Amazon Trade-In FAQ 6.0

DealSeeker2U

DealSeeker2U

Banned
Welcome to the Official CAG Amazon.com Trade-In Thread

THIS IS NOT A FLIPPING THREAD. USEFUL CREDIT TRANSFER OPPORTUNITIES WELCOME, BUT KEEP THE PROFIT MARGIN TALK / SNEAKY OR LYING SHENANIGANS OUT

Hey trade-in pals! SENDING THINGS IN DISC / CARTRIDGE ONLY / GENERIC CASE NO MANUAL / ANYTHING BUT COMPLETE COULD RESULT IN REJECTION. THERE ARE NO EXCEPTIONS TO THIS. YOU MIGHT GET ACCEPTED, YOU MIGHT NOT. NO ONE KNOWS. IF YOU CUT OUT A UPC OR DO ANYTHING TO TRICK THE FINE(?) FOLKS AT AFS EXPECT IT TO BE OPENED AND REJECTED. THERE ARE NO HARD AND FAST RULES. IF IT IS ACCEPTED, IT WILL ALMOST CERTAINLY ONLY BE CONSIDERED "ACCEPTABLE." RISK YOUR TIME AND EFFORT AT YOUR PERIL!

Where do I trade in video games on Amazon?

On the Amazon Video Game Trade-In Store or on all (desktop) video games product detail pages. Customers can find the trade-in feature right below the price and above the platform selection on all desktop video games product detail pages while shopping for new video games.

-- FAQ

-- BlueLobstah

-- CheapAssGamer

THANKS TO HANDSOMEPETE, DISILLUSION386 and GI60 FOR POSTING AND MAINTAINING THE PREVIOUS AMAZON TRADE-IN FAQ THREADS

This thread’s primary purpose is to discuss Amazon.com’s video game trade-in program. Conspiracy theories about AFS smashing games before sending them back / stealing children / sneezing and touching public door handles / etc welcome, but try to avoid going nutso. PLEASE READ THE TRADE-IN DEAL DETAILS AND FAQ BEFORE ASKING ANY QUESTIONS.

Trade-In Procedure

1. SELECT ITEMS: Search for items to trade in. Your trade-in items must meet the product eligibility criteria.
2. SHIP GAMES FREE: Print a shipping label and packing slip, package your games, and ship them
3. GET A GIFT CARD: An Amazon.com Gift Card will be deposited into your account upon receipt of games

Shipping Instructions

1. Print this entire page. (Packing slip and shipping label once you have submitted a trade)
2. Cut out the shipping label and the packing slip.
3. Make sure your items are in good working condition and include the case and cover art.
4. Securely pack the items in a box or envelope and include the packing slip in the package.
5. Attach the shipping label squarely onto the outside of the package and add your return address.
6. Take it to your nearest UPS Store and mail it by (one week from submission of trade)
7. Or you can ship to:
note to self: look up new address
Trade-In Product Eligibility

Trade-in items must match the exact version displayed in the Amazon Trade-In Store, not be damaged, include original packaging (e.g. the manual, cover art, and case), and be postmarked no later than 7 days after submission. You will receive an e-mail confirmation and an Amazon.com Gift Card will be deposited into your account within 2 business days of item receipt and verification by the merchant. Items not accepted by the merchant will be returned to you approximately 14 days after receipt.
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GENERAL FAQ (Updated 1/18/2015)
Can I post a question on this thread?
Only if you can't find the answer from below. And please let me know if it needs to be added to FAQ.

Can I edit this FAQ? (updated 6/7/11)
You bet!

Since when did Amazon start doing trades?
The program began in 2009 and is handled by a third party merchant, previously known as NorAm International. Now known as AFS (Amazon Fulfillment Services).

What are Amazon's T&Cs for trade-ins?

