I don't know if this would work for me or not at mine. Have a nasty little wench who works there....keeps on screwing me over, refusing to price match, etc...She's been there forever and I know several people (myself included) have complained about here and nothing happens to her.
When I bought my first PS4...3 years ago? I bought it on a Saturday. Of course, the next day Sunday, when the new ad comes out, you get two free games with purchase. I take in my receipt and ask if I can get the 2 free games..or return it and repurchase it. Whatever.
At first, she refuses it saying that once it has been purchased, you can't do anything more with hit. No pricematching, no free games, nothing.
Then I say, can I just return it and repurchase it? She says that it can't be done with a receipt. The PS4 must be there in the store to do that. (which is BS, I've worked 15 years in retail and you don't need the system present to do that, just the receipt). But whatever.
I then say, well, I can run home and get the ps4 and pack it back in the box and bring it in. She says no, the system won't allow it because of reasons. And once an item is open, they can't return it for any reason.
Went up to the front desk, got the store manager, they gave me the 2 free games and apologized.
Year or so later, same lady, I tried to price match a game with Best Buy. She refused to do it saying that they don't price match Best Buy. I told her that I'd just buy it up front then. She took the game to the cashier. She stuck around watching me. I told the cashier that i wanted to price match and the cashier took the game to the front desk. The employee told the front desk to not price match it for me because we don't pricematch Best Buy. Probably new front desk employee, so they didn't do it. I got another manager involved and they did the pricematch for me.
Every time for the past year or so that I've gone there and had to get a game, she always looks at me funny and gives me attitude.
And I have the worst luck...she's always there when I go there.
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