Amazon Trade-In FAQ 5.0

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handsomepete

handsomepete

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Welcome to the Official CAG Amazon.com Trade-In Thread

THIS IS NOT A FLIPPING THREAD. USEFUL CREDIT TRANSFER OPPORTUNITIES WELCOME, BUT KEEP THE PROFIT MARGIN TALK / SNEAKY OR LYING SHENANIGANS OUT

Hey trade-in pals! SENDING THINGS IN DISC / CARTRIDGE ONLY / GENERIC CASE NO MANUAL / ANYTHING BUT COMPLETE COULD RESULT IN REJECTION. THERE ARE NO EXCEPTIONS TO THIS. YOU MIGHT GET ACCEPTED, YOU MIGHT NOT. NO ONE KNOWS. IF YOU CUT OUT A UPC OR DO ANYTHING TO TRICK THE FINE(?) FOLKS AT AFS EXPECT IT TO BE OPENED AND REJECTED. THERE ARE NO HARD AND FAST RULES. IF IT IS ACCEPTED, IT WILL ALMOST CERTAINLY ONLY BE CONSIDERED "ACCEPTABLE." RISK YOUR TIME AND EFFORT AT YOUR PERIL!

I'm getting an acceptance rate of about one per day; it makes me think some supervisor is standing around with a glass of absinthe next to a couple of dumptruck loads of games...while the one responsible for the glitch is made to scan each item and recite its TIV with tears in their eyes. - Indigo_Streetlight
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Amazon.com Trade-in Home Page

------- FAQ BELOW - LEAVE ME ALONE PLEASE -------
Useful links:

-- BlueLobstah

-- CheapAssGamer

THANKS TO DISILLUSION386 and GI60 FOR POSTING AND MAINTAINING THE PREVIOUS AMAZON TRADE-IN FAQ THREADS

This thread’s primary purpose is to discuss Amazon.com’s video game trade-in program. Conspiracy theories about AFS smashing games before sending them back / stealing children / sneezing and touching public door handles / etc welcome, but try to avoid going nutso. PLEASE READ THE TRADE-IN DEAL DETAILS AND FAQ BEFORE ASKING ANY QUESTIONS.
Trade-In Procedure

1. SELECT ITEMS: Search for items to trade in. Your trade-in items must meet the product eligibility criteria.
2. SHIP GAMES FREE: Print a shipping label and packing slip, package your games, and ship them
3. GET A GIFT CARD: An Amazon.com Gift Card will be deposited into your account upon receipt of games

Shipping Instructions

1. Print this entire page. (Packing slip and shipping label once you have submitted a trade)
2. Cut out the shipping label and the packing slip.
3. Make sure your items are in good working condition and include the case and cover art.
4. Securely pack the items in a box or envelope and include the packing slip in the package.
5. Attach the shipping label squarely onto the outside of the package and add your return address.
6. Take it to your nearest UPS Store and mail it by (one week from submission of trade)
7. Or you can ship to:
note to self: look up new address
Trade-In Product Eligibility

Trade-in items must match the exact version displayed in the Amazon Trade-In Store, not be damaged, include original packaging (e.g. the manual, cover art, and case), and be postmarked no later than 7 days after submission. You will receive an e-mail confirmation and an Amazon.com Gift Card will be deposited into your account within 2 business days of item receipt and verification by the merchant. Items not accepted by the merchant will be returned to you approximately 14 days after receipt.
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GENERAL FAQ (Updated 12/26/2012)
Can I post a question on this thread?
Only if you can't find the answer from below. And please let me know if it needs to be added to FAQ.

Can I edit this FAQ? (updated 6/7/11)
You bet!

Since when did Amazon start doing trades?
The program began in 2009 and is handled by a third party merchant, previously known as NorAm International. Now known as AFS (Amazon Fulfillment Services).

What kind of shipping does Amazon provide us?
Free UPS ground ---- USPS is no longer available for free. There is now also an option to provide your own shipping.

Do I have to provide my own box or envelope?
Yes.

Do all my games in the same trade-in submission have to be shipped in the same box? (updated 3/9/11)
Not necessarily - people have sent in multiple boxes for the same trade-in submission successfully. It's even possible to send half at one time and the other half at the end of the valid shipping period. However, it's probably best to always ship everything at once.

Can I put separate trades in to a single box? (updated 6/7/11)
Sure, and they'll likely be accepted just fine. However, it isn't recommended since you would only have proof that you sent one of the trades (whichever mailing label you used). So it can be pretty risky.