Trade-In Program Terms & Conditions


 
  • Your participation in the trade-in program (the "Program") is subject to the terms and conditions stated below, Amazon.com's Conditions of Use and Privacy Notice, and all rules and policies for the Program included on Amazon.com, including those stated in Frequently Asked Questions and Help pages (collectively, "Program Terms").
  • Items you submit for trade-in using the Program must be shipped only from the United States or APO/FPO, and you must have a physical address or P.O. Box located in the United States or APO/FPO. Products shipped from outside the United States or APO/FPO may not be accepted or returned.
  • Items you submit for trade-in using the Program are subject to acceptance by us, and may be purchased by us or a third-party merchant participating in the Program.
  • Items we accept will be purchased from you and you will be paid for the items with an Amazon.com Gift Card(s) issued for the value of your trade-in. Amazon.com Gift Cards are subject to the Amazon.com Gift Card Terms & Conditions. The Amazon.com Gift Card(s) will be deposited directly into your Amazon.com account. You will not be entitled to any other payment for items you submit for trade-in using the Program.
  • You represent and warrant that you have the legal right to sell all items you submit for trade-in using the Program, that the items are not counterfeit or stolen, and that your submission of them complies fully with the Program Terms. We may use a stolen goods database to determine if submitted items were ever reported stolen.
  • The items you submit must meet the Product Condition Criteria, as determined by us in our sole discretion, or such items will be rejected. Rejected items will be subject to the Rejected Items terms and conditions below.
  • Prior to choosing a condition for your item, you must review the condition description presented to you during the trade-in submission process, inspect your item thoroughly and ensure that it meets the condition criteria you specify. We will inspect your item against the same condition criteria.
  • We cannot confirm the trade-in value (TIV) of an item until We receive your trade-in. Despite our best efforts, a small number of the items in our catalog may display an inaccurate TIV. If the correct TIV of an item is lower than the stated TIV, we may, at our discretion, either contact you for instructions on whether you wish to submit the trade-in at the correct TIV or cancel your trade-in and notify you of such cancellation. If your trade-in is cancelled due to an incorrect TIV, we will return the item to you at no additional cost. You will not receive any payment for the returned item.
  • We reserve the right to cancel any trade-in in our sole discretion, including without limitation if certain quantity limits are reached. If we cancel a trade-in that you have already shipped, we will return the item to you at no additional cost. You will not receive any payment for a canceled trade-in.
  • We may terminate your participation in the Program at any time in our sole discretion, including without limitation if you submit items for trade-in that do not meet the condition criteria you specify or are counterfeit or stolen.
  • We may revise the Program Terms at any time and may suspend or terminate the Program at any time without notice to you.
 
Rejected Items
  • Items are inspected upon receipt using the Product Condition Criteria, as determined by us in our sole discretion. Items failing to meet the Product Condition Criteria will be rejected ("Rejected items"). You will not receive any payment for Rejected Items.
  • We will not return the following Rejected Items to you: Lost, Undeliverable, or Counterfeit items. We will dispose of Undeliverable items in our sole discretion.
    "Lost" items are items that are lost in transit.
  • "Undeliverable" items are items that were rejected and returned to you, but were returned by the carrier back to us as undeliverable.
  • "Counterfeit" items are items that match the exact version displayed in the Trade-In store, but are counterfeit reproductions of the originals.

[*]We may, in our sole discretion, dispose of or return to you the following Rejected Items: Extra, Damaged, Incorrect, or Incomplete items.
  • "Extra" items are items received by us but not on the trade-in list.
  • "Damaged" items are items that match the exact version displayed in the Trade-In store but are not in any acceptable condition.
  • "Incorrect" items are items that do not match the exact version displayed in the Trade-In store.
  • "Incomplete" items are items that are missing any required components, as specified in the Condition Criteria (like CD-ROMs) that were included in the original item.

[*]We may, in our sole discretion, accept Incorrect items for trade-in. If the Incorrect item is eligible for trade-in, we may provide you with an Amazon.com Gift Card(s) in the amount of the TIV for the Incorrect item instead of disposing of or returning the Incorrect item to you.
[*]We will return the following Rejected Items to you: Downgraded items.
  • "Downgraded" items are items that are graded in a lower acceptable condition than what was specified during the submission.

[*]However, if the item was Downgraded to a lower condition that is still eligible for trade-in, and you opted to receive the TIV for the lower condition when you selected the return option, then you will receive an Amazon.com Gift Card(s) in the amount of the TIV for the lower condition instead of receiving the item back from us. Rejection reasons and return package tracking progress can be viewed from Your Trade-In Account .
[*]In addition, we may not return items to you if the number of Rejected Items received from you reaches a limit that is determined by us in our sole discretion.
 
