Amazon Trade-In FAQ 5.0

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handsomepete

handsomepete

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Welcome to the Official CAG Amazon.com Trade-In Thread

THIS IS NOT A FLIPPING THREAD. USEFUL CREDIT TRANSFER OPPORTUNITIES WELCOME, BUT KEEP THE PROFIT MARGIN TALK / SNEAKY OR LYING SHENANIGANS OUT

Hey trade-in pals! SENDING THINGS IN DISC / CARTRIDGE ONLY / GENERIC CASE NO MANUAL / ANYTHING BUT COMPLETE COULD RESULT IN REJECTION. THERE ARE NO EXCEPTIONS TO THIS. YOU MIGHT GET ACCEPTED, YOU MIGHT NOT. NO ONE KNOWS. IF YOU CUT OUT A UPC OR DO ANYTHING TO TRICK THE FINE(?) FOLKS AT AFS EXPECT IT TO BE OPENED AND REJECTED. THERE ARE NO HARD AND FAST RULES. IF IT IS ACCEPTED, IT WILL ALMOST CERTAINLY ONLY BE CONSIDERED "ACCEPTABLE." RISK YOUR TIME AND EFFORT AT YOUR PERIL!

I'm getting an acceptance rate of about one per day; it makes me think some supervisor is standing around with a glass of absinthe next to a couple of dumptruck loads of games...while the one responsible for the glitch is made to scan each item and recite its TIV with tears in their eyes. - Indigo_Streetlight
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Amazon.com Trade-in Home Page

------- FAQ BELOW - LEAVE ME ALONE PLEASE -------
Useful links:

-- BlueLobstah

-- CheapAssGamer

THANKS TO DISILLUSION386 and GI60 FOR POSTING AND MAINTAINING THE PREVIOUS AMAZON TRADE-IN FAQ THREADS

This thread’s primary purpose is to discuss Amazon.com’s video game trade-in program. Conspiracy theories about AFS smashing games before sending them back / stealing children / sneezing and touching public door handles / etc welcome, but try to avoid going nutso. PLEASE READ THE TRADE-IN DEAL DETAILS AND FAQ BEFORE ASKING ANY QUESTIONS.
Trade-In Procedure

1. SELECT ITEMS: Search for items to trade in. Your trade-in items must meet the product eligibility criteria.
2. SHIP GAMES FREE: Print a shipping label and packing slip, package your games, and ship them
3. GET A GIFT CARD: An Amazon.com Gift Card will be deposited into your account upon receipt of games

Shipping Instructions

1. Print this entire page. (Packing slip and shipping label once you have submitted a trade)
2. Cut out the shipping label and the packing slip.
3. Make sure your items are in good working condition and include the case and cover art.
4. Securely pack the items in a box or envelope and include the packing slip in the package.
5. Attach the shipping label squarely onto the outside of the package and add your return address.
6. Take it to your nearest UPS Store and mail it by (one week from submission of trade)
7. Or you can ship to:
note to self: look up new address
Trade-In Product Eligibility

Trade-in items must match the exact version displayed in the Amazon Trade-In Store, not be damaged, include original packaging (e.g. the manual, cover art, and case), and be postmarked no later than 7 days after submission. You will receive an e-mail confirmation and an Amazon.com Gift Card will be deposited into your account within 2 business days of item receipt and verification by the merchant. Items not accepted by the merchant will be returned to you approximately 14 days after receipt.
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GENERAL FAQ (Updated 12/26/2012)
Can I post a question on this thread?
Only if you can't find the answer from below. And please let me know if it needs to be added to FAQ.

Can I edit this FAQ? (updated 6/7/11)
You bet!

Since when did Amazon start doing trades?
The program began in 2009 and is handled by a third party merchant, previously known as NorAm International. Now known as AFS (Amazon Fulfillment Services).

What kind of shipping does Amazon provide us?
Free UPS ground ---- USPS is no longer available for free. There is now also an option to provide your own shipping.

Do I have to provide my own box or envelope?
Yes.

Do all my games in the same trade-in submission have to be shipped in the same box? (updated 3/9/11)
Not necessarily - people have sent in multiple boxes for the same trade-in submission successfully. It's even possible to send half at one time and the other half at the end of the valid shipping period. However, it's probably best to always ship everything at once.

Can I put separate trades in to a single box? (updated 6/7/11)
Sure, and they'll likely be accepted just fine. However, it isn't recommended since you would only have proof that you sent one of the trades (whichever mailing label you used). So it can be pretty risky.