Can I send in sealed games?
Yes. They won't reject games that still have the original shrink wrap.

Can I add Delivery Confirmation and Insurance to my shipment?
UPS Ground already provides you with tracking information, and I imagine you could get some sort of insurance added at a UPS store or location if you were so inclined.

I don't trust UPS ground. Can I pay for postage myself? What's the address?
Yes. You're more than welcome to do so. Just use the address on the amazon provided shipping label and make sure to get some sort of tracking.

When do I have to send my games once I have submitted my trade order?
You have 1 week (7 days) to send your games. There have been reports of submitting trades up to 15 - 20 days late, but that is definitely ymmv and not in the written rules. Send on time for the best chance at success!

Crap, I have one day to go before my shipment deadline, but the website states that my deadline has already passed. How do I print out a shipping label and packing slip? (Updated 9/9/13)
Load up any existing order (if you don't have any, check your browser's history or just submit a new one to use the link), and substitute the transaction ID for the trade-in order you need at the end of the URL.

Some step by step directions:
1. Go to your trade-in page on Amazon and find the Trade-In ID of the transaction:

Trade-In Placed:

August 24, 2013

  • Total Amount Submitted: $35.00
  • Amount Paid: $0.00
2. Copy the entire Trade-In ID (i.e. TRN-1234567-1234567) to your clipboard by highlighting it and hitting Ctrl+C or right click -> copy with your mouse

3. Paste the Trade-In ID to the end of this link:
https://www.amazon.com/gp/tradein/multicondition-your-account/print-label/ref=trdrt_ya_yaprnt?ie=UTF8&orderID=

So it should look like this:

https://www.amazon.com/gp/tradein/multicondition-your-account/print-label/ref=trdrt_ya_yaprnt?ie=UTF8&orderID=TRN-1234567-1234567

The Print Shipping Label screen for that trade should now come up.

How long does the whole trade-in process usually take?
From the time you send in your games, it may take up to 14 business days for the package to arrive. Most people usually receive their credit (Amazon GiftCard) in 3 to 5 business days, however.

How long does the "processing" status usually take? (Updated 10/11/12)
Usually a day or two with little delay at all. It may take multiple days or even weeks if it's an usual item/hardware.

My games were received on Friday (based on Delivery Confirmation), will I have to wait until Monday to receive credit?
People have received credit on a Saturday.

I do not have the manual, cover art, or original case for a game I want to trade in. Will they accept it? (updated 6/9/11)
While the details specifically state that original packaging is necessary, people have reported in the past that their trades were accepted despite missing some of these. This is extremely YMMV, however since some were also rejected by missing manual or cover art. On the other hand, older gen games; such as SNES, N64, and GB cartridges, normally get accepted without the original box and manual, but still YMMV.

It should be noted that with the new condition requirements (see later in the FAQ), you may be able to send an item in missing some or all of the required items (manual / cover art / case) and still have it accepted in "Acceptable" condition.

I do not have the manual, accessories, original box, original included game, etc for a console or accessory I want to trade in. Will they accept it? (updated 3/9/11)
The current wisdom is "probably not" - it's pretty YMMV but AFS seems stricter than they should be on this. Your chances seem to be better for them accepting a console or accessory without the box / manual / etc if it's older generation or rare. You're more than welcome to give it a shot though if you're feeling lucky - just pack it well and include as much as you can! Don't expect greater than 'acceptable' condition though.

My game is really beat up, what are the chances they’ll accept it?
This is YMMV. Some people have reported in the past that they sent in games in bad shape that were still accepted. Your best bet is still to trade in games in mint condition. Minor scratches are expected as these are used games.

My game came with DLC codes and I used them. Will my game be accepted? (Updated 12/28/11)
It is expected that included DLC codes have already been redeemed, so you should be fine. It is a kindness however if you have no use for it to not redeem it and let the next lucky soul who buys it from awd or wherever have a crack at it. Up to you!

My cover art (PLATINUM HITS) differs from the pic on amazon, will my trade be accepted?
It all depends on the UPC so just turn your game around, type in the UPC into the amazon search box. If the game comes up, then it's accepted regardless of cover art. Click on that result to submit your trade.

I have a game from a limited edition bundle, will they accept it?
If the game’s cover art has a UPC barcode, they will most likely accept it. If your game's cover states "Not for Resale" and does not have a UPC barcode, the game will most likely get rejected. Some people have had their games accepted in the past, but this is very YMMV.