Instant Payment
  • If you are eligible for and choose to participate in Instant Payment, you will receive Amazon.com Gift Card(s) in the amount of the TIV at the time you initiate a trade-in.
  • Your participation in Instant Payment is subject to these terms and conditions, as well as the Program Terms.
  • Eligibility for Instant Payment is determined at our sole discretion and may change at any time without notice.
  • Instant Payment may be offered on eligible trade-ins and you have the option to accept or reject this option for a trade-in. Once your choice is made for a particular trade-in, it cannot be changed.
  • Instant Payment requires you to select a valid payment method which you have the legal right to use. Once the payment method is selected for a particular trade-in, it cannot be changed
  • If you selected Instant Payment and we have delivered you an Amazon.com Gift Card(s) in the amount of the TIV, then you authorize us to:
    charge your payment method for the Amazon.com Gift Card(s) if you cancel the trade-in;
  • charge your payment method for the Amazon.com Gift Card(s) if no items are received within 25 calendar days;
  • charge your payment method for the Amazon.com Gift Card(s) issued for any Rejected item, unless the item was Downgraded and you opted to receive the TIV for the lower condition when you selected the return option; and
  • charge your payment method for the Amazon.com Gift Card(s) less an amount equal to the actual TIV for the trade-in product determined in the grading process if the item was Downgraded and you opted to receive the TIV for the lower condition when you selected the return option.

[*]We will not be liable for any charges, interest, or other fees incurred by you due to the need to charge your payment method for the Amazon.com Gift Card(s).
[*]In the event your payment method must be charged but the transaction cannot be completed successfully, we reserve the right to pursue any available remedies.
[*]We may limit or restrict the number and amount of Instant Payment trade-ins you can place in our sole discretion, including under the following scenarios:
  • You have Instant Payments outstanding
  • Your payment method failed validation
  • We were unable to charge your payment method successfully
  • Any abuse of this program

What kind of shipping does Amazon provide us?
Free UPS ground ---- USPS is no longer available for free. There is now also an option to provide your own shipping.

Do I have to provide my own box or envelope?
Yes.

Do all my games in the same trade-in submission have to be shipped in the same box? (updated 3/9/11)
Not necessarily - people have sent in multiple boxes for the same trade-in submission successfully. It's even possible to send half at one time and the other half at the end of the valid shipping period. However, it's probably best to always ship everything at once.

Can I put separate trades in to a single box? (updated 6/7/11)
Sure, and they'll likely be accepted just fine. However, it isn't recommended since you would only have proof that you sent one of the trades (whichever mailing label you used). So it can be pretty risky.

Can I send in sealed games?
Yes. They won't reject games that still have the original shrink wrap.

Can I add Delivery Confirmation and Insurance to my shipment?
UPS Ground already provides you with tracking information, and I imagine you could get some sort of insurance added at a UPS store or location if you were so inclined.

I don't trust UPS ground. Can I pay for postage myself? What's the address?
Yes. You're more than welcome to do so. Just use the address on the amazon provided shipping label and make sure to get some sort of tracking.

When do I have to send my games once I have submitted my trade order?
You have 1 week (7 days) to send your games. There have been reports of submitting trades up to 15 - 20 days late, but that is definitely ymmv and not in the written rules. Send on time for the best chance at success!

Crap, I have one day to go before my shipment deadline, but the website states that my deadline has already passed. How do I print out a shipping label and packing slip? (Updated 9/9/13)
Load up any existing order (if you don't have any, check your browser's history or just submit a new one to use the link), and substitute the transaction ID for the trade-in order you need at the end of the URL.

Some step by step directions:
1. Go to your trade-in page on Amazon and find the Trade-In ID of the transaction:

 

Trade-In Placed:

August 24, 2013

  • Total Amount Submitted: $35.00
  • Amount Paid: $0.00
2. Copy the entire Trade-In ID (i.e. TRN-1234567-1234567) to your clipboard by highlighting it and hitting Ctrl+C or right click -> copy with your mouse

3. Paste the Trade-In ID to the end of this link:
https://www.amazon.com/gp/tradein/multicondition-your-account/print-label/ref=trdrt_ya_yaprnt?ie=UTF8&orderID=

So it should look like this:

https://www.amazon.com/gp/tradein/multicondition-your-account/print-label/ref=trdrt_ya_yaprnt?ie=UTF8&orderID=TRN-1234567-1234567

The Print Shipping Label screen for that trade should now come up.

How long does the whole trade-in process usually take?
From the time you send in your games, it may take up to 14 business days for the package to arrive. Most people usually receive their credit (Amazon GiftCard) in 3 to 5 business days, however.

