Amazon PCDD - Important Update New Community Manager Incoming!

Status
Not open for further replies.

Amazon DVG Deals

Official Representative
Feedback
4 (100%)
Hey CAGS,

I’ve got some news I’m both excited and sad to share with you at the same time. I’ll be leaving the Digital Video Games team in Mid-March to join the marketing team for Amazon.com’s Loyalty and Rewards program, Amazon Coins. My boss and I have talked extensively about how to maintain and continue our presence here and across the other communities we’ve created in the past couple of years. To that end I’d like to introduce you to Josh, who take over monitoring, updating, and responding to this thread. Josh will be ramping up over the next couple of weeks, he  will be posting shortly to introduce himself.

Now that the “what’s going on” part of the message is out of the way I want to tell you all how much I love CAG and the posters here. This was the first community I joined when I started this job (anyone still remember that first thread?) and all of you have had a huge hand in shaping how we think about and execute Community Development and Management here at Amazon, which has in turn shaped my career these last two and a half years.

I started to write out a section calling out the regular posters and realized the list would be both overly long and incomplete at the same time. Instead I’d like to thank you all again, you all have my deep and sincere gratitude. I’ll still be around and my gaming accounts aren’t going anywhere so feel free to hit me up anytime you want to chat. I’ll probably still hang out in the thread too :).

Thanks again everyone, let me or Josh know if you have any questions!

The Indie Store has launched!
Amazon.com is launching a storefront dedicated to supporting and promoting PC/Mac/Web-based Indie Games. Our Digital Video Games team is a small group of passionate gamers and we’re all really excited to help Indie developers reach more customers quickly by providing a quick and simple process for bringing their games to market. Additionally we’ll be supporting the Indie Store with a ton of promotions, both at and after launch. Many of these promotions are designed to give the developer the opportunity to maximize their revenue. For example, Amazon is forfeiting all royalties from bundle sales and passing them along directly to the developer, we’ve also created an “Indie Spotlight” program to help customers learn more about the games and developers they love. We view the Indie developers as some of the most creative in the industry and we want to help them continue to create new and innovative experience for customers.

Why we are doing this:

  • Allow customers to discover an entirely new category of games on Amazon.com
  • Help developers reach new customers quickly. Our onboarding process is straightforward and we want to sell every Indie game available
  • We want to leverage our strengths to support and help the developers who are driving forward innovation and creativity in the games industry
General Information

Hi CAGs,
I'll be posting deals we're running on Digital Games (PC/Mac, Free to Play, Sony/Microsoft Points/Subs).

I'm also here to answer questions you might have, get you closer to the developers by hosting Q&As, setting up podcasts, live streaming gameplay etc. If I don't respond to a question you have in thread please send me a PM. These ping my email address and make it more likely that I will see your question and respond more quickly.


Cheers,
Tony


FYI. EA Games sold by Amazon will not activate on Steam.
F.A.Q.S.:

1. Does the game I'm buying from Amazon Activate on Steam/Origin/Uplay? What DRM does the game use?

There are two places to identify DRM on a digital video game detail page:

At the top of the page, below the title:

16hm7a8.png


In the "Product Description" section:

r06ykl.jpg


2. Note on Electronic Arts Games - For the most part, EA games sold on Amazon do not activate on Steam. Most activate on Origin.

3. Note on DRM with limited activations:

Our Policy



4. Sometimes I'll do giveaways.

5. I work with developers and publishers to get fun (or at least what I think is fun) content to share with you all. Here are some examples:

a. Check out the Pax Gameplay videos here: Xcom: Enemy Unknown I played Xcom with Jake, the Creative Director for the game, a few months before the game came out Also, on this page, check out the Q&A, also a community driven event.

b. Check out the interview on this page: Borderlands 2 we did this interview at E3 with Randy Pitchford this year.

c. We've partnered with the ++GoodGames Podcast to feature many of the games we carry. They talk to the developers about the game development process, how the games are conceptualized and managed, all kinds of fun stuff. I'm working on putting together full link list and will update when I have it.