Can I send in sealed games?
Yes. They won't reject games that still have the original shrink wrap.

Can I add Delivery Confirmation and Insurance to my shipment?
UPS Ground already provides you with tracking information, and I imagine you could get some sort of insurance added at a UPS store or location if you were so inclined.

I don't trust UPS ground. Can I pay for postage myself? What's the address?
Yes. You're more than welcome to do so. Just use the address on the amazon provided shipping label and make sure to get some sort of tracking.

When do I have to send my games once I have submitted my trade order?
You have 1 week (7 days) to send your games. There have been reports of submitting trades up to 15 - 20 days late, but that is definitely ymmv and not in the written rules. Send on time for the best chance at success!

Crap, I have one day to go before my shipment deadline, but the website states that my deadline has already passed. How do I print out a shipping label and packing slip? (Updated 9/9/13)
Load up any existing order (if you don't have any, check your browser's history or just submit a new one to use the link), and substitute the transaction ID for the trade-in order you need at the end of the URL.

Some step by step directions:
1. Go to your trade-in page on Amazon and find the Trade-In ID of the transaction:

Trade-In Placed:

August 24, 2013

  • Total Amount Submitted: $35.00
  • Amount Paid: $0.00
2. Copy the entire Trade-In ID (i.e. TRN-1234567-1234567) to your clipboard by highlighting it and hitting Ctrl+C or right click -> copy with your mouse

3. Paste the Trade-In ID to the end of this link:
https://www.amazon.com/gp/tradein/multicondition-your-account/print-label/ref=trdrt_ya_yaprnt?ie=UTF8&orderID=

So it should look like this:

https://www.amazon.com/gp/tradein/multicondition-your-account/print-label/ref=trdrt_ya_yaprnt?ie=UTF8&orderID=TRN-1234567-1234567

The Print Shipping Label screen for that trade should now come up.

How long does the whole trade-in process usually take?
From the time you send in your games, it may take up to 14 business days for the package to arrive. Most people usually receive their credit (Amazon GiftCard) in 3 to 5 business days, however.

How long does the "processing" status usually take? (Updated 10/11/12)
Usually a day or two with little delay at all. It may take multiple days or even weeks if it's an usual item/hardware.

My games were received on Friday (based on Delivery Confirmation), will I have to wait until Monday to receive credit?
People have received credit on a Saturday.

I do not have the manual, cover art, or original case for a game I want to trade in. Will they accept it? (updated 6/9/11)
While the details specifically state that original packaging is necessary, people have reported in the past that their trades were accepted despite missing some of these. This is extremely YMMV, however since some were also rejected by missing manual or cover art. On the other hand, older gen games; such as SNES, N64, and GB cartridges, normally get accepted without the original box and manual, but still YMMV.

It should be noted that with the new condition requirements (see later in the FAQ), you may be able to send an item in missing some or all of the required items (manual / cover art / case) and still have it accepted in "Acceptable" condition.

I do not have the manual, accessories, original box, original included game, etc for a console or accessory I want to trade in. Will they accept it? (updated 3/9/11)
The current wisdom is "probably not" - it's pretty YMMV but AFS seems stricter than they should be on this. Your chances seem to be better for them accepting a console or accessory without the box / manual / etc if it's older generation or rare. You're more than welcome to give it a shot though if you're feeling lucky - just pack it well and include as much as you can! Don't expect greater than 'acceptable' condition though.

My game is really beat up, what are the chances they’ll accept it?
This is YMMV. Some people have reported in the past that they sent in games in bad shape that were still accepted. Your best bet is still to trade in games in mint condition. Minor scratches are expected as these are used games.

My game came with DLC codes and I used them. Will my game be accepted? (Updated 12/28/11)
It is expected that included DLC codes have already been redeemed, so you should be fine. It is a kindness however if you have no use for it to not redeem it and let the next lucky soul who buys it from awd or wherever have a crack at it. Up to you!

My cover art (PLATINUM HITS) differs from the pic on amazon, will my trade be accepted?
It all depends on the UPC so just turn your game around, type in the UPC into the amazon search box. If the game comes up, then it's accepted regardless of cover art. Click on that result to submit your trade.

I have a game from a limited edition bundle, will they accept it?
If the game’s cover art has a UPC barcode, they will most likely accept it. If your game's cover states "Not for Resale" and does not have a UPC barcode, the game will most likely get rejected. Some people have had their games accepted in the past, but this is very YMMV.

