Amazon Trade-In FAQ 5.0

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handsomepete

handsomepete

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Welcome to the Official CAG Amazon.com Trade-In Thread

THIS IS NOT A FLIPPING THREAD. USEFUL CREDIT TRANSFER OPPORTUNITIES WELCOME, BUT KEEP THE PROFIT MARGIN TALK / SNEAKY OR LYING SHENANIGANS OUT

Hey trade-in pals! SENDING THINGS IN DISC / CARTRIDGE ONLY / GENERIC CASE NO MANUAL / ANYTHING BUT COMPLETE COULD RESULT IN REJECTION. THERE ARE NO EXCEPTIONS TO THIS. YOU MIGHT GET ACCEPTED, YOU MIGHT NOT. NO ONE KNOWS. IF YOU CUT OUT A UPC OR DO ANYTHING TO TRICK THE FINE(?) FOLKS AT AFS EXPECT IT TO BE OPENED AND REJECTED. THERE ARE NO HARD AND FAST RULES. IF IT IS ACCEPTED, IT WILL ALMOST CERTAINLY ONLY BE CONSIDERED "ACCEPTABLE." RISK YOUR TIME AND EFFORT AT YOUR PERIL!

I'm getting an acceptance rate of about one per day; it makes me think some supervisor is standing around with a glass of absinthe next to a couple of dumptruck loads of games...while the one responsible for the glitch is made to scan each item and recite its TIV with tears in their eyes. - Indigo_Streetlight
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Amazon.com Trade-in Home Page

------- FAQ BELOW - LEAVE ME ALONE PLEASE -------
Useful links:

-- BlueLobstah

-- CheapAssGamer

THANKS TO DISILLUSION386 and GI60 FOR POSTING AND MAINTAINING THE PREVIOUS AMAZON TRADE-IN FAQ THREADS

This thread’s primary purpose is to discuss Amazon.com’s video game trade-in program. Conspiracy theories about AFS smashing games before sending them back / stealing children / sneezing and touching public door handles / etc welcome, but try to avoid going nutso. PLEASE READ THE TRADE-IN DEAL DETAILS AND FAQ BEFORE ASKING ANY QUESTIONS.
Trade-In Procedure

1. SELECT ITEMS: Search for items to trade in. Your trade-in items must meet the product eligibility criteria.
2. SHIP GAMES FREE: Print a shipping label and packing slip, package your games, and ship them
3. GET A GIFT CARD: An Amazon.com Gift Card will be deposited into your account upon receipt of games

Shipping Instructions

1. Print this entire page. (Packing slip and shipping label once you have submitted a trade)
2. Cut out the shipping label and the packing slip.
3. Make sure your items are in good working condition and include the case and cover art.
4. Securely pack the items in a box or envelope and include the packing slip in the package.
5. Attach the shipping label squarely onto the outside of the package and add your return address.
6. Take it to your nearest UPS Store and mail it by (one week from submission of trade)
7. Or you can ship to:
note to self: look up new address
Trade-In Product Eligibility

Trade-in items must match the exact version displayed in the Amazon Trade-In Store, not be damaged, include original packaging (e.g. the manual, cover art, and case), and be postmarked no later than 7 days after submission. You will receive an e-mail confirmation and an Amazon.com Gift Card will be deposited into your account within 2 business days of item receipt and verification by the merchant. Items not accepted by the merchant will be returned to you approximately 14 days after receipt.
----------------------------------------------------------------------

GENERAL FAQ (Updated 12/26/2012)
Can I post a question on this thread?
Only if you can't find the answer from below. And please let me know if it needs to be added to FAQ.

Can I edit this FAQ? (updated 6/7/11)
You bet!

Since when did Amazon start doing trades?
The program began in 2009 and is handled by a third party merchant, previously known as NorAm International. Now known as AFS (Amazon Fulfillment Services).