The UPC barcode is not intact on my game's cover art, will that be accepted? (updated 3/9/11)
This is YMMV, but probably not. The UPC is all powerful within the walls of AFS..

I sent in my games, all of which were in pristine condition with the original packaging, but they said that one game is damaged and is now being returned.
Always pack your games well. Put a lot of newspaper around your games in the box to secure them and to prevent any damages from haphazard box cutting. People in the past have requested their entire trade-in order if it’s obvious the damage wasn’t their fault, and Amazon ended up accepting the rejected game. This is YMMV as well.

Can I trade in multiple copies of the same game?
Yes. Once you click “Trade in” for a particular game, you may change the quantities. Once you submit, you can no longer change quantities on that trade-in batch.

How many multiple copies of the same game can I trade-in (updated 1/11/11)?
Maximum of 2 copies within 3 a month period.

I locked in X copies of a game but I now only have Y available to send. Can I just send in Y without being penalized? (updated 3/9/11)
Yes, you can always just send in a portion of your trade-in order and they'll just credit you for whatever they receive. However, the quantities you submitted for will stay locked in that instance (I think) so if you, for example, submitted for 2 copies and only sent 1, you may not be able to trade any more copies of that game for 3 months (see previous question).

Will the Trade-in of the Day TIV stay for 24 hours?
It's been reported that there is a limit (maximum # of copies) that will get the promoted TIV so lock yours.

So if I find a good flip, I can just send 2 copies of that game and not worry about Amazon accusing me of stolen merchandise?
Technically yes, but do keep in mind that other CAGs might want to participate in the current deal, and trading in a large number of the same game will definitely lower the TIV of said game. Let’s be nice to other people. This is probably moot for most folks now with the per account / address trade-in limit.

Wow, these TIVs suck (updated 3/9/11)!
Really? Hrm. While that may be true, they're often better than other comparable places. Your options of what to do with your used games are greater now than they've ever been, so feel free to shop your trades around or just sell them off on glyde/ebay/whatever. Also, not a question.

What the fuck? The TIV of a game I just bought for this deal tanked! What do I do?
The TIVs on Amazon fluctuate depending on the number of trades that are submitted, and we really can’t do anything about it. The best course of action for trading in games is to lock in your trade if you already have the games or are absolutely sure that you can obtain them. You can always cancel the trade submission if you end up not finding the games.
LOCK = SUBMIT YOUR TRADE, Don't just put it in the cart.

Can I edit a submitted trade?
Nope - once upon a time you could modify trade in quantities of submitted trades, but that ability has been removed.

Can I use my credit on items that are not video game-related?
Yes. This is the other perk for trading in games at Amazon since you're not limited to just video games.

Can I use my credit on items sold by third-party merchants on Amazon?
According to the fine print of the Amazon gift card use, some merchants are excluded. Your best bet is to try it on the checkout page of your order.

Strategy guides? I can trade in game/strategy guides? Whaaaaa?
Go to the Textbook Buyback section (http://www.amazon.com/Textbooks-Trad...ode=2205237011[/URL]). You can either search on the title of a strategy guide you have to see if they'll accept it, or search for guides. The two best search strings to start with are 'prima guides' and 'bradygames'. Might try 'doublejump' if you want to trade in some of those. (Thanks eugaet)

I locked in some hilariously overvalued trade for some weird rare game/accessory/etc that I can pick up for cheap cheap cheap. They didn't accept it. What should I do? (updated 3/9/11)
The truth is that AFS can reject things for any reason they see fit. While some people have managed to get silly things like a $200 credit for some cheerleading game (or for a PS2 - just ask io!), it's sooooooo YMMV that often it's not worth the effort. EXPECT REJECTION ON THINGS THAT ARE CLEARLY MISVALUED. That said, as long as you're willing to risk it, go for it!

What's all this item condition nonsense? And how can I get screwed over by it? (updated 6/9/11)
We're still kinda sussing out the details surrounding the new item condition portion of Amazon Trade-Ins, but it looks like there's a couple things to consider:
Good Condition eligibility (games):
- The video game, original manufacturer packaging and all original elements are included, but shows wear from normal use
- Game still plays perfectly
- Disc may have light scratches and other elements may have minor damage
- Item may have been personalized (marked or identified)

Acceptable eligibility (games):
- Game still plays perfectly
- Item may have been personalized (marked or identified)
- Item may be missing or have irreparable damage to one or all of the following: case, manual, artwork, bundled accessories, UPC

Note that a game will almost certainly not be accepted if it meets any of these conditions:
- Game does not play perfectly
- Disc is cracked
- Marked Not for Resale (or is otherwise marked not for sale)

Consoles/accessories have some slightly different criteria, but the idea is the same.

