Amazon Trade-In FAQ 5.0

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handsomepete

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Welcome to the Official CAG Amazon.com Trade-In Thread

THIS IS NOT A FLIPPING THREAD. USEFUL CREDIT TRANSFER OPPORTUNITIES WELCOME, BUT KEEP THE PROFIT MARGIN TALK / SNEAKY OR LYING SHENANIGANS OUT

Hey trade-in pals! SENDING THINGS IN DISC / CARTRIDGE ONLY / GENERIC CASE NO MANUAL / ANYTHING BUT COMPLETE COULD RESULT IN REJECTION. THERE ARE NO EXCEPTIONS TO THIS. YOU MIGHT GET ACCEPTED, YOU MIGHT NOT. NO ONE KNOWS. IF YOU CUT OUT A UPC OR DO ANYTHING TO TRICK THE FINE(?) FOLKS AT AFS EXPECT IT TO BE OPENED AND REJECTED. THERE ARE NO HARD AND FAST RULES. IF IT IS ACCEPTED, IT WILL ALMOST CERTAINLY ONLY BE CONSIDERED "ACCEPTABLE." RISK YOUR TIME AND EFFORT AT YOUR PERIL!

I'm getting an acceptance rate of about one per day; it makes me think some supervisor is standing around with a glass of absinthe next to a couple of dumptruck loads of games...while the one responsible for the glitch is made to scan each item and recite its TIV with tears in their eyes. - Indigo_Streetlight
Amazon.com Trade-in Home Page

------- FAQ BELOW - LEAVE ME ALONE PLEASE -------
Useful links:

-- BlueLobstah

-- CheapAssGamer

THANKS TO DISILLUSION386 and GI60 FOR POSTING AND MAINTAINING THE PREVIOUS AMAZON TRADE-IN FAQ THREADS

This thread’s primary purpose is to discuss Amazon.com’s video game trade-in program. Conspiracy theories about AFS smashing games before sending them back / stealing children / sneezing and touching public door handles / etc welcome, but try to avoid going nutso. PLEASE READ THE TRADE-IN DEAL DETAILS AND FAQ BEFORE ASKING ANY QUESTIONS.
Trade-In Procedure

1. SELECT ITEMS: Search for items to trade in. Your trade-in items must meet the product eligibility criteria.
2. SHIP GAMES FREE: Print a shipping label and packing slip, package your games, and ship them
3. GET A GIFT CARD: An Amazon.com Gift Card will be deposited into your account upon receipt of games

Shipping Instructions

1. Print this entire page. (Packing slip and shipping label once you have submitted a trade)
2. Cut out the shipping label and the packing slip.
3. Make sure your items are in good working condition and include the case and cover art.
4. Securely pack the items in a box or envelope and include the packing slip in the package.
5. Attach the shipping label squarely onto the outside of the package and add your return address.
6. Take it to your nearest UPS Store and mail it by (one week from submission of trade)
7. Or you can ship to:
note to self: look up new address
Trade-In Product Eligibility

Trade-in items must match the exact version displayed in the Amazon Trade-In Store, not be damaged, include original packaging (e.g. the manual, cover art, and case), and be postmarked no later than 7 days after submission. You will receive an e-mail confirmation and an Amazon.com Gift Card will be deposited into your account within 2 business days of item receipt and verification by the merchant. Items not accepted by the merchant will be returned to you approximately 14 days after receipt.
----------------------------------------------------------------------

GENERAL FAQ (Updated 12/26/2012)
Can I post a question on this thread?
Only if you can't find the answer from below. And please let me know if it needs to be added to FAQ.

Can I edit this FAQ? (updated 6/7/11)
You bet!

Since when did Amazon start doing trades?
The program began in 2009 and is handled by a third party merchant, previously known as NorAm International. Now known as AFS (Amazon Fulfillment Services).

What kind of shipping does Amazon provide us?
Free UPS ground ---- USPS is no longer available for free. There is now also an option to provide your own shipping.

Do I have to provide my own box or envelope?
Yes.

Do all my games in the same trade-in submission have to be shipped in the same box? (updated 3/9/11)
Not necessarily - people have sent in multiple boxes for the same trade-in submission successfully. It's even possible to send half at one time and the other half at the end of the valid shipping period. However, it's probably best to always ship everything at once.