What kind of shipping does Amazon provide us?
Free UPS ground ---- USPS is no longer available for free. There is now also an option to provide your own shipping.

Do I have to provide my own box or envelope?
Yes.

Do all my games in the same trade-in submission have to be shipped in the same box? (updated 3/9/11)
Not necessarily - people have sent in multiple boxes for the same trade-in submission successfully. It's even possible to send half at one time and the other half at the end of the valid shipping period. However, it's probably best to always ship everything at once.

Can I put separate trades in to a single box? (updated 6/7/11)
Sure, and they'll likely be accepted just fine. However, it isn't recommended since you would only have proof that you sent one of the trades (whichever mailing label you used). So it can be pretty risky.

Can I send in sealed games?
Yes. They won't reject games that still have the original shrink wrap.

Can I add Delivery Confirmation and Insurance to my shipment?
UPS Ground already provides you with tracking information, and I imagine you could get some sort of insurance added at a UPS store or location if you were so inclined.

I don't trust UPS ground. Can I pay for postage myself? What's the address?
Yes. You're more than welcome to do so. Just use the address on the amazon provided shipping label and make sure to get some sort of tracking.

When do I have to send my games once I have submitted my trade order?
You have 1 week (7 days) to send your games. There have been reports of submitting trades up to 15 - 20 days late, but that is definitely ymmv and not in the written rules. Send on time for the best chance at success!

Crap, I have one day to go before my shipment deadline, but the website states that my deadline has already passed. How do I print out a shipping label and packing slip? (Updated 9/9/13)
Load up any existing order (if you don't have any, check your browser's history or just submit a new one to use the link), and substitute the transaction ID for the trade-in order you need at the end of the URL.

Some step by step directions:
1. Go to your trade-in page on Amazon and find the Trade-In ID of the transaction:

Trade-In Placed:

August 24, 2013

  • Total Amount Submitted: $35.00
  • Amount Paid: $0.00
2. Copy the entire Trade-In ID (i.e. TRN-1234567-1234567) to your clipboard by highlighting it and hitting Ctrl+C or right click -> copy with your mouse

3. Paste the Trade-In ID to the end of this link:
https://www.amazon.com/gp/tradein/multicondition-your-account/print-label/ref=trdrt_ya_yaprnt?ie=UTF8&orderID=

So it should look like this:

https://www.amazon.com/gp/tradein/multicondition-your-account/print-label/ref=trdrt_ya_yaprnt?ie=UTF8&orderID=TRN-1234567-1234567

The Print Shipping Label screen for that trade should now come up.

How long does the whole trade-in process usually take?
From the time you send in your games, it may take up to 14 business days for the package to arrive. Most people usually receive their credit (Amazon GiftCard) in 3 to 5 business days, however.

How long does the "processing" status usually take? (Updated 10/11/12)
Usually a day or two with little delay at all. It may take multiple days or even weeks if it's an usual item/hardware.

My games were received on Friday (based on Delivery Confirmation), will I have to wait until Monday to receive credit?
People have received credit on a Saturday.

I do not have the manual, cover art, or original case for a game I want to trade in. Will they accept it? (updated 6/9/11)
While the details specifically state that original packaging is necessary, people have reported in the past that their trades were accepted despite missing some of these. This is extremely YMMV, however since some were also rejected by missing manual or cover art. On the other hand, older gen games; such as SNES, N64, and GB cartridges, normally get accepted without the original box and manual, but still YMMV.

It should be noted that with the new condition requirements (see later in the FAQ), you may be able to send an item in missing some or all of the required items (manual / cover art / case) and still have it accepted in "Acceptable" condition.

I do not have the manual, accessories, original box, original included game, etc for a console or accessory I want to trade in. Will they accept it? (updated 3/9/11)
The current wisdom is "probably not" - it's pretty YMMV but AFS seems stricter than they should be on this. Your chances seem to be better for them accepting a console or accessory without the box / manual / etc if it's older generation or rare. You're more than welcome to give it a shot though if you're feeling lucky - just pack it well and include as much as you can! Don't expect greater than 'acceptable' condition though.