What else do we sell?

Xbox Live Points and Subscriptions:

1600 Microsoft Live Points
4000 Microsoft Live Points
12 Month XBOX Live Subscription
3 Month XBOX Live Subscription]
12 Month + 1 XBOX Live Subscription

PSN+ Subscriptions and PSN Points:

$20 PSN Points
$50 PSN Points
12 Month PSN+ Subscription
3 Month PSN+ Subscription

We also have a Free-2-Play store supported by our GameConnect technology. Gameconnect allows you to link your Amazon.com account with free-2-play and MMO accounts so that you can buy things like in game currency, premium game time/subscriptions, in game items, etc. on Amazon.com using your Amazon.com payment options and have this content delivered directly into your game.

5. Price Matching notes: Generally we do not match international retailers (GMG, Gamersgate, etc) or physical retailers (Best Buy, Newegg.com, etc.)
To check out the Free-2-Play games we offer you can visit our storefront here: Free-2-Play Store

 
Last edited by a moderator:
Spectromancer also has extra 3rd party DRM on top of Steam with a 5 activation limit which Amazon doesn't, but should, list on their store page. 

For the longest time that DRM was a hidden surprise that you didn't find out about until after getting the game. Many of us argued with the developer that it needed to be added to the Steam store page but he refused saying it was Valve's responsibility. Only very recently did it get added to the Steam store page and thanks to Enhanced Steam it gets called out.

And before someone claims 'Oh Amazon will issue you a new key if you need it' it's not that simple. You can't activate a second key for the same game on Steam so you would have to first deal with Steam's inane support asking them to remove your key, hope they pay attention to you, understand what you want and actually do it. Then you'd have to get a new key from Amazon and then activate it. That's a lot of hassle for some $1.99 game.

I think I'll just stick with Magic: The Gathering. :p

 
Last edited by a moderator:
Spectromancer also has extra 3rd party DRM on top of Steam with a 5 activation limit which Amazon doesn't, but should, list on their store page.

For the longest time that DRM was a hidden surprise that you didn't find out about until after getting the game. Many of us argued with the developer that it needed to be added to the Steam store page but he refused saying it was Valve's responsibility. Only very recently did it get added to the Steam store page and thanks to Enhanced Steam it gets called out.

And before someone claims 'Oh Amazon will issue you a new key if you need it' it's not that simple. You can't activate a second key for the same game on Steam so you would have to first deal with Steam's inane support asking them to remove your key, hope they pay attention to you, understand what you want and actually do it. Then you'd have to get a new key from Amazon and then activate it. That's a lot of hassle for some $1.99 game.

I think I'll just stick with Magic: The Gathering. :p
Even if you did get Steam to remove it, and you activate a new key.. you'd have the old CD key in your library (it's not gonna generate a new CD key). You'd have to use a different account to activate the key on to get a new CD key.

The DRM might be ok if it lets you revoke activations though.
 
Last edited by a moderator:
Spectromancer also has extra 3rd party DRM on top of Steam with a 5 activation limit which Amazon doesn't, but should, list on their store page.

For the longest time that DRM was a hidden surprise that you didn't find out about until after getting the game. Many of us argued with the developer that it needed to be added to the Steam store page but he refused saying it was Valve's responsibility. Only very recently did it get added to the Steam store page and thanks to Enhanced Steam it gets called out.

And before someone claims 'Oh Amazon will issue you a new key if you need it' it's not that simple. You can't activate a second key for the same game on Steam so you would have to first deal with Steam's inane support asking them to remove your key, hope they pay attention to you, understand what you want and actually do it. Then you'd have to get a new key from Amazon and then activate it. That's a lot of hassle for some $1.99 game.

I think I'll just stick with Magic: The Gathering. :p
When it comes to third-party DRM bullcrap on Steam-versions of games and that you can't just apply extra keys to your own account for only yourself - I find it ridiculous, just in case you don't want to deal w/ Steam's so-called "support."