The UPC barcode is not intact on my game's cover art, will that be accepted? (updated 3/9/11)
This is YMMV, but probably not. The UPC is all powerful within the walls of AFS..

I sent in my games, all of which were in pristine condition with the original packaging, but they said that one game is damaged and is now being returned.
Always pack your games well. Put a lot of newspaper around your games in the box to secure them and to prevent any damages from haphazard box cutting. People in the past have requested their entire trade-in order if it’s obvious the damage wasn’t their fault, and Amazon ended up accepting the rejected game. This is YMMV as well.

Can I trade in multiple copies of the same game?
Yes. Once you click “Trade in” for a particular game, you may change the quantities. Once you submit, you can no longer change quantities on that trade-in batch.

How many multiple copies of the same game can I trade-in (updated 1/11/11)?
Maximum of 2 copies within 3 a month period.

I locked in X copies of a game but I now only have Y available to send. Can I just send in Y without being penalized? (updated 3/9/11)
Yes, you can always just send in a portion of your trade-in order and they'll just credit you for whatever they receive. However, the quantities you submitted for will stay locked in that instance (I think) so if you, for example, submitted for 2 copies and only sent 1, you may not be able to trade any more copies of that game for 3 months (see previous question).

Will the Trade-in of the Day TIV stay for 24 hours?
It's been reported that there is a limit (maximum # of copies) that will get the promoted TIV so lock yours.

So if I find a good flip, I can just send 2 copies of that game and not worry about Amazon accusing me of stolen merchandise?
Technically yes, but do keep in mind that other CAGs might want to participate in the current deal, and trading in a large number of the same game will definitely lower the TIV of said game. Let’s be nice to other people. This is probably moot for most folks now with the per account / address trade-in limit.

Wow, these TIVs suck (updated 3/9/11)!
Really? Hrm. While that may be true, they're often better than other comparable places. Your options of what to do with your used games are greater now than they've ever been, so feel free to shop your trades around or just sell them off on glyde/ebay/whatever. Also, not a question.

What the fuck? The TIV of a game I just bought for this deal tanked! What do I do?
The TIVs on Amazon fluctuate depending on the number of trades that are submitted, and we really can’t do anything about it. The best course of action for trading in games is to lock in your trade if you already have the games or are absolutely sure that you can obtain them. You can always cancel the trade submission if you end up not finding the games.
LOCK = SUBMIT YOUR TRADE, Don't just put it in the cart.

Can I edit a submitted trade?
Nope - once upon a time you could modify trade in quantities of submitted trades, but that ability has been removed.

Can I use my credit on items that are not video game-related?
Yes. This is the other perk for trading in games at Amazon since you're not limited to just video games.

Can I use my credit on items sold by third-party merchants on Amazon?
According to the fine print of the Amazon gift card use, some merchants are excluded. Your best bet is to try it on the checkout page of your order.

Strategy guides? I can trade in game/strategy guides? Whaaaaa?
Go to the Textbook Buyback section (http://www.amazon.com/Textbooks-Trad...ode=2205237011[/URL]). You can either search on the title of a strategy guide you have to see if they'll accept it, or search for guides. The two best search strings to start with are 'prima guides' and 'bradygames'. Might try 'doublejump' if you want to trade in some of those. (Thanks eugaet)

I locked in some hilariously overvalued trade for some weird rare game/accessory/etc that I can pick up for cheap cheap cheap. They didn't accept it. What should I do? (updated 3/9/11)
The truth is that AFS can reject things for any reason they see fit. While some people have managed to get silly things like a $200 credit for some cheerleading game (or for a PS2 - just ask io!), it's sooooooo YMMV that often it's not worth the effort. EXPECT REJECTION ON THINGS THAT ARE CLEARLY MISVALUED. That said, as long as you're willing to risk it, go for it!

What's all this item condition nonsense? And how can I get screwed over by it? (updated 6/9/11)
We're still kinda sussing out the details surrounding the new item condition portion of Amazon Trade-Ins, but it looks like there's a couple things to consider:
Good Condition eligibility (games):
- The video game, original manufacturer packaging and all original elements are included, but shows wear from normal use
- Game still plays perfectly
- Disc may have light scratches and other elements may have minor damage
- Item may have been personalized (marked or identified)

Acceptable eligibility (games):
- Game still plays perfectly
- Item may have been personalized (marked or identified)
- Item may be missing or have irreparable damage to one or all of the following: case, manual, artwork, bundled accessories, UPC

Note that a game will almost certainly not be accepted if it meets any of these conditions:
- Game does not play perfectly
- Disc is cracked
- Marked Not for Resale (or is otherwise marked not for sale)

Consoles/accessories have some slightly different criteria, but the idea is the same.

