Amazon Trade-In FAQ 5.0

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handsomepete

handsomepete

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Welcome to the Official CAG Amazon.com Trade-In Thread

THIS IS NOT A FLIPPING THREAD. USEFUL CREDIT TRANSFER OPPORTUNITIES WELCOME, BUT KEEP THE PROFIT MARGIN TALK / SNEAKY OR LYING SHENANIGANS OUT

Hey trade-in pals! SENDING THINGS IN DISC / CARTRIDGE ONLY / GENERIC CASE NO MANUAL / ANYTHING BUT COMPLETE COULD RESULT IN REJECTION. THERE ARE NO EXCEPTIONS TO THIS. YOU MIGHT GET ACCEPTED, YOU MIGHT NOT. NO ONE KNOWS. IF YOU CUT OUT A UPC OR DO ANYTHING TO TRICK THE FINE(?) FOLKS AT AFS EXPECT IT TO BE OPENED AND REJECTED. THERE ARE NO HARD AND FAST RULES. IF IT IS ACCEPTED, IT WILL ALMOST CERTAINLY ONLY BE CONSIDERED "ACCEPTABLE." RISK YOUR TIME AND EFFORT AT YOUR PERIL!

I'm getting an acceptance rate of about one per day; it makes me think some supervisor is standing around with a glass of absinthe next to a couple of dumptruck loads of games...while the one responsible for the glitch is made to scan each item and recite its TIV with tears in their eyes. - Indigo_Streetlight
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Amazon.com Trade-in Home Page

------- FAQ BELOW - LEAVE ME ALONE PLEASE -------
Useful links:

-- BlueLobstah

-- CheapAssGamer

THANKS TO DISILLUSION386 and GI60 FOR POSTING AND MAINTAINING THE PREVIOUS AMAZON TRADE-IN FAQ THREADS

This thread’s primary purpose is to discuss Amazon.com’s video game trade-in program. Conspiracy theories about AFS smashing games before sending them back / stealing children / sneezing and touching public door handles / etc welcome, but try to avoid going nutso. PLEASE READ THE TRADE-IN DEAL DETAILS AND FAQ BEFORE ASKING ANY QUESTIONS.
Trade-In Procedure

1. SELECT ITEMS: Search for items to trade in. Your trade-in items must meet the product eligibility criteria.
2. SHIP GAMES FREE: Print a shipping label and packing slip, package your games, and ship them
3. GET A GIFT CARD: An Amazon.com Gift Card will be deposited into your account upon receipt of games

Shipping Instructions

1. Print this entire page. (Packing slip and shipping label once you have submitted a trade)
2. Cut out the shipping label and the packing slip.
3. Make sure your items are in good working condition and include the case and cover art.
4. Securely pack the items in a box or envelope and include the packing slip in the package.
5. Attach the shipping label squarely onto the outside of the package and add your return address.
6. Take it to your nearest UPS Store and mail it by (one week from submission of trade)
7. Or you can ship to:
note to self: look up new address
Trade-In Product Eligibility

Trade-in items must match the exact version displayed in the Amazon Trade-In Store, not be damaged, include original packaging (e.g. the manual, cover art, and case), and be postmarked no later than 7 days after submission. You will receive an e-mail confirmation and an Amazon.com Gift Card will be deposited into your account within 2 business days of item receipt and verification by the merchant. Items not accepted by the merchant will be returned to you approximately 14 days after receipt.
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GENERAL FAQ (Updated 12/26/2012)
Can I post a question on this thread?
Only if you can't find the answer from below. And please let me know if it needs to be added to FAQ.

Can I edit this FAQ? (updated 6/7/11)
You bet!

Since when did Amazon start doing trades?
The program began in 2009 and is handled by a third party merchant, previously known as NorAm International. Now known as AFS (Amazon Fulfillment Services).