How long does the "processing" status usually take? (Updated 10/11/12)
Usually a day or two with little delay at all. It may take multiple days or even weeks if it's an usual item/hardware.

My games were received on Friday (based on Delivery Confirmation), will I have to wait until Monday to receive credit?
People have received credit on a Saturday.

I do not have the manual, cover art, or original case for a game I want to trade in. Will they accept it? (updated 6/9/11)
While the details specifically state that original packaging is necessary, people have reported in the past that their trades were accepted despite missing some of these. This is extremely YMMV, however since some were also rejected by missing manual or cover art. On the other hand, older gen games; such as SNES, N64, and GB cartridges, normally get accepted without the original box and manual, but still YMMV.

It should be noted that with the new condition requirements (see later in the FAQ), you may be able to send an item in missing some or all of the required items (manual / cover art / case) and still have it accepted in "Acceptable" condition.

I do not have the manual, accessories, original box, original included game, etc for a console or accessory I want to trade in. Will they accept it? (updated 3/9/11)
The current wisdom is "probably not" - it's pretty YMMV but AFS seems stricter than they should be on this. Your chances seem to be better for them accepting a console or accessory without the box / manual / etc if it's older generation or rare. You're more than welcome to give it a shot though if you're feeling lucky - just pack it well and include as much as you can! Don't expect greater than 'acceptable' condition though.

My game is really beat up, what are the chances they’ll accept it?
This is YMMV. Some people have reported in the past that they sent in games in bad shape that were still accepted. Your best bet is still to trade in games in mint condition. Minor scratches are expected as these are used games.

My game came with DLC codes and I used them. Will my game be accepted? (Updated 12/28/11)
It is expected that included DLC codes have already been redeemed, so you should be fine. It is a kindness however if you have no use for it to not redeem it and let the next lucky soul who buys it from awd or wherever have a crack at it. Up to you!

My cover art (PLATINUM HITS) differs from the pic on amazon, will my trade be accepted?
It all depends on the UPC so just turn your game around, type in the UPC into the amazon search box. If the game comes up, then it's accepted regardless of cover art. Click on that result to submit your trade.

I have a game from a limited edition bundle, will they accept it?
If the game’s cover art has a UPC barcode, they will most likely accept it. If your game's cover states "Not for Resale" and does not have a UPC barcode, the game will most likely get rejected. Some people have had their games accepted in the past, but this is very YMMV.

The UPC barcode is not intact on my game's cover art, will that be accepted? (updated 3/9/11)
This is YMMV, but probably not. The UPC is all powerful within the walls of AFS..

I sent in my games, all of which were in pristine condition with the original packaging, but they said that one game is damaged and is now being returned.
Always pack your games well. Put a lot of newspaper around your games in the box to secure them and to prevent any damages from haphazard box cutting. People in the past have requested their entire trade-in order if it’s obvious the damage wasn’t their fault, and Amazon ended up accepting the rejected game. This is YMMV as well.

Can I trade in multiple copies of the same game?
Yes. Once you click “Trade in” for a particular game, you may change the quantities. Once you submit, you can no longer change quantities on that trade-in batch.

How many multiple copies of the same game can I trade-in (updated 1/11/11)?
Maximum of 2 copies within 3 a month period.

I locked in X copies of a game but I now only have Y available to send. Can I just send in Y without being penalized? (updated 3/9/11)
Yes, you can always just send in a portion of your trade-in order and they'll just credit you for whatever they receive. However, the quantities you submitted for will stay locked in that instance (I think) so if you, for example, submitted for 2 copies and only sent 1, you may not be able to trade any more copies of that game for 3 months (see previous question).

Will the Trade-in of the Day TIV stay for 24 hours?
It's been reported that there is a limit (maximum # of copies) that will get the promoted TIV so lock yours.

So if I find a good flip, I can just send 2 copies of that game and not worry about Amazon accusing me of stolen merchandise?
Technically yes, but do keep in mind that other CAGs might want to participate in the current deal, and trading in a large number of the same game will definitely lower the TIV of said game. Let’s be nice to other people. This is probably moot for most folks now with the per account / address trade-in limit.

Wow, these TIVs suck (updated 3/9/11)!
Really? Hrm. While that may be true, they're often better than other comparable places. Your options of what to do with your used games are greater now than they've ever been, so feel free to shop your trades around or just sell them off on glyde/ebay/whatever. Also, not a question.