Can I put separate trades in to a single box? (updated 6/7/11)
Sure, and they'll likely be accepted just fine. However, it isn't recommended since you would only have proof that you sent one of the trades (whichever mailing label you used). So it can be pretty risky.

Can I send in sealed games?
Yes. They won't reject games that still have the original shrink wrap.

Can I add Delivery Confirmation and Insurance to my shipment?
UPS Ground already provides you with tracking information, and I imagine you could get some sort of insurance added at a UPS store or location if you were so inclined.

I don't trust UPS ground. Can I pay for postage myself? What's the address?
Yes. You're more than welcome to do so. Just use the address on the amazon provided shipping label and make sure to get some sort of tracking.

When do I have to send my games once I have submitted my trade order?
You have 1 week (7 days) to send your games. There have been reports of submitting trades up to 15 - 20 days late, but that is definitely ymmv and not in the written rules. Send on time for the best chance at success!

Crap, I have one day to go before my shipment deadline, but the website states that my deadline has already passed. How do I print out a shipping label and packing slip? (Updated 9/9/13)
Load up any existing order (if you don't have any, check your browser's history or just submit a new one to use the link), and substitute the transaction ID for the trade-in order you need at the end of the URL.

Some step by step directions:
1. Go to your trade-in page on Amazon and find the Trade-In ID of the transaction:

Trade-In Placed:

August 24, 2013

  • Total Amount Submitted: $35.00
  • Amount Paid: $0.00
2. Copy the entire Trade-In ID (i.e. TRN-1234567-1234567) to your clipboard by highlighting it and hitting Ctrl+C or right click -> copy with your mouse

3. Paste the Trade-In ID to the end of this link:
https://www.amazon.com/gp/tradein/multicondition-your-account/print-label/ref=trdrt_ya_yaprnt?ie=UTF8&orderID=

So it should look like this:

https://www.amazon.com/gp/tradein/multicondition-your-account/print-label/ref=trdrt_ya_yaprnt?ie=UTF8&orderID=TRN-1234567-1234567

The Print Shipping Label screen for that trade should now come up.

How long does the whole trade-in process usually take?
From the time you send in your games, it may take up to 14 business days for the package to arrive. Most people usually receive their credit (Amazon GiftCard) in 3 to 5 business days, however.

How long does the "processing" status usually take? (Updated 10/11/12)
Usually a day or two with little delay at all. It may take multiple days or even weeks if it's an usual item/hardware.

My games were received on Friday (based on Delivery Confirmation), will I have to wait until Monday to receive credit?
People have received credit on a Saturday.

I do not have the manual, cover art, or original case for a game I want to trade in. Will they accept it? (updated 6/9/11)
While the details specifically state that original packaging is necessary, people have reported in the past that their trades were accepted despite missing some of these. This is extremely YMMV, however since some were also rejected by missing manual or cover art. On the other hand, older gen games; such as SNES, N64, and GB cartridges, normally get accepted without the original box and manual, but still YMMV.

It should be noted that with the new condition requirements (see later in the FAQ), you may be able to send an item in missing some or all of the required items (manual / cover art / case) and still have it accepted in "Acceptable" condition.

I do not have the manual, accessories, original box, original included game, etc for a console or accessory I want to trade in. Will they accept it? (updated 3/9/11)
The current wisdom is "probably not" - it's pretty YMMV but AFS seems stricter than they should be on this. Your chances seem to be better for them accepting a console or accessory without the box / manual / etc if it's older generation or rare. You're more than welcome to give it a shot though if you're feeling lucky - just pack it well and include as much as you can! Don't expect greater than 'acceptable' condition though.

My game is really beat up, what are the chances they’ll accept it?
This is YMMV. Some people have reported in the past that they sent in games in bad shape that were still accepted. Your best bet is still to trade in games in mint condition. Minor scratches are expected as these are used games.

My game came with DLC codes and I used them. Will my game be accepted? (Updated 12/28/11)
It is expected that included DLC codes have already been redeemed, so you should be fine. It is a kindness however if you have no use for it to not redeem it and let the next lucky soul who buys it from awd or wherever have a crack at it. Up to you!

My cover art (PLATINUM HITS) differs from the pic on amazon, will my trade be accepted?
It all depends on the UPC so just turn your game around, type in the UPC into the amazon search box. If the game comes up, then it's accepted regardless of cover art. Click on that result to submit your trade.