What kind of shipping does Amazon provide us?
Free UPS ground ---- USPS is no longer available for free. There is now also an option to provide your own shipping.

Do I have to provide my own box or envelope?
Yes.

Do all my games in the same trade-in submission have to be shipped in the same box? (updated 3/9/11)
Not necessarily - people have sent in multiple boxes for the same trade-in submission successfully. It's even possible to send half at one time and the other half at the end of the valid shipping period. However, it's probably best to always ship everything at once.

Can I put separate trades in to a single box? (updated 6/7/11)
Sure, and they'll likely be accepted just fine. However, it isn't recommended since you would only have proof that you sent one of the trades (whichever mailing label you used). So it can be pretty risky.

Can I send in sealed games?
Yes. They won't reject games that still have the original shrink wrap.

Can I add Delivery Confirmation and Insurance to my shipment?
UPS Ground already provides you with tracking information, and I imagine you could get some sort of insurance added at a UPS store or location if you were so inclined.

I don't trust UPS ground. Can I pay for postage myself? What's the address?
Yes. You're more than welcome to do so. Just use the address on the amazon provided shipping label and make sure to get some sort of tracking.

When do I have to send my games once I have submitted my trade order?
You have 1 week (7 days) to send your games. There have been reports of submitting trades up to 15 - 20 days late, but that is definitely ymmv and not in the written rules. Send on time for the best chance at success!

Crap, I have one day to go before my shipment deadline, but the website states that my deadline has already passed. How do I print out a shipping label and packing slip? (Updated 9/9/13)
Load up any existing order (if you don't have any, check your browser's history or just submit a new one to use the link), and substitute the transaction ID for the trade-in order you need at the end of the URL.

Some step by step directions:
1. Go to your trade-in page on Amazon and find the Trade-In ID of the transaction:

Trade-In Placed:

August 24, 2013

  • Total Amount Submitted: $35.00
  • Amount Paid: $0.00
2. Copy the entire Trade-In ID (i.e. TRN-1234567-1234567) to your clipboard by highlighting it and hitting Ctrl+C or right click -> copy with your mouse

3. Paste the Trade-In ID to the end of this link:
https://www.amazon.com/gp/tradein/multicondition-your-account/print-label/ref=trdrt_ya_yaprnt?ie=UTF8&orderID=

So it should look like this:

https://www.amazon.com/gp/tradein/multicondition-your-account/print-label/ref=trdrt_ya_yaprnt?ie=UTF8&orderID=TRN-1234567-1234567

The Print Shipping Label screen for that trade should now come up.

How long does the whole trade-in process usually take?
From the time you send in your games, it may take up to 14 business days for the package to arrive. Most people usually receive their credit (Amazon GiftCard) in 3 to 5 business days, however.

How long does the "processing" status usually take? (Updated 10/11/12)
Usually a day or two with little delay at all. It may take multiple days or even weeks if it's an usual item/hardware.

My games were received on Friday (based on Delivery Confirmation), will I have to wait until Monday to receive credit?
People have received credit on a Saturday.

I do not have the manual, cover art, or original case for a game I want to trade in. Will they accept it? (updated 6/9/11)
While the details specifically state that original packaging is necessary, people have reported in the past that their trades were accepted despite missing some of these. This is extremely YMMV, however since some were also rejected by missing manual or cover art. On the other hand, older gen games; such as SNES, N64, and GB cartridges, normally get accepted without the original box and manual, but still YMMV.

It should be noted that with the new condition requirements (see later in the FAQ), you may be able to send an item in missing some or all of the required items (manual / cover art / case) and still have it accepted in "Acceptable" condition.

I do not have the manual, accessories, original box, original included game, etc for a console or accessory I want to trade in. Will they accept it? (updated 3/9/11)
The current wisdom is "probably not" - it's pretty YMMV but AFS seems stricter than they should be on this. Your chances seem to be better for them accepting a console or accessory without the box / manual / etc if it's older generation or rare. You're more than welcome to give it a shot though if you're feeling lucky - just pack it well and include as much as you can! Don't expect greater than 'acceptable' condition though.

