I called and got hold of the "Digital Downloads" Dept. They re-emailed a $30/2 yr coupon since my wife deleted the original. He said it would take 30 min to show up, only took about 5.
I posted this a a few days ago. As far as I know, all the CAG's who have tried it have all been successful. Call any Best Buy Corp # and ask to be transferred to "Digital Download's" Dept. They are the ones who can resend coupon codes.