I have a game from a limited edition bundle, will they accept it?
If the game’s cover art has a UPC barcode, they will most likely accept it. If your game's cover states "Not for Resale" and does not have a UPC barcode, the game will most likely get rejected. Some people have had their games accepted in the past, but this is very YMMV.

The UPC barcode is not intact on my game's cover art, will that be accepted? (updated 3/9/11)
This is YMMV, but probably not. The UPC is all powerful within the walls of AFS..

I sent in my games, all of which were in pristine condition with the original packaging, but they said that one game is damaged and is now being returned.
Always pack your games well. Put a lot of newspaper around your games in the box to secure them and to prevent any damages from haphazard box cutting. People in the past have requested their entire trade-in order if it’s obvious the damage wasn’t their fault, and Amazon ended up accepting the rejected game. This is YMMV as well.

Can I trade in multiple copies of the same game?
Yes. Once you click “Trade in” for a particular game, you may change the quantities. Once you submit, you can no longer change quantities on that trade-in batch.

How many multiple copies of the same game can I trade-in (updated 1/11/11)?
Maximum of 2 copies within 3 a month period.

I locked in X copies of a game but I now only have Y available to send. Can I just send in Y without being penalized? (updated 3/9/11)
Yes, you can always just send in a portion of your trade-in order and they'll just credit you for whatever they receive. However, the quantities you submitted for will stay locked in that instance (I think) so if you, for example, submitted for 2 copies and only sent 1, you may not be able to trade any more copies of that game for 3 months (see previous question).

Will the Trade-in of the Day TIV stay for 24 hours?
It's been reported that there is a limit (maximum # of copies) that will get the promoted TIV so lock yours.

So if I find a good flip, I can just send 2 copies of that game and not worry about Amazon accusing me of stolen merchandise?
Technically yes, but do keep in mind that other CAGs might want to participate in the current deal, and trading in a large number of the same game will definitely lower the TIV of said game. Let’s be nice to other people. This is probably moot for most folks now with the per account / address trade-in limit.

Wow, these TIVs suck (updated 3/9/11)!
Really? Hrm. While that may be true, they're often better than other comparable places. Your options of what to do with your used games are greater now than they've ever been, so feel free to shop your trades around or just sell them off on glyde/ebay/whatever. Also, not a question.

What the fuck? The TIV of a game I just bought for this deal tanked! What do I do?
The TIVs on Amazon fluctuate depending on the number of trades that are submitted, and we really can’t do anything about it. The best course of action for trading in games is to lock in your trade if you already have the games or are absolutely sure that you can obtain them. You can always cancel the trade submission if you end up not finding the games.
LOCK = SUBMIT YOUR TRADE, Don't just put it in the cart.

Can I edit a submitted trade?
Nope - once upon a time you could modify trade in quantities of submitted trades, but that ability has been removed.

Can I use my credit on items that are not video game-related?
Yes. This is the other perk for trading in games at Amazon since you're not limited to just video games.

Can I use my credit on items sold by third-party merchants on Amazon?
According to the fine print of the Amazon gift card use, some merchants are excluded. Your best bet is to try it on the checkout page of your order.

Strategy guides? I can trade in game/strategy guides? Whaaaaa?
Go to the Textbook Buyback section (http://www.amazon.com/Textbooks-Trad...ode=2205237011[/URL]). You can either search on the title of a strategy guide you have to see if they'll accept it, or search for guides. The two best search strings to start with are 'prima guides' and 'bradygames'. Might try 'doublejump' if you want to trade in some of those. (Thanks eugaet)

I locked in some hilariously overvalued trade for some weird rare game/accessory/etc that I can pick up for cheap cheap cheap. They didn't accept it. What should I do? (updated 3/9/11)
The truth is that AFS can reject things for any reason they see fit. While some people have managed to get silly things like a $200 credit for some cheerleading game (or for a PS2 - just ask io!), it's sooooooo YMMV that often it's not worth the effort. EXPECT REJECTION ON THINGS THAT ARE CLEARLY MISVALUED. That said, as long as you're willing to risk it, go for it!