My game is really beat up, what are the chances they’ll accept it?
This is YMMV. Some people have reported in the past that they sent in games in bad shape that were still accepted. Your best bet is still to trade in games in mint condition. Minor scratches are expected as these are used games.

My game came with DLC codes and I used them. Will my game be accepted? (Updated 12/28/11)
It is expected that included DLC codes have already been redeemed, so you should be fine. It is a kindness however if you have no use for it to not redeem it and let the next lucky soul who buys it from awd or wherever have a crack at it. Up to you!

My cover art (PLATINUM HITS) differs from the pic on amazon, will my trade be accepted?
It all depends on the UPC so just turn your game around, type in the UPC into the amazon search box. If the game comes up, then it's accepted regardless of cover art. Click on that result to submit your trade.

I have a game from a limited edition bundle, will they accept it?
If the game’s cover art has a UPC barcode, they will most likely accept it. If your game's cover states "Not for Resale" and does not have a UPC barcode, the game will most likely get rejected. Some people have had their games accepted in the past, but this is very YMMV.

The UPC barcode is not intact on my game's cover art, will that be accepted? (updated 3/9/11)
This is YMMV, but probably not. The UPC is all powerful within the walls of AFS..

I sent in my games, all of which were in pristine condition with the original packaging, but they said that one game is damaged and is now being returned.
Always pack your games well. Put a lot of newspaper around your games in the box to secure them and to prevent any damages from haphazard box cutting. People in the past have requested their entire trade-in order if it’s obvious the damage wasn’t their fault, and Amazon ended up accepting the rejected game. This is YMMV as well.

Can I trade in multiple copies of the same game?
Yes. Once you click “Trade in” for a particular game, you may change the quantities. Once you submit, you can no longer change quantities on that trade-in batch.

How many multiple copies of the same game can I trade-in (updated 1/11/11)?
Maximum of 2 copies within 3 a month period.

I locked in X copies of a game but I now only have Y available to send. Can I just send in Y without being penalized? (updated 3/9/11)
Yes, you can always just send in a portion of your trade-in order and they'll just credit you for whatever they receive. However, the quantities you submitted for will stay locked in that instance (I think) so if you, for example, submitted for 2 copies and only sent 1, you may not be able to trade any more copies of that game for 3 months (see previous question).

Will the Trade-in of the Day TIV stay for 24 hours?
It's been reported that there is a limit (maximum # of copies) that will get the promoted TIV so lock yours.

So if I find a good flip, I can just send 2 copies of that game and not worry about Amazon accusing me of stolen merchandise?
Technically yes, but do keep in mind that other CAGs might want to participate in the current deal, and trading in a large number of the same game will definitely lower the TIV of said game. Let’s be nice to other people. This is probably moot for most folks now with the per account / address trade-in limit.

Wow, these TIVs suck (updated 3/9/11)!
Really? Hrm. While that may be true, they're often better than other comparable places. Your options of what to do with your used games are greater now than they've ever been, so feel free to shop your trades around or just sell them off on glyde/ebay/whatever. Also, not a question.

What the fuck? The TIV of a game I just bought for this deal tanked! What do I do?
The TIVs on Amazon fluctuate depending on the number of trades that are submitted, and we really can’t do anything about it. The best course of action for trading in games is to lock in your trade if you already have the games or are absolutely sure that you can obtain them. You can always cancel the trade submission if you end up not finding the games.
LOCK = SUBMIT YOUR TRADE, Don't just put it in the cart.

Can I edit a submitted trade?
Nope - once upon a time you could modify trade in quantities of submitted trades, but that ability has been removed.

Can I use my credit on items that are not video game-related?
Yes. This is the other perk for trading in games at Amazon since you're not limited to just video games.