Did it seriously just ask me if I wanted my game / other item returned if they refuse to give me credit for it? (updated 6/9/11)
Yes, that just happened.

Unless you're purposefully sending them things you deem to be trash, please remember to choose the option that has them return your item to you during the checkout phase.

Who is AFS? (updated 9/14/13)
Amazon Fulfillment Services (previously known as NorAm). Dunno if they changed names, were bought up by Amazon, or what. Not too interested anyhow.

Why does my package jump back and forth between states? (updated 9/14/13)
Look at a map of the involved cities and it'll make sense. Something to do with UPS hubs and proximity to the state border/cities.

Post away!

 
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Thanks for the replies guys, I took the risk and cancelled it. No issues whatsoever, no need to hassle CS or wait. Got my promotional credit back pretty much immediately.

 
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When preordering one of the games on the $10 bonus list -- when you go to checkout, does the $10 come off as a "promotion" or is it just added into your gift card balance? I traded in a game, it was accepted and says eligible for the promotion in the trade-in history, but I can't tell if the $10 was applied or not since I had an outstanding gift card balance to begin with.

EDIT - It's not taking the added $10 off yet and I've tried several titles in the pre-order list. Ugh. Another promo not working? Guess I'll wait a few days, see if the $10 credit pops up and then send a message to a CSR if it's not.

 
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So I have my Pokemon White DS game on ebay for 9.99 bid (no bids yet but it looks like it goes for upwards of 18$ w/o the case/manual)

Amazon accepts just Cartridges correct? (Acceptable i believe? - which is 10$ for Pokemon White)

Think it would be wise to sell it to Amazon for 10$ and then get the 10$ towards a game...hmmmmm

 
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Gedemer said:
So I have my Pokemon White DS game on ebay for 9.99 bid (no bids yet but it looks like it goes for upwards of 18$ w/o the case/manual)

Amazon accepts just Cartridges correct? (Acceptable i believe? - which is 10$ for Pokemon White)

Think it would be wise to sell it to Amazon for 10$ and then get the 10$ towards a game...hmmmmm
Click to expand...
If your initial plan was to put those funds towards one of those preorders anyway, I would.
 
phantomfriar2002 said:
When preordering one of the games on the $10 bonus list -- when you go to checkout, does the $10 come off as a "promotion" or is it just added into your gift card balance? I traded in a game, it was accepted and says eligible for the promotion in the trade-in history, but I can't tell if the $10 was applied or not since I had an outstanding gift card balance to begin with.

EDIT - It's not taking the added $10 off yet and I've tried several titles in the pre-order list. Ugh. Another promo not working? Guess I'll wait a few days, see if the $10 credit pops up and then send a message to a CSR if it's not.
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Did they process your trade yet? You don't get the coupon until then, otherwise I would contact them.

Gedemer said:
So I have my Pokemon White DS game on ebay for 9.99 bid (no bids yet but it looks like it goes for upwards of 18$ w/o the case/manual)

Amazon accepts just Cartridges correct? (Acceptable i believe? - which is 10$ for Pokemon White)

Think it would be wise to sell it to Amazon for 10$ and then get the 10$ towards a game...hmmmmm
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Yes but they will only qualify for acceptable condition since anything above requires the packaging.

 
ritchardf said:
so what is the deal with need for speed most wanted on wii u? 40.XX on trade in, that is crazy.
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They've had some random spikes on recent games lately. Lock it in if you're even possibly interested, could go like when Injustice PS3 spiked like that and then dropped to 25 cents (and stayed there since) within an hour.

 
amusedtoe said:
phantomfriar2002 said:
When preordering one of the games on the $10 bonus list -- when you go to checkout, does the $10 come off as a "promotion" or is it just added into your gift card balance? I traded in a game, it was accepted and says eligible for the promotion in the trade-in history, but I can't tell if the $10 was applied or not since I had an outstanding gift card balance to begin with.

