COVID is a convenient excuse and I'm absolutely certain it has legitimately impacted their production/shipping capabilities, but it's been bad for a while and only gotten worse. I used to post monthly updates in this thread about shipping delays (before they changed the production updates page and made it less user friendly). Here's an example from a year ago, pre-COVID, when they had almost 100 separate SKUS pending shipment (for reference, they currently have ~140).
Sure the other companies are bad too, but those companies also aren't shoveling out multiple titles every week. Whataboutism aside, the abhorrent shipping backlog and lack of communication would probably be dealbreakers in any other industry but LRG has made a small empire capitalizing on FOMO. Their stuff still sells so there's no reason they would stop or adjust, but it just feels slimy to me and it's definitely impacted the number of purchases I've made from them.
It takes them weeks to even get items that are 'in-hand' out the door at this point, it makes no sense even if you chalked covid as to blame for shipping being slow, they aren't even taking the packages and dropping them off in a timely fashion
- Tothoro likes this