Can I use my credit on items sold by third-party merchants on Amazon?
According to the fine print of the Amazon gift card use, some merchants are excluded. Your best bet is to try it on the checkout page of your order.

Strategy guides? I can trade in game/strategy guides? Whaaaaa?
Go to the Textbook Buyback section (http://www.amazon.com/Textbooks-Trad...ode=2205237011[/URL]). You can either search on the title of a strategy guide you have to see if they'll accept it, or search for guides. The two best search strings to start with are 'prima guides' and 'bradygames'. Might try 'doublejump' if you want to trade in some of those. (Thanks eugaet)

I locked in some hilariously overvalued trade for some weird rare game/accessory/etc that I can pick up for cheap cheap cheap. They didn't accept it. What should I do? (updated 3/9/11)
The truth is that AFS can reject things for any reason they see fit. While some people have managed to get silly things like a $200 credit for some cheerleading game (or for a PS2 - just ask io!), it's sooooooo YMMV that often it's not worth the effort. EXPECT REJECTION ON THINGS THAT ARE CLEARLY MISVALUED. That said, as long as you're willing to risk it, go for it!

What's all this item condition nonsense? And how can I get screwed over by it? (updated 6/9/11)
We're still kinda sussing out the details surrounding the new item condition portion of Amazon Trade-Ins, but it looks like there's a couple things to consider:
Good Condition eligibility (games):
- The video game, original manufacturer packaging and all original elements are included, but shows wear from normal use
- Game still plays perfectly
- Disc may have light scratches and other elements may have minor damage
- Item may have been personalized (marked or identified)

Acceptable eligibility (games):
- Game still plays perfectly
- Item may have been personalized (marked or identified)
- Item may be missing or have irreparable damage to one or all of the following: case, manual, artwork, bundled accessories, UPC

Note that a game will almost certainly not be accepted if it meets any of these conditions:
- Game does not play perfectly
- Disc is cracked
- Marked Not for Resale (or is otherwise marked not for sale)

Consoles/accessories have some slightly different criteria, but the idea is the same.

Did it seriously just ask me if I wanted my game / other item returned if they refuse to give me credit for it? (updated 6/9/11)
Yes, that just happened.

Unless you're purposefully sending them things you deem to be trash, please remember to choose the option that has them return your item to you during the checkout phase.

Who is AFS? (updated 9/14/13)
Amazon Fulfillment Services (previously known as NorAm). Dunno if they changed names, were bought up by Amazon, or what. Not too interested anyhow.

Why does my package jump back and forth between states? (updated 9/14/13)
Look at a map of the involved cities and it'll make sense. Something to do with UPS hubs and proximity to the state border/cities.

Post away!

 
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pacino408 said:
Not sure if this is a glitch but Injustice: Gods Among Us for the xbox 360 is $33.84 TIV. I locked in mine since I picked up the CE from the gamestop sale.
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Not a glitch, that one went up like the PS3 version but that's about where it stopped. The difference was that the PS3 version went about $10 higher, got flooded with trades and crashed to a $0.25 in about 5 minutes.

 
EldritchOnRye said:
Not a glitch, that one went up like the PS3 version but that's about where it stopped. The difference was that the PS3 version went about $10 higher, got flooded with trades and crashed to a $0.25 in about 5 minutes.
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Nice I did not know that the PS3 did the same. My game has no bar code on the back of it but no huge Not for Resale anywhere on the box so I sent it in as good but to go ahead and mark me down if they don't want to accept it. Hopefully it works so I can get 43 off batman and another 10 back.

 
EldritchOnRye said:
Because as it's been answered on almost every page it's only supposed to apply to the select games found here: https://www.amazon.com/gp/feature.html/?tag=kotakuamzn-20&ascsubtag=[type|link[postId|513139430[authorId|5856732741879800112&docId=1001227191

Interestingly the credit is already available in my account when they just processed my trade earlier this afternoon, maybe they finally smoothed out some of the kinks.
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they havent smoothed out the kinks for me, my trade in was accepted, but the promo never got applied to my order of infamous. contacted CS, they said its showing on my account but wasnt applied to my order, forwarding to marketing department and if nothing happens within a week he said he would manually apply it.

