Well I'm back. Guess what. They put all my orders back and couldn't ship them. They re-entered the orders with my SONS name for the billing address for the credit card. Idiots. I have the original e-mails with my name on them, but after the website upgrade they grabbed some random billing address and made it the default billing address.
If their phones were live they would get an earful. Last time I buy anything from these incompetent fools.