 
The dev has basically said you get unlimited activations, it is just after 5 you have to ask for them I believe.
Which is sort of like a bottomless cup of coffee, but having to ask the lazy waitress/waiter to refill it every time you drink it empty.

Frickin' lazy servers.
 
Spectromancer also has extra 3rd party DRM on top of Steam with a 5 activation limit which Amazon doesn't, but should, list on their store page.

For the longest time that DRM was a hidden surprise that you didn't find out about until after getting the game. Many of us argued with the developer that it needed to be added to the Steam store page but he refused saying it was Valve's responsibility. Only very recently did it get added to the Steam store page and thanks to Enhanced Steam it gets called out.

And before someone claims 'Oh Amazon will issue you a new key if you need it' it's not that simple. You can't activate a second key for the same game on Steam so you would have to first deal with Steam's inane support asking them to remove your key, hope they pay attention to you, understand what you want and actually do it. Then you'd have to get a new key from Amazon and then activate it. That's a lot of hassle for some $1.99 game.

I think I'll just stick with Magic: The Gathering. :p
Bolded is only really true if for some reason you actually hit the install limit, which seems...unlikely.

 
I actually think Kmart is a pretty underrated place to search for games. The one near me had a table where they were selling games for as low as $3.79. There was a decent amount of shovelware in there but there were some hidden gems (Red Faction: Armaggedon for $5, Metroid: Other M for $5). I scooped up a Harvest Moon gameon the 3DS for $3.79.

 
Bolded is only really true if for some reason you actually hit the install limit, which seems...unlikely.
The install limit is actually "number of devices". You can install/uninstall on the same machine as much as you like.

It would appear that this is a rather tiny team and they also sell a non-Steam version and can't/won't maintain separate versions with different DRM (Steam vs other).

I get that they are willing to reset your activations upon request (and to be fair, the dev seems to be very active in the forum)... but what happens if they suddenly disappear like so many do? It seems rather extreme to me.

 
In case anyone cares about it, you can also download Spectromancer from the developer's site and activate it using the "CD keys" that Steam provides.

 
Any chance that the Aliens: Colonial Marines season pass/DLC will go on sale with the base game?

 
Last edited by a moderator:
well i had my day one red 3ds xl stolen a few months back, so ive been waitting for a good deal to bite. since i missed the thanksiving target deal, so tonight i ordeded the M&L bundle for $180 @ bestbuy and picked it up instore after work. charging it now. :0) waitting for sunday to call BB & price match. hopefully i get a cool operater. Question? Can? & how? get my ambassador games back. or am i sol? since my old 3ds xl was jacked. thanks in advance
There no way to do that without maybe sending your 3ds to Nintendo I think. Try contacting you them about it. From a quick search it would be good to have a police report, serial number, and have the stolen 3ds registered on your club Nintendo account.
 
a lot of people had luck on black friday, this isnt black friday... u dont know what your talking about.
Because it was black Friday, I don't know what i'm talking about? You obviously are the one who doesn't know what their talking about because it doesn't matter. Seasonal's are still around and they can still do it.

 
Ugh... still bitter about missing Dragonborn.  I'm sure it's still worth it at $13.59 (even though it's still unavailable) but now that I've seen it at $5 I don't want to pay more than that.

 
And if you're still playing a $2 game 5 CPU changes later, I'd argue you got your moneys worth! :D
And may still want to play it. Just because you've changed computers doesn't mean you should have to repurchase the game. (I realize that isn't exactly the case here.)

 
I enjoyed Ghosts and clan wars makes the multiplayer more fun in my opinion. I haven't experienced any lag or hacker issues on Xbox One or Xbox 360.
The hackers, at least right now, are largely comprised of people that give themselves every perk and sometimes accompanied by a juggernaut hybrid riot shield/Gatling gun.

Why people think this is fun is beyond me.