What the fuck? The TIV of a game I just bought for this deal tanked! What do I do?
The TIVs on Amazon fluctuate depending on the number of trades that are submitted, and we really can’t do anything about it. The best course of action for trading in games is to lock in your trade if you already have the games or are absolutely sure that you can obtain them. You can always cancel the trade submission if you end up not finding the games.
LOCK = SUBMIT YOUR TRADE, Don't just put it in the cart.

Can I edit a submitted trade?
Nope - once upon a time you could modify trade in quantities of submitted trades, but that ability has been removed.

Can I use my credit on items that are not video game-related?
Yes. This is the other perk for trading in games at Amazon since you're not limited to just video games.

Can I use my credit on items sold by third-party merchants on Amazon?
According to the fine print of the Amazon gift card use, some merchants are excluded. Your best bet is to try it on the checkout page of your order.

Strategy guides? I can trade in game/strategy guides? Whaaaaa?
Go to the Textbook Buyback section (http://www.amazon.com/Textbooks-Trad...ode=2205237011[/URL]). You can either search on the title of a strategy guide you have to see if they'll accept it, or search for guides. The two best search strings to start with are 'prima guides' and 'bradygames'. Might try 'doublejump' if you want to trade in some of those. (Thanks eugaet)

I locked in some hilariously overvalued trade for some weird rare game/accessory/etc that I can pick up for cheap cheap cheap. They didn't accept it. What should I do? (updated 3/9/11)
The truth is that AFS can reject things for any reason they see fit. While some people have managed to get silly things like a $200 credit for some cheerleading game (or for a PS2 - just ask io!), it's sooooooo YMMV that often it's not worth the effort. EXPECT REJECTION ON THINGS THAT ARE CLEARLY MISVALUED. That said, as long as you're willing to risk it, go for it!

What's all this item condition nonsense? And how can I get screwed over by it? (updated 6/9/11)
We're still kinda sussing out the details surrounding the new item condition portion of Amazon Trade-Ins, but it looks like there's a couple things to consider:
Good Condition eligibility (games):
- The video game, original manufacturer packaging and all original elements are included, but shows wear from normal use
- Game still plays perfectly
- Disc may have light scratches and other elements may have minor damage
- Item may have been personalized (marked or identified)

Acceptable eligibility (games):
- Game still plays perfectly
- Item may have been personalized (marked or identified)
- Item may be missing or have irreparable damage to one or all of the following: case, manual, artwork, bundled accessories, UPC

Note that a game will almost certainly not be accepted if it meets any of these conditions:
- Game does not play perfectly
- Disc is cracked
- Marked Not for Resale (or is otherwise marked not for sale)

Consoles/accessories have some slightly different criteria, but the idea is the same.

Did it seriously just ask me if I wanted my game / other item returned if they refuse to give me credit for it? (updated 6/9/11)
Yes, that just happened.

Unless you're purposefully sending them things you deem to be trash, please remember to choose the option that has them return your item to you during the checkout phase.

Who is AFS? (updated 9/14/13)
Amazon Fulfillment Services (previously known as NorAm). Dunno if they changed names, were bought up by Amazon, or what. Not too interested anyhow.

Why does my package jump back and forth between states? (updated 9/14/13)
Look at a map of the involved cities and it'll make sense. Something to do with UPS hubs and proximity to the state border/cities.

Carry on! :)

 
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Upvote 0 Downvote
Time for me to toss another log on the "NorAm fucked up" fire.

Received back my New Carnival Games bundle from NorAm today.   Was sent in with the Wii Motion Plus add-on in a small box inside the shipping box, bundled with the game.    Rejection reason was "Wrong Item - Incorrect Edition". 

I bet you can see where this is going.... :wall:

Looked on my front porch and the package was a lot smaller than what I sent them..... as it was a #0 bubble mailer with the game only inside. :bomb:  Sticker on the game said "Bundle item missing".  :bomb:

So, the previous rejection with my Rock Band 3 Wii keyboard bundle, they sent me the bundled item and "lost" the game.  This time around, it was the reverse, with the bundled item "lost" and the game sent back.

Scathing email already sent to Amazon CS over the issue.  Debating about what to do next, as I might just keep the game since I have Wii Motion Plus remotes anyway on my Wii U.

 
shrike4242 said:
Time for me to toss another log on the "NorAm fucked up" fire.