What's all this item condition nonsense? And how can I get screwed over by it? (updated 6/9/11)
We're still kinda sussing out the details surrounding the new item condition portion of Amazon Trade-Ins, but it looks like there's a couple things to consider:
Good Condition eligibility (games):
- The video game, original manufacturer packaging and all original elements are included, but shows wear from normal use
- Game still plays perfectly
- Disc may have light scratches and other elements may have minor damage
- Item may have been personalized (marked or identified)

Acceptable eligibility (games):
- Game still plays perfectly
- Item may have been personalized (marked or identified)
- Item may be missing or have irreparable damage to one or all of the following: case, manual, artwork, bundled accessories, UPC

Note that a game will almost certainly not be accepted if it meets any of these conditions:
- Game does not play perfectly
- Disc is cracked
- Marked Not for Resale (or is otherwise marked not for sale)

Consoles/accessories have some slightly different criteria, but the idea is the same.

Did it seriously just ask me if I wanted my game / other item returned if they refuse to give me credit for it? (updated 6/9/11)
Yes, that just happened.

Unless you're purposefully sending them things you deem to be trash, please remember to choose the option that has them return your item to you during the checkout phase.

Who is AFS? (updated 9/14/13)
Amazon Fulfillment Services (previously known as NorAm). Dunno if they changed names, were bought up by Amazon, or what. Not too interested anyhow.

Why does my package jump back and forth between states? (updated 9/14/13)
Look at a map of the involved cities and it'll make sense. Something to do with UPS hubs and proximity to the state border/cities.

Post away!

 
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[quote name='GBAstar']quick question:

I'm going to send in my copy of Injustice Gods Among Us (PS3) to Amazon today.

It was purchased from Target so the sku doesn't match the traditional vanilla copy.

How are you guys seeing if non traditional skus match and/or will be accepted?

The sku for the Target version of injustice is:

883929333738

When I type that into the Amazon search bar I get:

http://www.amazon.com/s/ref=nb_sb_noss?url=search-alias=aps&field-keywords=883929333738

^ does that mean it'll get accepted or is it still a gamble?[/QUOTE]

That's pretty iffy. Note that the listing that comes up is a third-party one (with "Among" misspelled to boot). For maximum comfort, you want Amazon's own listing for the game to come up when you search. So I'd say you are 50-50 on sending that one in...
 
[quote name='ThusSpokeZarathustra']All it included was a DLC voucher; ALL amazon used items say that the DLC may have been redeemed, even in like new condition. The DLC voucher does not count as a manual.[/QUOTE]

I traded in my GoW Saga with the voucher even though I had used the code. I did this to specifically avoid a trade rejection. If your trade in doesn't include the insert, they will grade it as ”acceptable.”

They accepted my trade in just fine last week.
 
I contacted customer service and explained to them what happened. They told me that I've going to have to resubmit my trade-in as a completely new trade-in. I told her that it would make me ineligible for the $20 promotion and she went ahead and applied the $20 promotional credit to my account. The only thing is... the God of War Saga TiV dropped to $14 something for like new, so what do I do? Just keep the game or resubmit it? It's not worth $20 any more.
 
[quote name='Donut2922']I traded in my GoW Saga with the voucher even though I had used the code. I did this to specifically avoid a trade rejection. If your trade in doesn't include the insert, they will grade it as ”acceptable.”

They accepted my trade in just fine last week.[/QUOTE]

Yeah, from now on, I'm just going to keep the DLC vouchers even if I use them to avoid a hassle with amazon. -.-
 
[quote name='ThusSpokeZarathustra']Yeah, from now on, I'm just going to keep the DLC vouchers even if I use them to avoid a hassle with amazon. -.-[/QUOTE]

I hate wasting time on trying to redeem an already used dlc voucher whenever I find one in a used game so whenever I trade them into gamestop I always discard them too but when it comes to Amazon trades if its the only insert (in which case this GoW saga game applies to), then definitely keep it included.
 
[quote name='ThusSpokeZarathustra']I contacted customer service and explained to them what happened. They told me that I've going to have to resubmit my trade-in as a completely new trade-in. I told her that it would make me ineligible for the $20 promotion and she went ahead and applied the $20 promotional credit to my account. The only thing is... the God of War Saga TiV dropped to $14 something for like new, so what do I do? Just keep the game or resubmit it? It's not worth $20 any more.[/QUOTE]

I traded mine in early April for 15 bucks, and soon after it got bumped up to 20 bucks or so. If I would have waited a bit I would have gotten it traded in for 40 bucks with that trade in promo they had. What I'm getting at is that it's a gamble. You could hold on to it in hopes that it goes up, but it could just get lower. You said you got your 20 dollar promotion right? I would just trade it in for the 14 bucks since you got the promotion applied. I mean, there's no real loss there since you got the promo.
 