My game is really beat up, what are the chances they’ll accept it?
This is YMMV. Some people have reported in the past that they sent in games in bad shape that were still accepted. Your best bet is still to trade in games in mint condition. Minor scratches are expected as these are used games.

My game came with DLC codes and I used them. Will my game be accepted? (Updated 12/28/11)
It is expected that included DLC codes have already been redeemed, so you should be fine. It is a kindness however if you have no use for it to not redeem it and let the next lucky soul who buys it from awd or wherever have a crack at it. Up to you!

My cover art (PLATINUM HITS) differs from the pic on amazon, will my trade be accepted?
It all depends on the UPC so just turn your game around, type in the UPC into the amazon search box. If the game comes up, then it's accepted regardless of cover art. Click on that result to submit your trade.

I have a game from a limited edition bundle, will they accept it?
If the game’s cover art has a UPC barcode, they will most likely accept it. If your game's cover states "Not for Resale" and does not have a UPC barcode, the game will most likely get rejected. Some people have had their games accepted in the past, but this is very YMMV.

The UPC barcode is not intact on my game's cover art, will that be accepted? (updated 3/9/11)
This is YMMV, but probably not. The UPC is all powerful within the walls of AFS..

I sent in my games, all of which were in pristine condition with the original packaging, but they said that one game is damaged and is now being returned.
Always pack your games well. Put a lot of newspaper around your games in the box to secure them and to prevent any damages from haphazard box cutting. People in the past have requested their entire trade-in order if it’s obvious the damage wasn’t their fault, and Amazon ended up accepting the rejected game. This is YMMV as well.

Can I trade in multiple copies of the same game?
Yes. Once you click “Trade in” for a particular game, you may change the quantities. Once you submit, you can no longer change quantities on that trade-in batch.

How many multiple copies of the same game can I trade-in (updated 1/11/11)?
Maximum of 2 copies within 3 a month period.

I locked in X copies of a game but I now only have Y available to send. Can I just send in Y without being penalized? (updated 3/9/11)
Yes, you can always just send in a portion of your trade-in order and they'll just credit you for whatever they receive. However, the quantities you submitted for will stay locked in that instance (I think) so if you, for example, submitted for 2 copies and only sent 1, you may not be able to trade any more copies of that game for 3 months (see previous question).

Will the Trade-in of the Day TIV stay for 24 hours?
It's been reported that there is a limit (maximum # of copies) that will get the promoted TIV so lock yours.

So if I find a good flip, I can just send 2 copies of that game and not worry about Amazon accusing me of stolen merchandise?
Technically yes, but do keep in mind that other CAGs might want to participate in the current deal, and trading in a large number of the same game will definitely lower the TIV of said game. Let’s be nice to other people. This is probably moot for most folks now with the per account / address trade-in limit.

Wow, these TIVs suck (updated 3/9/11)!
Really? Hrm. While that may be true, they're often better than other comparable places. Your options of what to do with your used games are greater now than they've ever been, so feel free to shop your trades around or just sell them off on glyde/ebay/whatever. Also, not a question.

What the fuck? The TIV of a game I just bought for this deal tanked! What do I do?
The TIVs on Amazon fluctuate depending on the number of trades that are submitted, and we really can’t do anything about it. The best course of action for trading in games is to lock in your trade if you already have the games or are absolutely sure that you can obtain them. You can always cancel the trade submission if you end up not finding the games.
LOCK = SUBMIT YOUR TRADE, Don't just put it in the cart.

Can I edit a submitted trade?
Nope - once upon a time you could modify trade in quantities of submitted trades, but that ability has been removed.

Can I use my credit on items that are not video game-related?
Yes. This is the other perk for trading in games at Amazon since you're not limited to just video games.