Did it seriously just ask me if I wanted my game / other item returned if they refuse to give me credit for it? (updated 6/9/11)
Yes, that just happened.

Unless you're purposefully sending them things you deem to be trash, please remember to choose the option that has them return your item to you during the checkout phase.

Who is AFS? (updated 9/14/13)
Amazon Fulfillment Services (previously known as NorAm). Dunno if they changed names, were bought up by Amazon, or what. Not too interested anyhow.

Why does my package jump back and forth between states? (updated 9/14/13)
Look at a map of the involved cities and it'll make sense. Something to do with UPS hubs and proximity to the state border/cities.

Post away!

 
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Donut2922 said:
When you get rejected for a trade a return tracking number is provided below the original tracking info.
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Not in this case. Has said "Returned items in trade in TRN-5020902-1922724 are being processed. A tracking confirmation number is currently unavailable, please check again later." since they rejected it. Last time they gave me a tracking number that was two years old and never updated even after getting the item back.

 
Just so everyone knows, the DS4 deal is technically dead, I had to go through some hoops to get my $30 promo credit today since it didn't apply.

I sent in Last of Us last week and it arrived Monday, cleared today, pretty fast, and full credit with no manual, no problem. I'll take a $30 DS4 any day of the week, now just waiting on my RB3 to clear.

 
vtswordfish said:
I sent in Last of Us last week and it arrived Monday, cleared today, pretty fast, and full credit with no manual, no problem. I'll take a $30 DS4 any day of the week, now just waiting on my RB3 to clear.
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I sent 3 games last week and it got there Monday as well, but all of mine are still processing. Hopefully they accept before the weekend so I can get a DS4 before launch day.

 
They'll probably clear pretty fast, maybe mine cleared more quickly since it was just the single game? I dont know. The rep wanted to escalate my case to their promotions department, but I told her that I wanted an extra controller by launch day so then she had me sent to a supervisor, eventually it all got sorted and they just gave me the credit, but they said the promotion is supposed to be 'dead' so you may have to fight through CS to get your credit.

 
vtswordfish said:
They'll probably clear pretty fast, maybe mine cleared more quickly since it was just the single game? I dont know. The rep wanted to escalate my case to their promotions department, but I told her that I wanted an extra controller by launch day so then she had me sent to a supervisor, eventually it all got sorted and they just gave me the credit, but they said the promotion is supposed to be 'dead' so you may have to fight through CS to get your credit.
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IS getting the credit after trade has been accepted the issue or actually using it after the tradein has been accepted the issue?

I traded in something over 30 and got the promo to show up on the my trade history. Can I still use the promo? Last I recall. It was end of Nov or Dec the credit was available for use in the terms.

 
nixmahn said:
IS getting the credit after trade has been accepted the issue or actually using it after the tradein has been accepted the issue?

I traded in something over 30 and got the promo to show up on the my trade history. Can I still use the promo? Last I recall. It was end of Nov or Dec the credit was available for use in the terms.
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It's getting the credit. You have until Dec 31 to use the promo credit

 
Zazoo said:
So I could trade this in as acceptable and get $99 for it. It clearly states that acceptable can be missing box manuals controllers & bundle games.

Now I wonder if they would really accept it without the game etc. I have an extra one sitting around so I'm tempted to give it a shot
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That was my plan in taking a chance on the only Gamecube a GS has around here. Got an Indigo controller and a black console. >.<

 
EldritchOnRye said:
That was my plan in taking a chance on the only Gamecube a GS has around here. Got an Indigo controller and a black console. >.<
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Well I thought I had one, turns out I have 2 extra silver & 2 extra black gamecubes. Maybe I'll send in a black one just for giggles =D

 
Well my code lyokos got rejected last seek on the 29th. They said it was being returned and sent me a tracking number. I checked it a couple days ago and it is a reused tracking #. Shows something about June 2012.
 
FYI, my Rock Band 3 bundle got accepted as like new after five business days processing. Also, I put the game inside the keyboard box.