Does Tomb Raider get accepted as the game itself or do you need to send the box/book that came with it also? don't want mine to get denied.
 
[quote name='Velo214']Does Tomb Raider get accepted as the game itself or do you need to send the box/book that came with it also? don't want mine to get denied.[/QUOTE]Type the UPC on the game box (not the box it came in with the book, the actual :ps3: game case) into the Amazon search bar and see what pops up. If it's the same one you locked in, great, if not, you might have to send the box, too.
 
yep just did that and game only is the way to go. guess im keeping outer box/book.
hopefully my 34 tiv is still cool, ill keep it for 20ish. lol
(ps, anyone wanna boost some quick mp trophies tonite? just kill zipliner / 2 explosive kills / etc Velo214 on psn, peace)
 
[quote name='Velo214']yep just did that and game only is the way to go. guess im keeping outer box/book.
hopefully my 34 tiv is still cool, ill keep it for 20ish. lol
(ps, anyone wanna boost some quick mp trophies tonite? just kill zipliner / 2 explosive kills / etc Velo214 on psn, peace)[/QUOTE]

Make sure to have that small fold up manual. I just got credit for my Tomb Raider trade in for both version. Picked them up from gamestop made sure to only include the so call "manual" and got it accepted for 34 each.
 
[quote name='mask.air.raid']I just got my DMC accepted. I'm glad that it wasn't rejected over a "missing manual". The note thing may have helped. :)[/QUOTE]I know it helped me when I did the same thing with the :360: copy I sent in a month or so ago. ;)
 
I always put in a note.

I really need a video game to spend my $20 promo on. THis is sad when you're too cheap and too backlogged to even buy a game.
 
[quote name='destro4eva']Make sure the UPC"s match up. If they don't, you might get the thing sent back to you as Incorrect Item.

That happened to me with AOT: Devil's Cartel. Locked in the trade value on the exact same page as the one I ordered from, Amazon sends it with the WRONG upc code and I send it in, fail, denied and sent back. :cry:

Complained to them on chat and they refunded the game, I'm sending it back to them and I haggled to get $10 of the $20 credit bonus back to me as a hassle for this fiasco.[/QUOTE]

I sent in a non-Plat Bioshock 360, and it was accepted despite not being the same UPC as the platinum-hits version.
 
[quote name='Vigilante']I know it helped me when I did the same thing with the :360: copy I sent in a month or so ago. ;)[/QUOTE]

That's the same one.

It took a long time to process, but it's credited now.

I can't remember with so many different stories, but what was the process for the $20 promotion? I only got the gift card credit.
 
[quote name='mask.air.raid']That's the same one.

It took a long time to process, but it's credited now.

I can't remember with so many different stories, but what was the process for the $20 promotion? I only got the gift card credit.[/QUOTE]Are you sure you didn't get the extra $20 (you tried to buy a game sold and shipped by Amazon, the $20 promo credit didn't appear on the final checkout page, before you confirm the order)?
 
[quote name='confoosious']I always put in a note.

I really need a video game to spend my $20 promo on. THis is sad when you're too cheap and too backlogged to even buy a game.[/QUOTE]

put in a note with my purple afterglow controller because all the barcodes are the same no matter what color the are (think that what i wrote) and told the this is the ocrrect item....now just hope it goes through for 70.00
 
[quote name='Vigilante']Are you sure you didn't get the extra $20 (you tried to buy a game sold and shipped by Amazon, the $20 promo credit didn't appear on the final checkout page, before you confirm the order)?[/QUOTE]

The promotional credit didn't appear when I locked the trade because it was the first day and they had all the glitches. I checked my balance and I only have the gift card credit. Then I checked by adding Luigi's Mansion: Dark Moon and I got nothing again but gift card credit.

[quote name='pedrobeara']put in a note with my purple afterglow controller because all the barcodes are the same no matter what color the are (think that what i wrote) and told the this is the ocrrect item....now just hope it goes through for 70.00[/QUOTE]

Yeah. I think the value dropped.
 
