me get someone for you to help with this. ( gets an expert or someone that is familiar with the that department. If the planograms would of been done do you think I would be bitching? No I wouldn't. ANY way I'm just venting about my experience and what I'm going to do. I'm not asking you guys to stop shopping at Bestbuy. Hmm and if your going to be a appliance and home theater company why push GCU? Why advertise that you can preorder games and employees have no clue?
I love that he expects a store that does most of its business in home theaters to have all its employees know about every new game. Let alone the girl there to fix printers or the guy that knows all about car stereos. You know they have to field questions about dishwashers and mounting speakers to drywall too, right?
I understand when people complain about gamestop employees not knowing their games, but even then I'm a huge game nerd who checks here and neogaf daily and there's stuff that's not on my radar. The internet means most consumers know far more about a product they're interested in than some teenager mindlessly punching the clock until he can crack some whipits in the parking lot on his break.
- Gscept likes this