Off topic: What happened to the forum's theme? I was turned from white to black and never be able to change it back through the "change theme" button as the bottom.

 
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Wow! That acceptable price on the Gamecubes! I could easily find a complete one on eBay for $30 - $40 and not include Wind Waker. Might actually try this.

 
Sorry if this has been asked already but can I select the option to get paid immediately for the Xbox One trade up promo or do I have to wait for it to be accepted first and then paid.
 
Gamepolice said:
Sorry if this has been asked already but can I select the option to get paid immediately for the Xbox One trade up promo or do I have to wait for it to be accepted first and then paid.
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Just be patient and pick the "wait to be accepted first" option; the getting-paid-immediately option will give you nothing but trouble (99% of CAGs who've tried it have regretted doing so later).

 
You have to wait for it to get accepted. I'm probably going to send mine out the Friday before...wait there's an option to get paid early? Since when?

 
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Wow, I have a gaming store locally called Game Xchange that sells Gamecube systems for $19.99, including one controller. They had over 30 systems the other day.

 
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Vigilante said:
Just be patient and pick the "wait to be accepted first" option; the getting-paid-immediately option will give you nothing but trouble (99% of CAGs who've tried it have regretted doing so later).
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It's like ordering from Digital River: you think you'll be the exception but just don't do it.


Rowdy1854 said:
Wow, I having a gaming store locally called Game Xchange that sells Gamecube systems for $19.99, including one controller. They had over 30 systems the other day.
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Buy two purple ones for me as well and I'll forward you the trade slips. ;)

 
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Rowdy1854 said:
Wow, I having a gaming store locally called Game Xchange that sells Gamecube systems for $19.99, including one controller. They had over 30 systems the other day.
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The nostalgia. OMG

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So, my Animal Crossing Blue DS bundle still isn't even processing after a week and a half after being delivered. Just going to contact CS and see what they can do tomorrow. It's been a month since I locked that trade in and it just says "In Transit" even though tracking shows delivery.

 
Going to stock up on my trade in's and prepare for Black Friday. Instead of buying games at other stores, I'm going to buy from Amazon (in store is actually easier imo). Amazon should price match everything good like they did last year. Just going to have to have a strong connection since I'm going to still be out at BestBuy waiting to get that $500 55in HDTV.

I'm going to get another Rock Band 3 Keyboard Bundle ($20 Keyboard from Gamestop, $26 used Rock Band 3 and / or Amazon credit) and 2 Indigo Gamecube's complete from eBay for $30 - $50. Total after trade in for all 3 should be $290~. I just hope the TIV's don't drop on either of them anytime soon. Also hope it's accepted w/o Wind Waker. I'll be good and trade in complete with cords and controller even though you could (as far as I know?) send it with just the console.

Just saw that I can get Rock Band 3 for $20 on Amazon. I have $56 credit that was given to me since my trade in for 2 Capcom Triple Packs were rejected and never returned to me. Been 3 weeks and there is no tracking number either. I paid $22 for the triple packs so I save a lot using this Amazon credit. 

My plan, is to get at least $500 Amazon credit and only spend $100 - $200. I just finished paying off my PS4 (thanks to Amazon trade in's and BestBuy / Gamestop) and only spent $182 (will be $435 Amazon Credit total after the first Rock Band 3 Bundle I sent in gets reviewed). Any other credit will go towards Black Friday. Yep, should be a great BF this year!

I know a long read but I like posting good trade in deals and how we can get them. Love reading others too. Yep, I get a deal boner whenever I score something great.

 
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Liquid Metal said:
Don't assume you'll get those gamecubes accepted. You might have to eat that cash.
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Not assuming, but based on their trade in policy for trade in's, you could trade in just the console and get the credit. I for one will trade in a complete console though just to be sure. It won't include Wind Waker but that shouldn't matter.

 
Yigytugd said:
Not assuming, but based on their trade in policy for trade in's, you could trade in just the console and get the credit. I for one will trade in a complete console though just to be sure. It won't include Wind Waker but that shouldn't matter.
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well i guess it doesn't matter since you won't be trading in a game anyway, but the game that should be included in this bundle isn't wind waker but the NFR zelda collectors edition. personally, i'll be trading in console, cords, controller, and the game disc only and hope for acceptable!