[quote name='pedrobeara']put in a note with my purple afterglow controller because all the barcodes are the same no matter what color the are (think that what i wrote) and told the this is the ocrrect item....now just hope it goes through for 70.00[/QUOTE]AW MAN, why didn't I think of doing this?! Now I really regret cancelling the two $70 trade-ins I locked...:cry:

[quote name='mask.air.raid']The promotional credit didn't appear when I locked the trade because it was the first day and they had all the glitches. I checked my balance and I only have the gift card credit. Then I checked by adding Luigi's Mansion: Dark Moon and I got nothing again but gift card credit.[/QUOTE]Sounds like the same thing that happened with me. You probably have to contact a CS rep through live chat or email and explain the situation as succinctly as you can.

Here's the link to the promotion (it says "EXPIRED" but they can confirm that your trade was placed within the time period): http://www.amazon.com/gp/feature.ht...rd_t=101&pf_rd_p=1535528102&pf_rd_i=979418011
 
Awesome. Thank you. It is listed there and the other representative told me that it was eligible when I asked him to check. It's easier to give the link to the representative.
 
awesome got $35 for army of two even tho upc was different (overkill edition). got it used from gamestop for 34 plus got the plat with my wife, so that's awesome. also got the $20 promo credit even tho i didnt send it in til last thursday.
i had told my grrl that they might reject it and we might get stuck with it, lol. glad we didnt tho.
 
^Thanks. I ordered the two LN Prime-eligible listings in the Marketplace and locked in two trades (didn't notice the second copy until after ordering the first copy).
 
My wife finally had the game accepted/credited on her account. To check for the $20 bonus I did the "check balance" trick and much to my surprise it did not show up there. However, when I check out with something the $20 discount shows. I'm shocked I'd never heard of this during this entire promo - seems someone else would have pointed this out. It is strange that it doesn't show in the video game promotional balance.

So I'll probably order Shin Megami IV for 3DS with hers since Amazon has the preorder DLC. But I'm not sure I'd want to spend even $30 on that (as it is $50 before discount). Or I could order a second copy of Animal Crossing new Leaf and ditch my Newegg preorder that they will probably not honor anyway...
 
Holy shit, so I just noticed that the "Get an extra $20 gaming credit" deal from a couple weeks back posted to my account twice.

Free Project X Zone? Yes please.
 
[quote name='DesertLeo']Holy shit, so I just noticed that the "Get an extra $20 gaming credit" deal from a couple weeks back posted to my account twice.

Free ban? Yes please.[/QUOTE]

Fixed.
 
[quote name='mask.air.raid']Fixed.[/QUOTE]

No. Amazon really does not care about that kind of stuff.

On another note Space Station Silicon Valley and Doom 64 are both at $30 now.
 
I have a question. If I ship the item late than then deadline about 2 days, is it possible for them to accept my trade-in? I am afraid they will reject my trade-in..
 
[quote name='mask.air.raid']Fixed.[/QUOTE]

240490-oh_you_super.jpg



Amazon don't care, especially when its their doing.
 
[quote name='ckc4043']I have a question. If I ship the item late than then deadline about 2 days, is it possible for them to accept my trade-in? I am afraid they will reject my trade-in..[/QUOTE]

It's possible. I shipped mine what is considered to be a day late because it's a drop box time cycle late and it got accepted.

[quote name='DesertLeo']
312563



Amazon don't care, especially when its their doing.[/QUOTE]

It's weird that they wouldn't care about giving away $20 for no reason.

If you got it because you asked for credit while it was processing, then that does not look good for you.
 
[quote name='mask.air.raid']It's possible. I shipped mine what is considered to be a day late because it's a drop box time cycle late and it got accepted.



It's weird that they wouldn't care about giving away $20 for no reason.

If you got it because you asked for credit while it was processing, then that does not look good for you.[/QUOTE]

I see..Because if I put in the drop box now, it should be accepted by UPS tomorrow. So, it will be late for two days.. Ok, I decide to gamble it because not the TIV decreases from $36 to $23...
 
[quote name='mask.air.raid']



It's weird that they wouldn't care about giving away $20 for no reason.

