[quote name='Thongsy']They'll credit your bill $100 dollars within 4-6 weeks, though mine got credited within a week of my purchase. So it's not off instantly, but in the end you wouldn't have to pay that $100 so it's like $100 off. Not sure if you have to purchase direct from Sony or not, cause that's what I did, I heard it's changed to you can purchase elsewhere, but it would have to be a new Sony product though, not a used or refub since it wouldn't show up as a Sony UPC or whatever.[/quote]
According to claims on slickdeals, people are saying that you don't have to even buy a sony product or from the sonystore. People have been buying amazon gift cards and getting credited.
[quote name='blazingwing']DO NOT BUY! I REPEAT DO NOT BUY!!!! I have been in a struggle with them over a refurbished ps3 60gb for over 2 months. my first one died within hours of me opening it and playing it, it then stopped taking discs. the second one i had for about 2-3 weeks and worked amazingly and i was so excited, until it crashed on me and displayed some weird message. after turning it on once more and trying to play it, it crashed again. i then tried a different game thinking of course it could be the game... trying another game made it crash...permanently...it wouldn't turn on at all, no matter what i tried, i then gave up, called GS customer service, after talking to a woman, she told me since it wasn't working i could open my ps3 to get the game inside...out... she said that it was not her problem but she would notify that i opened it so they wouldn't be worried when it arrived in the warehouse. after removing the game i sent it back to the warehouse wanting another one... after a week after they had recieved it (by what ups said). i called and asked what was going on, they didn't even know they recieved it yet and then said they would send one out asap, i replied and said i was sick of it and said i just wanted my money back, the guy said ok and said he would process it and would be back in my account within a week to 10 days...2 weeks later i called and found out nothing has been done yet... yelling at yet another customer service person...shye said she would pass it on to her manager and something would be done asap and i would see something in my account within a week. that week has passed and now i get to call them tomorrow when i get off work. dont buy referbed 60 or 80s from gamestop, please.[/quote]
I had the same issue, I was hunting 60gb PS3s from store to store (because they don't offer the warranty online). They kept breaking on me within hours or days. Finally gave in, thinking online would have more reliable consoles and they canceled my order.
So much trouble, I finally gave in and paid $150 more to get a new one from gameexpress.com. It may have hurt my wallet a bit but I'd rather have something that works and is covered by Sony warranty.