360 support help.

[Msut77]

Ive sent back my 360 3 times and the supposedly new one sent to me still doesnt work.

It powers on then dies. The dreaded 3 red lines.

Im almost positive the av is hooked up right.

Anyone know what the problem is or how to fix it?

 

[Michaellvortega]

Are you SURE that it is set to HD or Non HD correctly? (The switch on the AV connector) I had the same problem.

 

[Msut77]

Its set to hd and hooked up correct (im pretty sure) that wouldnt effect the ability to power up right?

 

[Michaellvortega]

Did you send the cables with the system for repair too or just the system?
Is the TV a HDtv or a TV with component inputs?
If its not hooked up correctly it wont power up, just blink red.

 

[Msut77]

The first time I sent the cables and they stole them, I bought new ones.

TV is HD with Component.

 

[LinkinPrime]

You might want to ask them if they can send you a replacement power adaptor (brick)

 

[Michaellvortega]

Any type of sound or Pic from the TV before it shuts down?
Have you pushed the cables in tight?
Any type of note from MS saying what they did?
Try turning it on without the HDD?
Try playing it on a regular TV?

 

[Msut77]

I tried it on a regular TV.

Still doesnt work, asking for a new cable.

 

[Eastsidecracker]

I would also like to know:
Would they give me a new headset, a couple of days after I got it I dont hear people and cant speak, I have to wiggle it around and it makes static, but thats it.

 

[Msut77]

Got a new cable and it still doesnt work.