As to the ghosts. It's not horrible, but IW never seems to get spawns right across every game type. One game type always seems to be badly broken.
 
I see you can play Spectromancer online for free, sans multiplayer. Is there any reason for me to buy it on Amazon if I never plan on playing multiplayer?

 

And if you're still playing a $2 game 5 CPU changes later, I'd argue you got your moneys worth! :D
I don't necessarily disagree w/this but...

And may still want to play it. Just because you've changed computers doesn't mean you should have to repurchase the game. (I realize that isn't exactly the case here.)
This. It's more about the principle of it. I'm all for DRM if it actually prevents piracy (that's another matter, but yeah, but even if it doesn't necessarily prevent it, if it's not OVERLY intrusive, I'm fine with it. I'm no MysterD), but to me, a policy like this promotes it. If i go through 5 computers and decide I want to play a game I bought, but can't because I have gone through too many computers...sorry I'm not buying again. Have you ever heard of a DVD where once you pop it into five DVD players "oooops that's your limit, buy another copy?" It's just a shitty DRM structure

 
Last edited by a moderator:
I don't necessarily disagree w/this but...

This. It's more about the principle of it. I'm all for DRM if it actually prevents piracy (that's another matter, but yeah, but even if it doesn't necessarily prevent it, if it's not OVERLY intrusive, I'm fine with it. I'm no MysterD), but to me, a policy like this promotes it. If i go through 5 computers and decide I want to play a game I bought, but can't because I have gone through too many computers...sorry I'm not buying again. Have you ever heard of a DVD where once you pop it into five DVD players "oooops that's your limit, buy another copy?" It's just a shitty DRM structure
I truly do believe the DRM activation limits & any account-based DRM's are there to slaughter the second-hand market. I mean, hell - who'd buy a DVD copy used at somewhere like EBay or a place like it that has such limitations? We don't see CD's or DVD's of old used PC games w/ these crappy DRM-limiting schemes being sold at some GameStop, do we?

EDIT:

Only reason someone might want a used copy of a game w/ DRM-limited stuff is if they got a slow Net connection; don't want to re-download; want to have a physical copy on discs - and they already might have a game-key from elsewhere (from some download service like Amazon).

Especially if a game takes up A LOT of GB's of space.

 
Last edited by a moderator:
I don't necessarily disagree w/this but...

This. It's more about the principle of it. I'm all for DRM if it actually prevents piracy (that's another matter, but yeah, but even if it doesn't necessarily prevent it, if it's not OVERLY intrusive, I'm fine with it. I'm no MysterD), but to me, a policy like this promotes it. If i go through 5 computers and decide I want to play a game I bought, but can't because I have gone through too many computers...sorry I'm not buying again. Have you ever heard of a DVD where once you pop it into five DVD players "oooops that's your limit, buy another copy?" It's just a shitty DRM structure
Has anyone pointed you guys at our key replacement policy? I believe it is still in the OP. The TL;DR version is that activation limits don't matter. If you hit yours all you have to do is email Amazon CS and we get it sorted for you.

Cheers,

Tony

 
Has anyone pointed you guys at our key replacement policy? I believe it is still in the OP. The TL;DR version is that activation limits don't matter. If you hit yours all you have to do is email Amazon CS and we get it sorted for you.

Cheers,

Tony
Yeah, that's a pretty awesome policy!

I was more just discussing the limited activation form of DRM policy in general for the sake of philosophy, though

 
I truly do believe the DRM activation limits & any account-based DRM's are there to slaughter the second-hand market. I mean, hell - who'd buy a DVD copy used at somewhere like EBay or a place like it that has such limitations? We don't see CD's or DVD's of old used PC games w/ these crappy DRM-limiting schemes being sold at some GameStop, do we?
99% this and 1% piracy. And it's even worse than it used to be: in the brave new world of Steam accounts, I can't even give my friend my game when I'm done with it just like I could have with a CD/DVD and a key. Hell, my kid can't even play Secret of the Magic Crystals while I'm playing a whole different game on the same Steam account. Most people don't seem to care any more (or would even defend these restrictions!) but all of our consumer freedoms are being completely eroded in the digital world.