 
NiiNJA said:
well i guess it doesn't matter since you won't be trading in a game anyway, but the game that should be included in this bundle isn't wind waker but the NFR zelda collectors edition. personally, i'll be trading in console, cords, controller, and the game disc only and hope for acceptable!
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Oh my bad, yes Zelda. But listed below you see that you could literally turn in just the console and it will still be accepted as long as the system still works. I wouldn't feel right trading it in without at least having all the cords. A missing controller and game shouldn't be that much of a big deal and should make it easier to get accepted vs. having nothing but the console.

Acceptable standards

  • Item is fairly worn from consistent use
  • Item remains in working condition
  • The signs of wear can include scratches or minor damage
  • Handheld console has a working display (may have some dead spots or light scratches)
  • Item may have been personalized (marked, engraved, or identified)
  • "The item may be missing or have irreparable damage to one or all of the following: original packaging, controller(s), bundled game(s), cables, user manual"
 
Well some people got the blue ds accepted with no animal crossing.

I sent in the game lol but I got it for free anyways because B1G1free

 
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Missing one game is a little different. I mean good luck of course. I just doubt it will work.
 
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vtswordfish said:
They'll probably clear pretty fast, maybe mine cleared more quickly since it was just the single game? I dont know. The rep wanted to escalate my case to their promotions department, but I told her that I wanted an extra controller by launch day so then she had me sent to a supervisor, eventually it all got sorted and they just gave me the credit, but they said the promotion is supposed to be 'dead' so you may have to fight through CS to get your credit.
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Thankfully my trade-ins got accepted this morning after processing since Monday, and interestingly I had no problems with applying the promotion for the DS4. Wonder what the problem was with yours? Anyways it should arrive Monday, can't wait!

 
A few of the games I sent for trade in were rejected and were supposedly returned to me but I hadn't received them after 4 days, and the tracking info was wrong. I contacted Amazon CS and the rep said that he thinks they lost them in transit and gave me a $40 GC to compensate me for it. It was about $25 worth of games lost.

 
sandman8288 said:
A few of the games I sent for trade in were rejected and were supposedly returned to me but I hadn't received them after 4 days, and the tracking info was wrong. I contacted Amazon CS and the rep said that he thinks they lost them in transit and gave me a $40 GC to compensate me for it. It was about $25 worth of games lost.
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Shit.. You're lucky, haha

They'll probably take longer than 4 days though.

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If anyone is still trying to trade in the anniversary edition of Madden 25 for the One Up Your Game promotion, Amazon seems to have finally fixed it so that it does qualify as it should. I pestered them on Facebook and they told me to try it again, and it worked - the promotion applied correctly.

 
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Well, I looked for my purple GC and I cant find them. I have a boxed one, but I dont want to get rid of it. I should have a couple around here somewhere. I did find 16 N64s though. If they have a high trade in, I have enough for everyone!

 
Damn you Amazon. Instead of giving my promo credit to use on anything on Amazon, the CSR gave me credit that can only be used on games... not consoles. Not too bad of a deal since I can buy a CE or LE and resell to make up my money but still.

I had the option to get a gift card but choose to get promo credit instead. Rather not contact them again to take away the promo credit in exchange for a gift card.

 
Yigytugd said:
Damn you Amazon. Instead of giving my promo credit to use on anything on Amazon, the CSR gave me credit that can only be used on games... not consoles. Not too bad of a deal since I can buy a CE or LE and resell to make up my money but still.

I had the option to get a gift card but choose to get promo credit instead. Rather not contact them again to take away the promo credit in exchange for a gift card.
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I got a promo credit too after 6 weeks of not getting back my games. I have a question. Does the promo credit have to be used in full on one transaction to get the full value? Or can I use it repeatedly till its gone?

 
Whenever I've gotten a promo credit, it can be used multiple times.

Say it was a $20 credit and I bought a $16.83 game, I'd be able to use the $3.17 later.

 
Stellar Inertia said:
Mine is $30 and I usually don't buy anything for that much at once surprisingly. Im afraid to spend $10 and lose the other $20.
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It is "$30 in promo credit" not "a $30 promo credit" as in, think of it as $30 in invisible gift card credit, It will apply automatically and before any giftcards or anything. It can be used among plenty of different orders, so no, you won't buy something for $10 and than LOSE the other $20.

 
Never use the "Pay me now" option, guys. I got one of my trades accepted but they took a long time processing it so they had it expired and all I got was a confirmation e-mail that says that it was accepted. I was glad and I looked into it and it says that I was charged for it.

I got someone on Chat but she was an idiot and she only wasted my time and she also lied to me.

 
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