Received back my New Carnival Games bundle from NorAm today. Was sent in with the Wii Motion Plus add-on in a small box inside the shipping box, bundled with the game. Rejection reason was "Wrong Item - Incorrect Edition".

I bet you can see where this is going.... :wall:

Looked on my front porch and the package was a lot smaller than what I sent them..... as it was a #0 bubble mailer with the game only inside. :bomb: Sticker on the game said "Bundle item missing". :bomb:

So, the previous rejection with my Rock Band 3 Wii keyboard bundle, they sent me the bundled item and "lost" the game. This time around, it was the reverse, with the bundled item "lost" and the game sent back.

Scathing email already sent to Amazon CS over the issue. Debating about what to do next, as I might just keep the game since I have Wii Motion Plus remotes anyway on my Wii U.
Click to expand...
Damn dude that is terrible. I have been having much better luck, aside from amazon taking over 2 weeks to process my trades.

 
Two copies of :3ds: One Piece Unlimited accepted today:

#1 - cartridge only (downgraded to Acceptable)

#2 - cartridge, case & manual, but NO cover-art (I removed it before sending since it was the day one edition UPC) (accepted as GOOD)

:rofl: Yeah for $1.23 more than expected.

:bow: Once again, thanks to everyone finding and sharing :bow:

 
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Irukandji said:
Damn dude that is terrible. I have been having much better luck, aside from amazon taking over 2 weeks to process my trades.
Click to expand...
Wish I could make this stuff up, though it's yet another one in a number of issues with NorAm being a bunch of assholes that have no real QC on their work, they have inconsistent graders that have two people grade the same item in the same condition differently, as well as not following the rules set up for trade-ins.

 
I suck at this game that Amazon is playing and I am losing every round - I may call it quits early. The last item I am going to trade to Amazon is going to be that Monster head set that I dont have a fuck ing clue as to why it was rejected.

Edit: I came to this conclusion based on my general ineptitude to decipher details and the malicious nature of the player (Amazon) itself.

 
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shrike4242 said:
Time for me to toss another log on the "NorAm fucked up" fire.

Received back my New Carnival Games bundle from NorAm today. Was sent in with the Wii Motion Plus add-on in a small box inside the shipping box, bundled with the game. Rejection reason was "Wrong Item - Incorrect Edition".

I bet you can see where this is going.... :wall:

Looked on my front porch and the package was a lot smaller than what I sent them..... as it was a #0 bubble mailer with the game only inside. :bomb: Sticker on the game said "Bundle item missing". :bomb:

So, the previous rejection with my Rock Band 3 Wii keyboard bundle, they sent me the bundled item and "lost" the game. This time around, it was the reverse, with the bundled item "lost" and the game sent back.

Scathing email already sent to Amazon CS over the issue. Debating about what to do next, as I might just keep the game since I have Wii Motion Plus remotes anyway on my Wii U.
Click to expand...
fuck man! I hope you get this resolved in your favor.

 
KurishiaMarurade said:
I suck at this game that Amazon is playing and I am losing every round - I may call it quits early. The last item I am going to trade to Amazon is going to be that Monster head set that I dont have a fuck ing clue as to why it was rejected.

Edit: I came to this conclusion based on my general ineptitude to decipher details and the malicious nature of the player (Amazon) itself.
Click to expand...
It's not Amazon that is at fault, it's NorAm, who is the vendor that is doing the trade-ins. Your rejection should have been listed as "Wrong Item - We're Assholes".

NorAm mass-rejected those headsets trade-ins since they didn't want to play ball and follow the rules. The item matched both UPC and item/model # on the Amazon site, so it wasn't a "wrong item" as they claimed. They started processing out the trades early before they received any of them and just closed them out with an incorrect reason. The T&C for trade-in has an out for how to handle trades with incorrect TIVs, NorAm just chooses not to follow the rules.

You did nothing wrong. NorAm were being gigantic assholes over it.

KurishiaMarurade said:
fuck man! I hope you get this resolved in your favor.
Click to expand...
Amazon CS took care of it. I made an extremely compelling argument and they agreed with me.

 
shrike4242 said:
It's not Amazon that is at fault, it's NorAm, who is the vendor that is doing the trade-ins. Your rejection should have been listed as "Wrong Item - We're Assholes".