I wonder if we, or the gamers of tomorrow, will be able to play today's games 20 years from now just like we can play games from the 80s and 90s.

 
Last edited by a moderator:
Has anyone pointed you guys at our key replacement policy? I believe it is still in the OP. The TL;DR version is that activation limits don't matter. If you hit yours all you have to do is email Amazon CS and we get it sorted for you.

Cheers,

Tony
Which is great, except for Steam games, where you have to request that Steam support essentially deletes a game from your account, in order to allow you to input a new key to activate said game. And we all know how wonderful Steam customer service is.

 
Which is great, except for Steam games, where you have to request that Steam support essentially deletes a game from your account, in order to allow you to input a new key to activate said game. And we all know how wonderful Steam customer service is.
That, and it'd be pointless to have it deleted from your account (for this game), because it's technically not possible for Steam to generate a new CD key, as I said here:

http://www.cheapassgamer.com/topic/316950-amazon-pcdd-499-bf-2142-12-outlast-749-dishonored-1359-dishonored-goty-a-la-carte-dlc-discounts/?view=findpost&p=11349290

The Amazon policy for unlimited keys is only good for non-steam games, or if you're willing to activate a Steam key on a different Steam account.

 
99% this and 1% piracy. And it's even worse than it used to be: in the brave new world of Steam accounts, I can't even give my friend my game when I'm done with it just like I could have with a CD/DVD and a key. Hell, my kid can't even play Secret of the Magic Crystals while I'm playing a whole different game on the same Steam account. Most people don't seem to care any more (or would even defend these restrictions!) but all of our consumer freedoms are being completely eroded in the digital world.

I wonder if we, or the gamers of tomorrow, will be able to play today's games 20 years from now just like we can play games from the 80s and 90s.
Let's face it, you only typed this up because you want people to think it's your kid that's the one playing secret of the magic crystals on your account.

 
Has anyone pointed you guys at our key replacement policy? I believe it is still in the OP. The TL;DR version is that activation limits don't matter. If you hit yours all you have to do is email Amazon CS and we get it sorted for you.

Cheers,

Tony
This is fine for Non-Steam games. :D

The problem is this - when you're talking Steam-versions of games, as many have already pointed out here.

On Steam-versions of a said game that ALSO uses other Non-Steam 3rd party DRM that have install-limits, your generous key-giving policy won't matter too much.

You can give us all the keys you want, you're still gonna have to jump through some freaking HOOPS, do a spin, a somersault, and also pray to God all while you're at it.

When 3rd party DRM is involved in a Steam-version, Steam STILL binds ONE key for the activation on Steam; and ONE 3rd-party DRM key to you. That's it. Run out of 3rd-party DRM activations - it's hoop-jumping time.

You'd still have to bother Steam-support and get them to REMOVE the key; and then add the new key. Whether you succeed in getting someone who'll help you or understand that, that's another matter - especially in a timely manner. And we all KNOW many of the horror stories of Steam-support.

 
Last edited by a moderator:
If anyone wants detailed info of how Steam support responds to you when you ask to have a game removed from your account.. here it is based on personal experience:

Thank you for contacting Steam Support.

We apologize for the delay.

I can assist you in permanently removing the game(s) from your account. However, the game(s) will not be refunded and will not be accessible for future use.

Please note, any bans incurred in a game you are asking to be removed will remain on your account. The bans apply to your Steam account, not the game itself.

If the game was purchased on Steam and you repurchase the game in the future, your Steam account will receive the same CD Key it was initially assigned.

If you registered a game with a CD Key and we remove it, the CD Key will no longer be valid and it will not be redeemable in the future.