EDIT - It's not taking the added $10 off yet and I've tried several titles in the pre-order list. Ugh. Another promo not working? Guess I'll wait a few days, see if the $10 credit pops up and then send a message to a CSR if it's not.
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Did they process your trade yet? You don't get the coupon until then, otherwise I would contact them.
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They did process it, and it wasn't showing up, but is now. Took 24 hours for it to process once the trade was accepted.

 
I couldn't find it but anyone have a list of the games that are eligible to preorder?

ETA: Never mind, found it

 
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Gedemer said:
Hmm

Got DeadSpace3 for 11$ during the Target "glitch"

Havent really played much.

To trade for 19$ (plux 10$ on a game) or no.
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do it. that game screams mediocrity. If there was ever a "true" cash-in example, Dead Space 3 is it. It's all the same gameplay, without ANY of the creative elements from the first, or especially, the second. Play it and flip it.

 
taylort3 said:
Gedemer said:
Hmm

Got DeadSpace3 for 11$ during the Target "glitch"

Havent really played much.

To trade for 19$ (plux 10$ on a game) or no.
Click to expand...
do it. that game screams mediocrity. If there was ever a "true" cash-in example, Dead Space 3 is it. It's all the same gameplay, without ANY of the creative elements from the first, or especially, the second. Play it and flip it.
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Think ill lock that in. How long do I have to send it in? 2 weeks?
 
taylort3 said:
Gedemer said:
Hmm

Got DeadSpace3 for 11$ during the Target "glitch"

Havent really played much.

To trade for 19$ (plux 10$ on a game) or no.
Click to expand...
do it. that game screams mediocrity. If there was ever a "true" cash-in example, Dead Space 3 is it. It's all the same gameplay, without ANY of the creative elements from the first, or especially, the second. Play it and flip it.
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Mmmmm... I still have my release copy I got for $20. I would have to open it and beat it to justify it to myself, and with a backlog my size I am not emotionally ready for that kind of commitment right now.

 
Gedemer said:
do it. that game screams mediocrity. If there was ever a "true" cash-in example, Dead Space 3 is it. It's all the same gameplay, without ANY of the creative elements from the first, or especially, the second. Play it and flip it.
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Don't forget all the pay to win DLC!

Gedemer said:
Think ill lock that in. How long do I have to send it in? 2 weeks?
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It's supposed to be mailed within 7 days of submission. Now if you print the label within that time period they likely won't deny you if it's sent within two weeks but no guarantees. Sadly the PS3 version is only going for $17 but still locked it in so I can decide.

 
amusedtoe said:
Gedemer said:
do it. that game screams mediocrity. If there was ever a "true" cash-in example, Dead Space 3 is it. It's all the same gameplay, without ANY of the creative elements from the first, or especially, the second. Play it and flip it.
Click to expand...
Don't forget all the pay to win DLC!

Gedemer said:
Think ill lock that in. How long do I have to send it in? 2 weeks?
Click to expand...
It's supposed to be mailed within 7 days of submission. Now if you print the label within that time period they likely won't deny you if it's sent within two weeks but no guarantees. Sadly the PS3 version is only going for $17 but still locked it in so I can decide.
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Guess I have alot of work to do...Only on chapter 7

Edit: Nvm I can't for the life of me "get into" this game...at least without a co op partner. Guess Ill just make a couple bucks out of the deal

 
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Vigilante said:
If anyone's still looking for a game to trade in for the promo, Amazon is giving $16.25 for the :ps3: version of Assassin's Creed III, which is currently $18.99 used at Gamestop. If you have the birthday coupon and PUR, you could turn that into a bit of profit; just make sure you don't pick up the "Gamestop Edition" (evident on the front cover), lest you risk rejection.
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Is there anyway to possibly cancel one item of your trade in? I want to try and finish ACIII before I have to ship it but it "needs to be sent out by 6/30/2013; so on Saturday"

I also can't cancel the whole order because Dead Space 3 was going for 19$ and it dropped to 10$ today.
 
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Mother of %*# FINALLY I LUCK OUT! Lock this in fast because it will NOT last long, Lord of the Ring's War in the North: CE (360) currently has a TiV of $42.41... I happened to have one still sitting around new from when I picked up 3 in the excitement (Got rid of one at cost, opened the other) The ONLY issue you will have is finding a box the right size, these puppies are looong. "9.2 x 3.2 x 27.8"

 
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I've tried using the $10 preorder credit and it doesn't work on some of the "qualified" games pictured....the $10 promo shows up when I'm trying to order WATCH DOGS, for example, but doesn't work on COD GHOSTS or BATTLEFIELD 4, even though they show up on the promo page.