 
Are people using multiple Amazon accounts for multiple trade-ins under this promotion? I submitted a trade last week and just submitted another but didn't realize the promotion is a once-per-customer trade. I'm just wondering if I create my own account (right now I use my wife's) if I'll still get the promotion even though we live at the same address. 

 
metallicoholic said:
Are people using multiple Amazon accounts for multiple trade-ins under this promotion? I submitted a trade last week and just submitted another but didn't realize the promotion is a once-per-customer trade. I'm just wondering if I create my own account (right now I use my wife's) if I'll still get the promotion even though we live at the same address.
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It's one per customer, not one per household, so you should be good. Just don't abuse it because I heard about multiple accounts all got banned this way. They were linked by address, phone number, CC number etc.

 
What yall think.

Killzone or Second Son or Ghosts (PS4 obviously)

Prefer a launch day game

 
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Grabbed a Batman Wii U from Blockbusters and locked in at 16.60 plus the $10 promo. Probably gonna use on Watch Dogs or Batman Origins. Glad to see more Amazon trade in promos.

 
You dont get your 10$ credit until your trade-in is accepted at the warehouse.

I spoke with someone last night and they said whenever it gets there (since I sent mine out yesterday) the credit will still be added to my account and then I can preorder even though the promotion will technically be over

 
Gedemer said:
You dont get your 10$ credit until your trade-in is accepted at the warehouse.

I spoke with someone last night and they said whenever it gets there (since I sent mine out yesterday) the credit will still be added to my account and then I can preorder even though the promotion will technically be over
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Yep, the terms state that today is the last day to submit the trade and as long as it doesn't get rejected or you don't send it on time there's no reason you wouldn't get it if it showed on your "order".

 
Whats the latest Amazon will allow a trade in?  I have a trade for Far Cry 3 that I havent sent out yet and its a few days past the shipping deadline.  Since the TIV on it tanked should I just not even bother?

 
GamerDude316 said:
Whats the latest Amazon will allow a trade in? I have a trade for Far Cry 3 that I havent sent out yet and its a few days past the shipping deadline. Since the TIV on it tanked should I just not even bother?
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I think the quote expires after 21 days but don't quote me on that. I know people have reported success sending it in up to that point as long as they had printed the shipping label by the 7th day. Worst case scenario they send it back to you, if they accept it you'll get the the quoted value.

Here's what their website says on one that was supposed to be shipped yesterday but I didn't make it to the UPS store in time. So it's all about having the shipping label in hand since you can't print it once that point passes.

Seven days have passed since you submitted your trade-in.
If you have not mailed your package, please cancel your original trade-in list (and re-submit a new trade-in list if you wish).

If you have already mailed your package, you don't have to do anything else - you will receive a gift card in your account two business days after items are received and verified.
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You can get around that though - submit another trade (for anything - doesn't matter as you aren't going to send it).  Then when you go to print that one, just substitute your original order ID in the URL and you should be able to print the original order.  This used to work for many years, in any case, though I haven't had to do it myself in a while.

 
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It used to be that with some trickery modifying the url, you could get the system to load the shipping label you didn't print in time. I don't know if that is still the case, though. I'm sure there are instructions somewhere if you are so inclined.

edit: oops, io beat me to it.

