[quote name='SmileyMcSmiles']Exactly! Well said!
And Tony, as you'll soon come to know...CAG'ers LOVE Steam weekly deals, especially their major Summer and Holiday Sales. The problem is that we have to wait for Steam to hold these sales and it takes a while for new releases to get a deal. The good news is that more and more publishers are utilizing Steamworks as their DRM of choice.
This can greatly benefit you/Amazon by having these deals for customers during the pre-order phase or just shortly after release. As it has been mentioned, the only direct competitor you guys have currently for pre-release deals is GMG. But as it was also mentioned, many people here, myself included, would much rather purchase from Amazon for various reasons.
20% off DI is a great start, and I'm glad we finally have some AMZ representation here at CAG. I remember when Josh (Kmart rep here at CAG) first began. It was a slow, evolving process at first...culminating to one of the best ongoing deal threads here. I'm quite certain and have no doubts that soon enough your following and customer base will grow here.
Building a great rapport with this community coupled with great deals should be key, and you're already well on your way by taking the time to socialize and not only accept our input, but really taking the time to listen.
Also, and I'm sure you're already thinking of it, I highly suggest you create a consolidated mega-thread. This way all your deals are focused into one topic and it gives you more on-going exposure. Everyone will know where to go to see and discuss your deals.[/QUOTE]
Thanks Smiley, awesome name by the way, in my head you are now a floating, sentient, emoticon. You're welcome for the interaction/taking the time to absorb feedback, although it is definitely not something you should have to say "thanks" for. You all are doing me the favor by helping me craft how we approach you as customers.
I'll definitely be creating a consolidated mega-thread. To be honest I wanted to make sure that this community could support that sort of time investment from a "we want you here interacting with us" standpoint. You all have answered that with an encouraging, resounding "YES".
I'm going to be as frank and transparent as possible in my interaction with you all, to that end, I am letting you know that there is a specific announcement that I'm waiting for to build said mega thread. Hopefully you will all enjoy it!
[quote name='monkeyz']Hey thanks for this Tony I wanted to share some honest feedback with you. While these deals are solid there are some stiff competition you are up against that is fighting hard. I personally do enjoy shopping at Amazon more than most but there are other places like newegg, Steam, and direct2drive that can earn my business as well when it comes to games.
In regards to these deals the Warhammer deal is solid but just to put it in perspective last night at
www.direct2drive.com you could pre order for $44.95 with a free copy of Darksiders and a coupon code that they gave out to CAG members, CHEAPASS15 for a 15% discount which was $38 and some change, which honestly beat your deals. I feel like if you could setup a pre-order for some of these games you would earn more business and then have deals on the pre-orders this would excite people more about Amazon Digital Video games. Just an honest thought. Also there is one deal currently going on that for some will beat your deal on Dead Island if people want to wait a little.
If you go over to
http://promotions.newegg.com/neemail/sep-0-2011/BTSsale06/index-landing.html?nm_mc=EMC-IGNEFL090611
You will see that newegg has dead island for PC for $39.99 with promo code EMCKAKD83 and free shipping from now until September 12th. Which means that it is the same price for a digital download as it is physical and for most people this means they may pick phsyical because this is a Steamworks title (meaning its key can be activated/redeemed on Steam I'm sure you know this I just put this out there because the name differs from Steam what people are used too seeing) and they might want to not have to download the whole thing, some people have internet caps monthly and others get charged per GB downloaded so for them this is a better option because it installs from disc right onto Steam and only had to download any updates from release. So to earn digital download customers over physical there has to be some kind of incentive, either in the form of cheaper price (perhaps $5 to $10 cheaper whichever is most reasonable from a business perspective I do not know how much it costs you guys) or a freebie extra you get that you don't get with getting the physical copy or both (see the Space Marines deal that was posted on this forum that is now dead).
I appreciate you taking the time for reading my input Tony and I look forward to the deals you will bring us here at CAG. Thank you in advance for your time and consideration. I hope you have a good day. Let me know your thoughts I would like to hear back.[/QUOTE]
This is some awesome, honest, and direct feedback. I will try and answer in kind:
1. If we sell a title that is Steamworks you can buy it from us and activate it on Steam, both Dead Island and WH40K fall into this category.
2. I hear you all loud and clear on pre-orders and will actually toss a question back at you. What drives your purchase decision on pre-orders more, $$ off or in game stuff?
Thanks again monkey, if I left anything unanswered just reply back or shoot me a PM!
[quote name='kayatai']Tony,
You forgot to tell us about Tropico 4 for 20% off too (31.99), I started a thread
here, but maybe they'll be merged later.
Maybe I missed it, but did you let us know when these deals expire? Are they a weekly deal?
Thanks[/QUOTE]
Kayatai, I did forget to tell you, and it was a total miss on my part. As for the length of time on specific discounts (like 20% off) it varies by title and sometimes we change stuff on the fly so we generally don't come out and say "this will be in effect for X days", we just let you all know when the deals are running.
I've got some other, more cadenced, promotions baking in the oven right now and I'll keep you all posted on their progression.
Cheers,
Tony