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Zarski843Member Since 05 Mar 2007
Offline Last Active Nov 27 2019 10:02 PM
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- Age 33 years old
Videogames, motorcycles, sports, gym.
Posted by Zarski843 on 29 March 2019 - 01:18 PM
Posted by Zarski843 on 28 August 2016 - 02:52 PM
Posted by Zarski843 on 22 December 2015 - 06:56 PM
I have placed three orders with them this year, and two of them had significant issues, while one had minor issues.
I ordered Gears of War Ultimate in June, then they sent some payment verification email which required me to call MS Store. Constantly getting transferred, constant calls dropping, I ended up canceling the order because I was sick of it. It is now December, I am trying to apply a 12 month XBL code, but I have an outstanding balance for $42.39 for Gears of War that I never received. I have been on the phone for an hour and a half now. Its disgusting how they treat their customers, I even tried telling these people to not transfer me and put me on a three way call with the next department so I don't have to keep re-explaining. She tried for 30 seconds, and asked if I wanted to stay on hold, I said sure I just want to make sure its still a conference call - "okay thanks for contacting Microsoft Store, this is Michelle, have a great day", and I got transferred. Then this next person is trying to transfer me too. I told her that we should do a three way conference call with my bank to resolve this issue, she is refusing. I asked why, she said because of the high call volume. I told her I understand, but I am a customer and it is my turn to receive help. So she put me on hold, about 10 minutes later, call drops. I can't get rid of this damn outstanding balance so I can apply a 12 month code.
I ordered Rare Replay awhile back. Same thing, bogus payment confirmation email. I tried for about 15 minutes and I said forget it, cancel my order. Nearly TWO HOURS of transfers, dropped calls, verifying my account, people not having a clue what I was talking about, I finally spoke to someone from the US, canceled my order. Now get this, I got my $30 back on my card. A few days later, the game comes in the mail. A few days after that, I got $30 on my Microsoft account as a refund. So I got $60 AND the game. They have no clue what they are doing.
It is horrible how many hours of my life I wasted with this company, and how horribly they treat their customers. I figured a corporation as big as Microsoft would have their stuff together.
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Posted by Zarski843 on 14 October 2015 - 12:42 PM
I worked in Aiken. I'm not sure I need to say much more.
I went to grad school in Aiken, while yeah it was terrible, there are far worse places. With where I live in Florida now, I wish I could move back to Aiken.
Plus South Carolina has lots of great areas. Bluffton/Hilton Head, Charleston, Columbia. I grew up in SC.
- darpogamer likes this
Posted by Zarski843 on 28 August 2015 - 09:46 PM
Just wanted to give you guys a little pro tip. Before you redeem your preorder DLC, check to see the value of it on ebay the moment you get your game on day 1.
I preordered Gears of War Ultimate from Best Buy, I got the golden hunter skin. I sold it for $25. I don't understand why exactly people will pay this much, but I noticed that with a lot of preorder DLC you can usually make about $10.
So I bought Gears of War Ultimate with Gamers Club Unlocked for $32. Sold the DLC for $25. And I am getting the $10 preorder points. Essentially I got the game for free and made $3.
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Posted by Zarski843 on 31 July 2015 - 11:00 PM
I am never ordering from MS Store again.
First time I place the order with Paypal, they couldn't verify my account for whatever reason. I canceled the order and placed it with my debit card. Just got an email that they can't verify my card. I tried using the chat service to cancel the order, its been nearly 40 minutes and I still haven't canceled the order. Now they are telling me to call.
You are now chatting with 'Anne'.
Going to BestBuy.com to order this. Microsoft Store will never get my ****ing business again.
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