 
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io said:
You can get around that though - submit another trade (for anything - doesn't matter as you aren't going to send it). Then when you go to print that one, just substitute your original order ID in the URL and you should be able to print the original order. This used to work for many years, in any case, though I haven't had to do it myself in a while.
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Just confirmed that this still works. So the URL will look something like this:

https://www.amazon.com /gp/tradein/multicondition-your-account/print-label/ref=trdrt_ya_yaprnt?ie=UTF8&orderID

Just change those XXXXXXXs to the trade-in ID listed next to the late trade on this page: https://www.amazon.com/gp/tradein/your-account/ref=ya_tradein_acct_mgr

The trade-in ID starts with TRN-, so the end of the url would look like orderID=TRN-1234567-8901234.

Hope that helps.

 
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GamerDude316 said:
Whats the latest Amazon will allow a trade in? I have a trade for Far Cry 3 that I havent sent out yet and its a few days past the shipping deadline. Since the TIV on it tanked should I just not even bother?
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The trade-in has to be received and processed by the 25th day from when you originally submitted the trade, or it will automatically cancel out. If you're a few days late mailing an item in, you should still be okay (I've mailed items in significantly later than that and the trades went through just fine). Just send it in as soon as possible...

GamerDude316 said:
I didnt print the shipping label though, that's why I'm worried.
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Along with the trick provided above, if you still have your trade-in confirmation e-mail that Amazon sent you when you originally submitted your trade, the link to print out your label in that e-mail will still be active and will take you directly to the label you need to print out. That's an easier way to access it if/when neccessary...

 
...or you can just "print" the label to a .pdf file at the time you submit your trade. This function is built in to Chrome. If using a different browser, you can use one of the many free apps out there such as PrimoPDF.

 
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klimb22 said:
...or you can just "print" the label to a .pdf file at the time you submit your trade. This function is built in to Chrome. If using a different browser, you can use one of the many free apps out there such as PrimoPDF.
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Yeah, it's a great feature. I've started doing that with all these sorts of things just in case so I have a copy on my PC if there's some dispute.

 
I traded in my Madden 13 abotu a week ago and got an email from them saying it wasn't the correct condition.

I chekced it today and it said because the manual was "bent". What a crock, it was in perfect condition when i sent it in. Shame since hte price dropped to 6.xx instead of 16.xx

 
Bummer, my God of War saga was rejected due to it being the wrong edition? Anyone encountered something like this before? Also I'm sure its in good condition. So now I'm screwed of the 10 bucks promo as well. Anyway i can talk to a rep and hopefully get something?

 
Getting about $113 from my trade in's! Already got a $5 credit on my inFamous: Second Son pre-order (so $55 right now) and going to put the rest in so I can pay it off now. Whatever is left over will go towards my PS4 pre-order.

My plan is to spend under $150 and get a game and the PS4. So far I've only spent $7. Getting $113 credit from Amazon with the games I got for cheap and traded in (Thank you CAG, SlickDeals and eBay!). Using multiple BestBuy pre-order $20 bonus for the controller so I'm getting 3 games and a controller for $60.

Going to get in on this weeks BB ad for B2G$50 gift card. Already have $25 in credit from BB so my controller is paid for. I'll have $15 credit left over (maybe more since I should be getting another $5 credit soon) so I'll put that on maybe Killzone.

All in all, getting the next gen consoles on the cheap. Nice to do all this stuff now instead of saving up 3 months before launch.

 
handsomepete said:
Trinity Universe :ps3: - 35.28
http://www.amazon.com/gp/product/B002DPUJCE/?tag=scurker-20

If you can find it at Gamestop it's 26.99 used / 29.99 new (and of course birthday coupon)

Lord of the Rings: Conquest :360: - 26.14
http://www.amazon.com/gp/product/B001AZFSDS/?tag=scurker-20

Gears of War Epic Edition :360: - 32.81
http://www.amazon.com/gp/product/B003O6EEEK/?tag=scurker-20
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Yea thanks for the Trinity Universe trade-in. I'm sitting in so much power up points that I will print out 2 $10 steal of the week coupons and combine it with the 20% to get 2 copies for about $11 each.