If you got it because you asked for credit while it was processing, then that does not look good for you.[/QUOTE]

I'm sure they'll ban someone who has spent thousands of dollars because they issued an extra $20 promo that can only be spent on new video games sold directly through them that expires in 2 months.

Yup.

Honestly though, I didn't ask for anything. I DID inquire on the status of it when I didn't receive it right away, but they told me to just wait, and I did.
 
[quote name='ckc4043']I have a question. If I ship the item late than then deadline about 2 days, is it possible for them to accept my trade-in? I am afraid they will reject my trade-in..[/QUOTE]

You should be fine. You really have 25 days from the date of the lock-in. I would definitely send them rather than lose out because of the drop in value.
 
[quote name='io']You should be fine. You really have 25 days from the date of the lock-in. I would definitely send them rather than lose out because of the drop in value.[/QUOTE]

Thank you, io. I decide to go for it. Actually, I misread today is the deadline of trade-in, but it was yesterday. Hope they will accept my trade-in!
 
[quote name='ckc4043']Thank you, io. I decide to go for it. Actually, I misread today is the deadline of trade-in, but it was yesterday. Hope they will accept my trade-in![/QUOTE]

They most likely will, I wouldn't worry too much.
 
thanks for all the random trade in jumps guys. locked in 2 copies of each, the only one i currently have is a copy of tomb raider on ps1 but hopefully i can find a few of the others!
 
I have a question . Does the greatest hit edition of tomb raider have the same UPC code of the original edition of tomb raider ? When I see in eBay, most of them are greatest hit edition.
 
[quote name='ckc4043']I see..Because if I put in the drop box now, it should be accepted by UPS tomorrow. So, it will be late for two days.. Ok, I decide to gamble it because not the TIV decreases from $36 to $23...[/QUOTE]

The worst that could happen is that they send it back without processing it. The thing is that they mainly go for delivery date and not by shipping deadline. The shipping deadline is there to cut off the creation of the label so that you won't barely go to make a label after you were meant to send it.

[quote name='DesertLeo']I'm sure they'll ban someone who has spent thousands of dollars because they issued an extra $20 promo that can only be spent on new video games sold directly through them that expires in 2 months.

Yup.

Honestly though, I didn't ask for anything. I DID inquire on the status of it when I didn't receive it right away, but they told me to just wait, and I did.[/QUOTE]

Sarcasm can't be read well on the internet.

It may not be a problem if they make a mistake, but you should contact them. They have an option to return extra items shipped by mistake for a reason.
 
[quote name='mask.air.raid']The worst that could happen is that they send it back without processing it. The thing is that they mainly go for delivery date and not by shipping deadline. The shipping deadline is there to cut off the creation of the label so that you won't barely go to make a label after you were meant to send it.



Sarcasm can't be read well on the internet.

It may not be a problem if they make a mistake, but you should contact them. They have an option to return extra items shipped by mistake for a reason.[/QUOTE]

Luckily, I printed the label last week. I just put it in the dropbox and I Hope they will accept it.
 
[quote name='Vigilante']Dude, the latest Tomb Raider was called Tomb Raider, so there's bound to be at least a little confusion. :lol:[/QUOTE]

Dude, the first Tomb Raider was called Tomb Raider. :lol:

How can someone forget that the first game ever existed?

[quote name='hieuhr_mw']up cho bác d?t hÃ$ng[/QUOTE]

I doubt it. You've been posting the same thing for a while now. Maybe it's time to let it go.


The customer service representative who got my question about the promotion just sent me a message.

Hello,

Thank you for contacting us.
Best regards,
XXXXXXXXXX
 
[quote name='mask.air.raid']Dude, the first Tomb Raider was called Tomb Raider. :lol:

How can someone forget that the first game ever existed?[/QUOTE]I guess I was giving him the benefit of the doubt and assuming he never played the original. :lol: There are gamers like that, you know.
 
[quote name='Vigilante']I guess I was giving him the benefit of the doubt and assuming he never played the original. :lol: There are gamers like that, you know.[/QUOTE]

Damn, I remember playing the original and thinking about how "cutting edge" it was at the time. :lol:


[quote name='mask.air.raid']It's one thing not playing the original, but not knowing of it?

It's video game blasphemy![/QUOTE]

Hell, my brother in law thought that the first Mario game was Super Mario World for SNES.
 
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