This is what I don't understand. Apparently, the BBY in my town had to do something about 20 defective consoles. That's just in one town. That .4% is quite the underestimate unless something happened out of the norm here. In fact, I went in to BB last night hoping to find a PS4 - they had none - and try it out (I was very impressed), but even if I they had one I probably wouldn't have picked one up because of something that happened there. Customer Service was backed up with about 8 people in line. I don't know how many, if any, were there for possible PS4 problems but while I was talking to an employee as I was playing the FIFA demo, a lady came up to him saying that they had pre-ordered a PS4 and it was not working. The odds just don't add up that only .4% of PS4s have some type of problem.