Can I use my credit on items sold by third-party merchants on Amazon?
According to the fine print of the Amazon gift card use, some merchants are excluded. Your best bet is to try it on the checkout page of your order.

Strategy guides? I can trade in game/strategy guides? Whaaaaa?
Go to the Textbook Buyback section (http://www.amazon.com/Textbooks-Trad...ode=2205237011[/URL]). You can either search on the title of a strategy guide you have to see if they'll accept it, or search for guides. The two best search strings to start with are 'prima guides' and 'bradygames'. Might try 'doublejump' if you want to trade in some of those. (Thanks eugaet)

I locked in some hilariously overvalued trade for some weird rare game/accessory/etc that I can pick up for cheap cheap cheap. They didn't accept it. What should I do? (updated 3/9/11)
The truth is that AFS can reject things for any reason they see fit. While some people have managed to get silly things like a $200 credit for some cheerleading game (or for a PS2 - just ask io!), it's sooooooo YMMV that often it's not worth the effort. EXPECT REJECTION ON THINGS THAT ARE CLEARLY MISVALUED. That said, as long as you're willing to risk it, go for it!

What's all this item condition nonsense? And how can I get screwed over by it? (updated 6/9/11)
We're still kinda sussing out the details surrounding the new item condition portion of Amazon Trade-Ins, but it looks like there's a couple things to consider:
Good Condition eligibility (games):
- The video game, original manufacturer packaging and all original elements are included, but shows wear from normal use
- Game still plays perfectly
- Disc may have light scratches and other elements may have minor damage
- Item may have been personalized (marked or identified)

Acceptable eligibility (games):
- Game still plays perfectly
- Item may have been personalized (marked or identified)
- Item may be missing or have irreparable damage to one or all of the following: case, manual, artwork, bundled accessories, UPC

Note that a game will almost certainly not be accepted if it meets any of these conditions:
- Game does not play perfectly
- Disc is cracked
- Marked Not for Resale (or is otherwise marked not for sale)

Consoles/accessories have some slightly different criteria, but the idea is the same.

Did it seriously just ask me if I wanted my game / other item returned if they refuse to give me credit for it? (updated 6/9/11)
Yes, that just happened.

Unless you're purposefully sending them things you deem to be trash, please remember to choose the option that has them return your item to you during the checkout phase.

Who is AFS? (updated 9/14/13)
Amazon Fulfillment Services (previously known as NorAm). Dunno if they changed names, were bought up by Amazon, or what. Not too interested anyhow.

Why does my package jump back and forth between states? (updated 9/14/13)
Look at a map of the involved cities and it'll make sense. Something to do with UPS hubs and proximity to the state border/cities.

Post away!

 
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[quote name='mask.air.raid']Can someone please post the address for the trade-in address? I can't check it anymore through mine and I don't have a label.[/QUOTE]

Just create another trade submission and cancel it after you have the address.
 
[quote name='mask.air.raid']Can someone please post the address for the trade-in address? I can't check it anymore through mine and I don't have a label.[/QUOTE]

[quote name='Donut2922']Just create another trade submission and cancel it after you have the address.[/QUOTE]

And you used to be able to substitute the trade-in # in the URL and it would generate the correct label and bar code for you to include. Not sure if that still works, though.
 
Thanks you guys.

Looks like Amazon has our back. :)

EDIT: That was fast. Delivered today. Just checked and already processed and $60 deposited in my account. I was worried because one of the discs had a noticeable scratch.
 
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I'm not too sure on the rarity/availability of it, but The Crow UMD (for PSP) is currently trading in at $30.00. None of the GameStops near me have it, but it's only $2.99 if you are able to snag one.
 
There's two different listings on Amazon and the one with the high TIV is listed from a Japanese seller. I don't think it'll work.... I suppose if you go the route of acceptable no-case it may. Hmm interesting thanks for sharing Coper
 
Has anyone had any luck trading in two copies of the same game with both UPCs cut off? I just traded in two copies of Tomb Raider the other day, one with the UPC and one with it cut out, and they were both accepted as good but I wasn't sure if two at the same time would be overly suspicious.
 