Here is another credit mover with the 20% b-day coupon(more profit if you have points to get the $10 off used steal of the week coupon from Gamestop).

Metro Last Light Limited Edition sells for $39.99 used at Gamestop and trades for $36.00 for 360 and $36.84 for PS3. You could get them for about $26 per copy if you combine a $10 off and 20% off.

JUST MAKE SURE IT'S THE VERSION WITH THE LIMITED EDITION BANNER ON THE COVER.
 
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A couple weirdos popped up this morning if you have em at home and can't be bothered to sell:

Stubbs the Zombie :xbox: - 21.60

http://www.amazon.com/gp/product/B000BC1UZ6/?tag=scurker-20

Capcom Classics Collection Vol 2 :xbox: - 22.61

http://www.amazon.com/gp/product/B000GLQEZS/?tag=scurker-20

Monster Jam Path of Destruction :360: - 29.89

http://www.amazon.com/gp/product/B003VKLA96/?tag=scurker-20

Dragon Ball Raging Blast :360: - 22.38

http://www.amazon.com/gp/product/B002DY9KJ8/?tag=scurker-20

Destroy All Humans Path of the Furon :360: - 20.76

http://www.amazon.com/gp/product/B0013RDX7Q/?tag=scurker-20

Lord of the Rings Conquest :ps3: - 17.41

http://www.amazon.com/gp/product/B001AZFSDI/?tag=scurker-20

Naruto Broken Bond :360: - 17.73

http://www.amazon.com/gp/product/B001FEO72M/?tag=scurker-20

 
Here's another:

Popcap Vol 2 :360: - currently at about $16 TIV, used 9.99 at GS (currently orderable online, but ymmv on getting things complete)

http://www.amazon.com/gp/product/B001EQPDOM/?tag=scurker-20

http://www.gamestop.com/xbox-360/games/popcap-arcade-hits-volume-2/72955

Also if you're hanging on to a copy of Rock Band 3 :ps3: it's up to 42.04 which I think is an all time high (I just barely sold one for this outright on Ebay before fees and whatnot, so it's really a very fair tiv for a sought after (albeit buggy) game):

http://www.amazon.com/gp/product/B003RS8I92/?tag=scurker-20

 
klimb22 said:
Dont' forget the B'day coupon. PickUp@Store items are held for 2 days.
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My experience is that they are held until the end of the second calendar day. (Hold it any time on a Monday, they will start putting it back on the floor Tuesday night before closing.) The stores claim they get some kind of notification, but each time I've missed out on a hold, it's been less than the 48 hours they claim it will be held. I have no idea why they are so aggressive about putting the games back (or selling to someone else), considering all the effort they make in trying to prevent you from holding more than one game at a time.

 
Kojubat said:
My experience is that they are held until the end of the second calendar day. (Hold it any time on a Monday, they will start putting it back on the floor Tuesday night before closing.) The stores claim they get some kind of notification, but each time I've missed out on a hold, it's been less than the 48 hours they claim it will be held. I have no idea why they are so aggressive about putting the games back (or selling to someone else), considering all the effort they make in trying to prevent you from holding more than one game at a time.
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Yeah, a little annoying that it's not going to let me hold a second copy at a different store. At least there's three other stores near the first one that say they have it. Was planning to go tomorrow afternoon so it shouldn't be a big deal. Thanks for reminding me about the birthday coupon too.

 
Kojubat said:
My experience is that they are held until the end of the second calendar day. (Hold it any time on a Monday, they will start putting it back on the floor Tuesday night before closing.) The stores claim they get some kind of notification, but each time I've missed out on a hold, it's been less than the 48 hours they claim it will be held. I have no idea why they are so aggressive about putting the games back (or selling to someone else), considering all the effort they make in trying to prevent you from holding more than one game at a time.
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Actually, if you've ever looked at the "Hold" sheet you will see that it says "...hold until end of the day X/X/XX..." and it's actually the 3rd day. Example: if you put it on hold on today, Tuesday 7/9/13, the sheet will say "...hold until end of the day 7/11/13..." which is Thursday.