Weird.

 
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phantomfriar2002 said:
I've tried using the $10 preorder credit and it doesn't work on some of the "qualified" games pictured....the $10 promo shows up when I'm trying to order WATCH DOGS, for example, but doesn't work on COD GHOSTS or BATTLEFIELD 4, even though they show up on the promo


Weird.
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They weren't on my promo page...hmm guess ill have to check again

Edit: oh snap they are. Now to decide which one: COD Ghosts (only Xbox?), Killzone, Second Son.
 
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Ribbercage said:
Finally found the list of games and rules

https://www.amazon.com/gp/feature.html/?ie=UTF8&docId=1001227191
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Thank you. I was feeling stupid for being unable to find it. Now, the question is, do I pre-order COD Ghosts or Arkham Origins.

Assuming I will be playing Ghosts for as long as I do other CoD games, I should probably hold off until I decide what next gen system I want so I wont have to re-buy the game. So, Origins it is!

See you later Gears Judgment!

 
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Brash_Attack said:
Thank you. I was feeling stupid for being unable to find it. Now, the question is, do I pre-order COD Ghosts or Arkham Origins.

Assuming I will be playing Ghosts for as long as I do other CoD games, I should probably hold off until I decide what next gen system I want so I wont have to re-buy the game. So, Origins it is!

See you later Gears Judgment!
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LMK if the $10 shows up if you try just ordering COD GHOSTS (go to the last screen before completing the order). Like I said, the $10 didn't work on COD GHOSTS for me. No idea why. It shows up on that qualifying list page, but it's not taken off at checkout. When I tried WATCH DOGS, it DID show up.

Baffling

 
phantomfriar2002 said:
LMK if the $10 shows up if you try just ordering COD GHOSTS (go to the last screen before completing the order). Like I said, the $10 didn't work on COD GHOSTS for me. No idea why. It shows up on that qualifying list page, but it's not taken off at checkout. When I tried WATCH DOGS, it DID show up.

Baffling
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I'm going to wait for my trade in to be accepted and then I'll test it out. Since it's on the list of qualifying games, I'm sure a quick call to customer service will settle everything.

 
phantomfriar2002 said:
LMK if the $10 shows up if you try just ordering COD GHOSTS (go to the last screen before completing the order). Like I said, the $10 didn't work on COD GHOSTS for me. No idea why. It shows up on that qualifying list page, but it's not taken off at checkout. When I tried WATCH DOGS, it DID show up.

Baffling
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Are you preordering for Xbox or ps4
 
I was ordering the Xbox 1 version, which shows up on that page

I just chatted with customer service and they fixed it so all the games on the page now have the $10 credit. Apparently it wasn't just me -- some of the games on the list weren't getting it applied (BATTLEFIELD 4 for the Xb1 also wasn't working either)

 
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I pre ordered Infamous Second Son just now and it comes to $59.99. The $10 credit isn't being applied. Am I supposed to do something to use it?
 
Miami_13 said:
I pre ordered Infamous Second Son just now and it comes to $59.99. The $10 credit isn't being applied. Am I supposed to do something to use it?
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Was gonna preorder that buy realized its not coming out till Q1 2014. I need at least 1 game for launch. Guess ill stick with KZ
 
The $10 credit on preorders won't show up until after you mail in your game and it's accepted, right?

Amazon has made this whole process a little bit confusing..

 
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parkerlewis said:
The $10 credit on preorders won't show up until after you mail in your game and it's accepted, right?

Amazon has made this whole process a little bit confusing..
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Yes though it seems to take at least 24 hours afterwards to show up.

Miami_13 said:
My trade in was just accepted not long ago and I'm doing this on my iPhone so maybe that's why. Although I did the process on the full site not the mobile site.
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You're not using one-click are you? I remember something in the terms about that not working with it.