[quote name='Coper3000']I'm not too sure on the rarity/availability of it, but The Crow UMD (for PSP) is currently trading in at $30.00. None of the GameStops near me have it, but it's only $2.99 if you are able to snag one.[/QUOTE]

got 2 off of ebay for 29.00
 
Sure this must have been asked several times but don't see it in the FAQ..

If I pick the "Do not return this item" option and they find the condition as Acceptable rather than Good, will I get the Acceptable TIV at the time I lock in the trade or will I get the TIV at the time the trade is processed?

This is for the high TIVs that I will lock in and hope to find before the shipping deadline.
 
[quote name='aem']Sure this must have been asked several times but don't see it in the FAQ..

If I pick the "Do not return this item" option and they find the condition as Acceptable rather than Good, will I get the Acceptable TIV at the time I lock in the trade or will I get the TIV at the time the trade is processed?

This is for the high TIVs that I will lock in and hope to find before the shipping deadline.[/QUOTE]


You'd get whatever the Acceptable value was at the time you locked in your trade.
 
[quote name='Coper3000']I'm not too sure on the rarity/availability of it, but The Crow UMD (for PSP) is currently trading in at $30.00. None of the GameStops near me have it, but it's only $2.99 if you are able to snag one.[/QUOTE]

Down to about $25, but if your in new york this is a amazing find.
 
[quote name='sgaldis']Do those guys still sell bootleg UMD's down in Chinatown?[/QUOTE]

I meant the in store pickup shows a ton in/around New york. About a $20 profit on each.
 
[quote name='nintendospy']Eh, after sales tax and the time/gas to go to Best Buy, then the Post Office, hardly worth it imo.[/QUOTE]It's only worth it for me since I'll be passing the BBY anyway, and it's barely any hassle to drop off packages for Amazon at Staples.
 
[quote name='Vigilante']^Thanks, I locked in a 2-copy trade and ordered two for in-store pickup at a BBY.[/QUOTE]

So instead of leaving them at the store for someone who might actually want to own it you pick up two copies to make a total of like $6? Minus the gas and packaging costs and time.
 
[quote name='Dump1eSti1tskin']So instead of leaving them at the store for someone who might actually want to own it you pick up two copies to make a total of like $6? Minus the gas and packaging costs and time.[/QUOTE]
1. It's not out-of-the-way for me.

2. I already have tons of packaging material.

3. Based on how lackluster BBY's deals have been lately, moving some of my trade-in credit to Amazon is a viable option for me, and this way I get to make a small profit rather than directly convert the credit via purchasing Amazon gift cards.
 
I personally have a $20 giftcard on it's way from bestbuy I plan to use. The next game I'm buying from bestbuy is probably in the late fall. So I have plenty of reason to move credit.
 
[quote name='nintendospy']Eh, after sales tax and the time/gas to go to Best Buy, then the Post Office, hardly worth it imo.[/QUOTE]

It's worth it for me because I'll be using a $15 cert so I end up getting 2 for about $12.
I have plenty of packaging material from all the stuff I order online (I recycle) and shipping to Amazon is free.

So I convert $12 into $32.

I just posted it as a heads up...not because I thought it was a red hot deal.
For someone like Vigilante who's in a similar situation like me, this is a good deal.
 
will amazon accept a disk that has one of those 'do not tamper with or game must be purchased' stickers on the front of it from a store like blockbuster?
 
[quote name='NiiNJA']will amazon accept a disk that has one of those 'do not tamper with or game must be purchased' stickers on the front of it from a store like blockbuster?[/QUOTE]

Very iffy on that. If you have it sitting around and don't mind getting it sent back you could always give it a shot though. But I wouldn't go out of your way for it.
 
Has anyone here ever tried trading in the Assassin's Creed III w/ Steelbook edition?