NorAm mass-rejected those headsets trade-ins since they didn't want to play ball and follow the rules. The item matched both UPC and item/model # on the Amazon site, so it wasn't a "wrong item" as they claimed. They started processing out the trades early before they received any of them and just closed them out with an incorrect reason. The T&C for trade-in has an out for how to handle trades with incorrect TIVs, NorAm just chooses not to follow the rules.

You did nothing wrong. NorAm were being gigantic assholes over it.

Amazon CS took care of it. I made an extremely compelling argument and they agreed with me.
Click to expand...
Agree with you or not. excessive promo certificate will cause ban.

 
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Sorry everyone, haven't been able to search TIVs, boss was out last week and is out this week which means working at work...yeah I know how appalling!

Had 2 Johnny Test's (DS cart only) go through 1 as (A) and 1 as (G) which was a surprise. 

Looks like my guitar straps will be here Wed. which I grabbed from the Amazon seller. Other than those the only other pending trade I have currently is a New Carnival Wii Motion bundle which was started on the 11th...not sure what's up with that. 

 
jkam said:
Sorry everyone, haven't been able to search TIVs, boss was out last week and is out this week which means working at work...yeah I know how appalling!

Had 2 Johnny Test's (DS cart only) go through 1 as (A) and 1 as (G) which was a surprise.

Looks like my guitar straps will be here Wed. which I grabbed from the Amazon seller. Other than those the only other pending trade I have currently is a New Carnival Wii Motion bundle which was started on the 11th...not sure what's up with that.
Click to expand...
How annoying of work to get in the way of your TIV searching. :shame:

My guitar straps will also be showing up on Wed from that Amazon seller. They did say the following when I asked about their condition and if there was a shipping discount for buying two:

These come pre-packaged in a cellophane bag that is sealed, with an activision upc code on them. When purchasing 2 we normally do not offer a discount but, upgrade shipping to priority mail.
Click to expand...
I hope your New Carnival Games bundle ends up with a better resolution than mine did, jkam. See previous posts about it.

 
Shrike, NorAm must really hate us now. Sorry to hear about the s*** they're pulling. 

Well Kickz, look where the last of my credit went:

[attachment=15541:20150706_221726.jpg]

Just wanted to say thanks to you contributors as I'd never think of buying this without the flips.  :p

 
sovereignNX-73811 said:
Shrike, NorAm must really hate us now. Sorry to hear about the s*** they're pulling.

Well Kickz, look where the last of my credit went:

attachicon.gif
20150706_221726.jpg

Just wanted to say thanks to you contributors as I'd never think of buying this without the flips. :p
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Sovereign, if they just stopped with this ridiculous shit that costs Amazon promo credits because of mistakes they're making, then it wouldn't be an issue.

Guess your Tales collection is now complete? And this was the last of your credit?

 
shrike4242 said:
Sovereign, if they just stopped with this ridiculous shit that costs Amazon promo credits because of mistakes they're making, then it wouldn't be an issue.

Guess your Tales collection is now complete? And this was the last of your credit?
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Wonder what they're thinking right now...for those NorAm people who lurk the forums...

And yep, I now have all of the US releases (JP ones may or may not come later, idk) and yep, Tales of Destiny ate whatever credit I had left.

 
sovereignNX-73811 said:
Wonder what they're thinking right now...for those NorAm people who lurk the forums...

And yep, I now have all of the US releases (JP ones may or may not come later, idk) and yep, Tales of Destiny ate whatever credit I had left.
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It doesn't matter to me what they're thinking. I would say the same thing to them directly that I am sending along to Amazon in my emails. I'm tired of this lack of follow-through on trades and having my stuff being lost that I send them. If they're going to reject something, you had better send it back in the same condition I send it under.

Congrats on getting your Tales collection completed. Job well done when spending credit on the cheaper than out of pocket money.

 
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I remember someone else posting about the FC Twin a few days ago, though there was some question of what the "right" one looks like.  That explains it perfectly.

 
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shrike4242 said:
First off, it's $16 + tax, not $15, only in-store with GCU. Online with GCU, it's $20.

Secondly, it's $26.14:

MLB 15 The Show (PS4) (G) $26.19 (A) $22.36

It's also $23 base right now at GS, so if it holds up next week when the 50% bonus is active, it'll be $36.80 @ GS with PUR Pro.
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I'm signed in to my GCU account and it's only $19.99 when I add it to the cart. Is this correct? This is how it usually used to be with $$$ off GCU specific promotions when BB would run them regularly.