 
Vigilante said:
If anyone's still looking for a game to trade in for the promo, Amazon is giving $16.25 for the :ps3: version of Assassin's Creed III, which is currently $18.99 used at Gamestop. If you have the birthday coupon and PUR, you could turn that into a bit of profit; just make sure you don't pick up the "Gamestop Edition" (evident on the front cover), lest you risk rejection.
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Thanks for the tip. Even though it had dropped to $15.04 yesterday afternoon I still went ahead and did this since I was driving by a GS then anyway. With the birthday coupon it came out to $13.xx so that works for me. Now I just need to figure out what to purchase with the $10 credit... Since it has to be a "must have" title (can't cancel at release and reuse the $10 if it turns out bad) I'm hesitant to use it on the next gen stuff like Knack. I could go safe with Pikmin 3 (and cancel my GS preorder for it). Yeah, I might just do that since Amazon has it for a few bucks less also. It would be nice if they would add the new Mario 3D or even Smash Bros (they have other longer-term stuff like Destiny so why not?).

Gedemer said:
Is there anyway to possibly cancel one item of your trade in? I want to try and finish ACIII before I have to ship it but it "needs to be sent out by 6/30/2013; so on Saturday"

I also can't cancel the whole order because Dead Space 3 was going for 19$ and it dropped to 10$ today.
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You can just cancel the trade-in and resubmit it at any time and as long as the promo is still active (through June 30th) it will reapply to your new trade-in. I've swapped mine around 3 or 4 times now. But I'm not sure if the value on AC III will hold for too long - of course check it first before cancelling! But you can refresh it right now at the $15.04 price to give yourself until next Monday to ship.

Edit - whoops, I just quickly scanned your post and didn't see the second part. No, you can't cancel just part of it. But I will let you in on a little secret - you can mail it a couple of days late and will most likely be fine. This is especially true if you live closer to them (as opposed to the West coast, say). But I'm about as far as you can get via UPS (delivery is usually 8 days) and I've sent stuff late with no problem. The general rule is 25 days for delivery from date of lock-in.

Miami_13 said:
My ACIII GameStop edition got accepted today.
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Hah - when I was picking this up yesterday I noticed they also had Walmart editions. I picked a nice regular copy off the shelf but the problem with common games is that they then pull a different one out of the drawer to give you. They gave me the GS version so I asked them to change it for the regular. The guy probably thought that was strange, though to be honest, if I had intended on keeping it I wouldn't want the Gamestop or Walmart logos emblazoned across the front anyway.

 
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I pre-ordered Killzone 4 moments after locking in my trade. Incorrect?

My trade was processed today but no credit applied to the order.

So I canceled the order, placed a new order for Killzone--which received my trade-in credit but not the bonus $10.

I guess I need to hang tight for the ten bucks, eh?

 
Here's the sequence of events:

1. You lock trade of $10 in value or greater

2. Send your trade

3. Several days later they will receive it, process it, and you will be notified that you were credited the amount of the trade

4. That same day or maybe a day or two later a magical $10 promotional credit (different than regular credit) will appear in your account.  It can be checked here: http://www.amazon.com/gp/feature.html/?docId=1000811661#gc (hit 'Check your balance' - it'll be in the Video Games column)

5. Once the promo balance is present, preorder the game from the select list.  You will find the equivalent of a $10 'coupon' applied to your order from the promo balance reducing the game's initial cost.

 
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I'm trying in 2 of the same game (Borderlands 2, already got the PC version). Will I get 2 separate $10 bonuses? The games are brand new, I never played them. Does that matter if it is still wrapped? Also, when I ship it, do I have to put it in a box or just drop off the label with it?

 
Yigytugd said:
I'm trying in 2 of the same game (Borderlands 2, already got the PC version). Will I get 2 separate $10 bonuses? The games are brand new, I never played them. Does that matter if it is still wrapped? Also, when I ship it, do I have to put it in a box or just drop off the label with it?
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Only one $10 bonus per customer I believe

 
Kolgar said:
I guess I need to hang tight for the ten bucks, eh?
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Yeah, they aren't going to give you the bonus until the game checks out and gets credited.

Yigytugd said:
I'm trying in 2 of the same game (Borderlands 2, already got the PC version). Will I get 2 separate $10 bonuses? The games are brand new, I never played them. Does that matter if it is still wrapped? Also, when I ship it, do I have to put it in a box or just drop off the label with it?
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One bonus per person. Yes, you can send them in sealed. And I don't even get your third question. Do you mean you expect UPS to package it for you? They will, but they will charge you a ton for that You need to package it yourself, print the label and tape it securely to the box. Don't ask UPS to do any of that. Treat it like you were going to mail it yourself to a friend (so make sure the packaging is secure enough to protect the games). Then, you can just drop it off at the UPS store (it is a good idea to ask for a receipt to show that you mailed it in case there is an issue at the other end).

 
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