...but the game will pop back up on GS.com exactly 48 hours after they send you the "Your item is ready for pick up" email.

EldritchOnRye said:
Yeah, a little annoying that it's not going to let me hold a second copy at a different store. At least there's three other stores near the first one that say they have it. Was planning to go tomorrow afternoon so it shouldn't be a big deal. Thanks for reminding me about the birthday coupon too.
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Why not? Have you reached your 3 hold limit? This limit includes any holds placed in the previous 48 that have not been picked up. Or if you picked up and the cashier forgot to scan the hold sheet.

 
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klimb22 said:
Actually, if you've ever looked at the "Hold" sheet you will see that it says "...hold until end of the day X/X/XX..." and it's actually the 3rd day. Example: if you put it on hold on today, Tuesday 7/9/13, the sheet will say "...hold until end of the day 7/11/13..." which is Thursday.

...but the game will pop back up on GS.com exactly 48 hours after they send you the "Your item is ready for pick up" email.

Why not? Have you reached your 3 hold limit? This limit includes any holds placed in the previous 48 that have not been picked up. Or if you picked up and the cashier forgot to scan the hold sheet.
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Nope, only previously held one game ever so at most that would be two. It just errors out even when I change stores or put in a different email/phone number. Tried a different browser and computer and same results.

 
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EldritchOnRye said:
Nope, only previously held one game ever so at most that would be two. It just errors out even when I change stores or put in a different email/phone number. Tried a different browser and computer and same results.
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Are you getting the "We're sorry, we are unable to process your order at this time. Please try again later." error or the continuous "circle" after you hit submit? The latter happens when you've reached your limit. The former is something new I've been seeing. I just use the iPhone app when that happens.

Back on topic: :360: Little League World Series 2010 is up to $25.50

 
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klimb22 said:
Are you getting the "We're sorry, we are unable to process your order at this time. Please try again later." error or the continuous "circle" after you hit submit? The latter happens when you've reached your limit. The former is something new I've been seeing. I just use the iPhone app when that happens.

Back on topic: :360: Little League World Series 2010 is up to $25.50
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The first one. Yes it is, with that birthday coupon that's going to be about $30 profit on two copies.

 
klimb22 said:
Actually, if you've ever looked at the "Hold" sheet you will see that it says "...hold until end of the day X/X/XX..." and it's actually the 3rd day. Example: if you put it on hold on today, Tuesday 7/9/13, the sheet will say "...hold until end of the day 7/11/13..." which is Thursday.

...but the game will pop back up on GS.com exactly 48 hours after they send you the "Your item is ready for pick up" email.
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I don't doubt the paperwork says something helpful. I'm just pointing out my personal experience is that I have never had anything last into a third calendar day, even when less than 48 hours, and I always get a "sucks to be you, should have gotten here faster" attitude about it - albeit some say it politely and claim the "system" told them to put it back out.

It's annoying, yes, but something I've come to live with (similar to opened product classified as "new"). Just wanted to point out that EldritchOnRye shouldn't wait too long.

 
Kojubat said:
I don't doubt the paperwork says something helpful. I'm just pointing out my personal experience is that I have never had anything last into a third calendar day, even when less than 48 hours, and I always get a "sucks to be you, should have gotten here faster" attitude about it - albeit some say it politely and claim the "system" told them to put it back out.

It's annoying, yes, but something I've come to live with (similar to opened product classified as "new"). Just wanted to point out that EldritchOnRye shouldn't wait too long.
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That happened to me a few times in the past. They used to use the "...up to two days" wording in the pick up email against me. Now when I put a hold on items I call and get them to circle the date and put their name (preferably a manager) next to it. Since then, the two times my games weren't there (I call ahead), their DM was notified and I was rewarded nicely.

 
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