I have the Gamestop Steelbook (pre-order), and was wondering if it would be "Acceptable" if I stuck my game in there without anything else (as the UPC on the GameStop pre-order cardboard doesn't match anything on Amazon)?

 
Anyone traded a customized fight stick before?  I ask because I have a 360 fight stick I don't use anymore and they're offering a handsome value for it and while I've swapped the stock stick and buttons back in I can't really do much about the stock art being gone.  The conditions it lists for "good" are:

  • Item, packaging, and all original elements are included, but shows wearfrom normal use
  • Item remains in working condition
  • Item may have light scratches
  • Item may have been personalized (marked or identified)
I don't have the flimsy cardboard box it came in so not sure if that would disqualify it anyway.  It works perfectly, was barely used even, and I don't think it has any scratches.  I just can't tell whether custom art would count as "personalized" or be way above and beyond that.  Less damaging to the overall product than someone carving their name or a police number or something into an item but I don't know if they'll look at it that way.

Here's the item by the way: http://www.amazon.com/Xbox-360-Real-Arcade-Pro-EX/dp/B001GDONZS/ref=trdrt_list_asin

 
amusedtoe said:
Anyone traded a customized fight stick before? I ask because I have a 360 fight stick I don't use anymore and they're offering a handsome value for it and while I've swapped the stock stick and buttons back in I can't really do much about the stock art being gone. The conditions it lists for "good" are:


  • Item, packaging, and all original elements are included, but shows wearfrom normal use
  • Item remains in working condition
  • Item may have light scratches
  • Item may have been personalized (marked or identified)
I don't have the flimsy cardboard box it came in so not sure if that would disqualify it anyway. It works perfectly, was barely used even, and I don't think it has any scratches. I just can't tell whether custom art would count as "personalized" or be way above and beyond that. Less damaging to the overall product than someone carving their name or a police number or something into an item but I don't know if they'll look at it that way.

Here's the item by the way: http://www.amazon.com/Xbox-360-Real-Arcade-Pro-EX/dp/B001GDONZS/ref=trdrt_list_asin
Click to expand...
I'm pretty sure you'd be better off selling it on SRK.

 
ragingst0rm6 said:
Has anyone here ever tried trading in the Assassin's Creed III w/ Steelbook edition?

I have the Gamestop Steelbook (pre-order), and was wondering if it would be "Acceptable" if I stuck my game in there without anything else (as the UPC on the GameStop pre-order cardboard doesn't match anything on Amazon)?
Click to expand...
I've traded in two when the value was higher. One they even upgraded from Acceptable to Good and it was just the Steelbook/Disc. But it's always YMMV with Noram and the people processing these things. I think you have equal chance of getting rejected for no barcode (even though it doesn't exist), having it accepted as Acceptable, or having it upgraded to Good. Personally, I'd lock it in as Good, throw in the AC3 insert too (to make it look as complete as possible), and select the "do not return" option so they can downgrade it to Acceptable if needed...

 
amusedtoe said:
Anyone traded a customized fight stick before? I ask because I have a 360 fight stick I don't use anymore and they're offering a handsome value for it and while I've swapped the stock stick and buttons back in I can't really do much about the stock art being gone. The conditions it lists for "good" are:


  • Item, packaging, and all original elements are included, but shows wearfrom normal use
  • Item remains in working condition
  • Item may have light scratches
  • Item may have been personalized (marked or identified)
I don't have the flimsy cardboard box it came in so not sure if that would disqualify it anyway. It works perfectly, was barely used even, and I don't think it has any scratches. I just can't tell whether custom art would count as "personalized" or be way above and beyond that. Less damaging to the overall product than someone carving their name or a police number or something into an item but I don't know if they'll look at it that way.