If any of the games that you wish to have removed were part of a game package (such as complete packs, Humble Bundles, or separate entries for different parts of a single game), the entire package will need to be removed. Packages cannot be split in any way. If you choose to proceed, you will need to provide the name of the package that contained these games rather than the names of the games contained in the package.

Please let me know if you would like to proceed with the removal of your game(s).

Note that "If the game was purchased on Steam and you repurchase the game in the future, your Steam account will receive the same CD Key it was initially assigned." applies to games that weren't purchased directly from Steam as well, as I had A Valley Without Wind removed from my account (which wasn't bought from Steam), and it didn't generate a new third party key after I activated a new Steam key on my account. Just trying to break it down as much as possible so I don't end up repeating myself a million times lol, it's impossible to have a new third party key generated by contacting support.

 
Last edited by a moderator:
How is everyone tackling the ultimate challenge that Tony gives us each year?  The challenge of buying games during promotions now to build up coupons, but not buying too much so that you still have games you want to use the coupons on in January. 

Last year I ended January with 9 (I had 18 to start) unused coupons.  This year I'm attempting equilibrium and currently sit at 5 coupons.

 
If anyone wants detailed info of how Steam support responds to you when you ask to have a game removed from your account.. here it is based on personal experience:

Note that "If the game was purchased on Steam and you repurchase the game in the future, your Steam account will receive the same CD Key it was initially assigned." applies to games that weren't purchased directly from Steam as well, as I had A Valley Without Wind removed from my account (which wasn't bought from Steam), and it didn't generate a new third party key after I activated a new Steam key on my account. Just trying to break it down as much as possible so I don't end up repeating myself a million times lol, it's impossible to have a new third party key generated by contacting support.
So, I think the real question(s) are these:

When the hell is Steam going to change this one-key generation policy and FIX this bloody issue?

Or the even better question - when the hell will dev's and pub's stop using 3rd-party DRM garbage on Steam-versions of games?

 
Last edited by a moderator:
So, I think the real question(s) are these:

When the hell is Steam going to change this one-key generation policy and FIX this bloody issue?

Or the even better question - when the hell will dev's and pub's stop using 3rd-party DRM garbage on Steam-versions of games?
I'm sure there's some element of data tracking that gets built into the DRM that is bought/sold. Maybe it's part of the contract between the publisher and the DRM company that the DRM must follow every copy no matter the distributor?

 
This is fine for Non-Steam games. :D

The problem is this - when you're talking Steam-versions of games, as many have already pointed out here.

On Steam-versions of a said game that ALSO uses other Non-Steam 3rd party DRM that have install-limits, your generous key-giving policy won't matter too much.

You can give us all the keys you want, you're still gonna have to jump through some freaking HOOPS, do a spin, a somersault, and also pray to God all while you're at it.

When 3rd party DRM is involved in a Steam-version, Steam STILL binds ONE key for the activation on Steam; and ONE 3rd-party DRM key to you. That's it. Run out of 3rd-party DRM activations - it's hoop-jumping time.

You'd still have to bother Steam-support and get them to REMOVE the key; and then add the new key. Whether you succeed in getting someone who'll help you or understand that, that's another matter - especially in a timely manner. And we all KNOW many of the horror stories of Steam-support.
Oh that sucks lol. I didn't realize that was how the process works. It doesn't sound like there's a solution on our end that would make the process any easier though :(.

Cheers,

Tony

 
I actually think Kmart is a pretty underrated place to search for games. The one near me had a table where they were selling games for as low as $3.79. There was a decent amount of shovelware in there but there were some hidden gems (Red Faction: Armaggedon for $5, Metroid: Other M for $5). I scooped up a Harvest Moon gameon the 3DS for $3.79.
Kmart is usually good with clearances.

 
Hopeful to see a good price on Brigmore Witches that doesn't go unavailable

- guess the sale has already started, thought it was 12AM tonight for some reason.  darn, was hoping for better than 33% off

 
Last edited by a moderator:
Status
Not open for further replies.
bread's done
Back
Top