Here's the item by the way: http://www.amazon.com/Xbox-360-Real-Arcade-Pro-EX/dp/B001GDONZS/ref=trdrt_list_asin

Without the packaging, you have virtually zero chance of it being accepted as Good unfortunately. They automatically downgrade accessories without original packaging to Acceptable. And even then I think you'd have a hard time getting it accepted at all. Without the packaging, they'd turn to visual inspection to verify the product and if the stock art doesn't look like the item listed on Amazon, then they'll probably just reject it.
Click to expand...
 
esalw822 said:
ragingst0rm6 said:
Has anyone here ever tried trading in the Assassin's Creed III w/ Steelbook edition?

I have the Gamestop Steelbook (pre-order), and was wondering if it would be "Acceptable" if I stuck my game in there without anything else (as the UPC on the GameStop pre-order cardboard doesn't match anything on Amazon)?
Click to expand...
I've traded in two when the value was higher. One they even upgraded from Acceptable to Good and it was just the Steelbook/Disc. But it's always YMMV with Noram and the people processing these things. I think you have equal chance of getting rejected for no barcode (even though it doesn't exist), having it accepted as Acceptable, or having it upgraded to Good. Personally, I'd lock it in as Good, throw in the AC3 insert too (to make it look as complete as possible), and select the "do not return" option so they can downgrade it to Acceptable if needed...
Click to expand...
Thanks for your reply! By "AC3 insert", I'm guessing you mean the game manual and stuff (not the cardboard layer that has the "wrong" UPC barcode), right? Thanks again!

 
ragingst0rm6 said:
esalw822 said:
ragingst0rm6 said:
Has anyone here ever tried trading in the Assassin's Creed III w/ Steelbook edition?

I have the Gamestop Steelbook (pre-order), and was wondering if it would be "Acceptable" if I stuck my game in there without anything else (as the UPC on the GameStop pre-order cardboard doesn't match anything on Amazon)?
Click to expand...
I've traded in two when the value was higher. One they even upgraded from Acceptable to Good and it was just the Steelbook/Disc. But it's always YMMV with Noram and the people processing these things. I think you have equal chance of getting rejected for no barcode (even though it doesn't exist), having it accepted as Acceptable, or having it upgraded to Good. Personally, I'd lock it in as Good, throw in the AC3 insert too (to make it look as complete as possible), and select the "do not return" option so they can downgrade it to Acceptable if needed...
Click to expand...
Thanks for your reply! By "AC3 insert", I'm guessing you mean the game manual and stuff (not the cardboard layer that has the "wrong" UPC barcode), right? Thanks again!
Click to expand...
Yeah, just the paper manual/insert. You're just trying to trade in a game that looks as complete as possible to increase your acceptance chances.

 
esalw822 said:
Without the packaging, you have virtually zero chance of it being accepted as Good unfortunately. They automatically downgrade accessories without original packaging to Acceptable. And even then I think you'd have a hard time getting it accepted at all. Without the packaging, they'd turn to visual inspection to verify the product and if the stock art doesn't look like the item listed on Amazon, then they'll probably just reject it.
Click to expand...
Figured it was something like that, oh well. Hopefully I can find someone interested in a nice fight stick at a reasonable price.

 
I sent two "The Crow" UMD's in.

Listed both as acceptable. One accepted, and one rejected.....

Wondering if i should resend the rejected one? What would you guys do?

 
doc_j88 said:
I sent two "The Crow" UMD's in.

Listed both as acceptable. One accepted, and one rejected.....

Wondering if i should resend the rejected one? What would you guys do?
Click to expand...
My disc only The Crow was rejected for Wrong Item, Incorrect UPC. I have a second one that I was going to send in after the outcome of the first one. May still take the chance after seeing your experience.
 
Bah, I just sent a game for trade-in last week and got my credit this past Monday.  I don't suppose anyone here knows from experience whether or not Amazon would be willing to apply the promotional credit after the fact?

 
I believe amazon trade in trying to steal my books sent in six they paid me for three books received email telling me other books in transaction expired.
 
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