Is it $16 if you go and buy it in store or am I doing something wrong?

 
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SonictheHedgehog1337 said:
I'm signed in to my GCU account and it's only $19.99 when I add it to the cart. Is this correct? This is how it usually used to be with $$$ off GCU specific promotions when BB would run them regularly.

Is it $16 if you go and buy it in store or am I doing something wrong?
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Some CAGs have said it's $15.99 when they go in-store to pick it up, which would be the 20% discount off of a $19.99 price. It's on-sale @ $39.99 and GCU is giving $20 additional off, so it's $19.99 online.

I have an order for in-store pickup that was at $19.99, though I'm going to have them scan the UPC @ pickup time and if it's $15.99, I'll have them cancel the order and pick it up as an in-store order @ $15.99.

Link to the PS4 version on BB.com:

http://www.bestbuy.com/site/mlb-15-the-show-playstation-4/2084036.p?id=1219522901641&skuId=2084036

 
shrike4242 said:
Some CAGs have said it's $15.99 when they go in-store to pick it up, which would be the 20% discount off of a $19.99 price. It's on-sale @ $39.99 and GCU is giving $20 additional off, so it's $19.99 online.

I have an order for in-store pickup that was at $19.99, though I'm going to have them scan the UPC @ pickup time and if it's $15.99, I'll have them cancel the order and pick it up as an in-store order @ $15.99.

Link to the PS4 version on BB.com:

http://www.bestbuy.com/site/mlb-15-the-show-playstation-4/2084036.p?id=1219522901641&skuId=2084036
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Thanks. I just read that as well in the dedicated thread as well. Seems good enough for me.

 
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shrike4242 said:
That would be a nice trade-in at GS if the TIV holds up until next week with that 50% bonus. If not, then this covers it nicely at a $16 base price to make $26.
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I sort of almost feel obligated to grab a copy since I sort of kind of want to try the game anyway. It sucks that only 1 copy is getting the discount per the recent posts.

 
leecy said:
Thanks for the heads up on MLB; think I will go grab two copies and hold them until the 13th to see where they end up.
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The discount appears to be limited to one copy per GCU account, though you might get an uncaring/friendly employee who will manually override the second copy's price.

 
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leecy said:
Thanks for the heads up on MLB; think I will go grab two copies and hold them until the 13th to see where they end up.
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Limited to 1 in store according to the sale thread. I guess I could get 1 in store at $16 and 1 online at $20 and just say I paid $18ish for each and then hope for the gamestop win.

EDIT: Tried online as well with The Order and MLB...only 1 got the discount. Ugh.

 
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sovereignNX-73811 said:
Shrike, NorAm must really hate us now. Sorry to hear about the s*** they're pulling.

Well Kickz, look where the last of my credit went:

attachicon.gif
20150706_221726.jpg

Just wanted to say thanks to you contributors as I'd never think of buying this without the flips. :p
Click to expand...
Prices, man. How many times do I have to ask you?

In all seriousness, I hope it wasn't a lot. I got lucky on eBay a few years ago with the Destiny series. I got a disc-only Destiny 2 for $30 including shipping and a bundle for a disc only Destiny and a complete Ehrgeiz: God Bless the Ring for around, I believe it was $30-40 shipped a year later. I don't buy disc only games, but these were steals. I figure I could resell them all for way more than I paid and buy complete copies with the money. I don't have interest in Ehrgeiz either. By the way, in case you were wondering, yes I did need to look up how to spell Ehrgeiz.

 
Well, I think I will just grab a second copy for $20. I could use a little more Amazon credit, and if we get lucky it may still net ~30 at Gamestop after the inevitable drop.
 
leecy said:
Well, I think I will just grab a second copy for $20. I could use a little more Amazon credit, and if we get lucky it may still net ~30 at Gamestop after the inevitable drop.
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I thought the same but it appears the $20 only comes off of 1 game not the extra $4 in store.

 
Yeah I just got back from BestBuy and it rang up $15.99 + tax with GCU for one copy only, so you will have to do multiple transactions if you want more than one.

 
Supremacy said:
Yeah I just got back from BestBuy and it rang up $15.99 + tax with GCU for one copy only, so you will have to do multiple transactions if you want more than one.
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I'm trying to figure out if it's per transaction or per account. Guess I'll just go ahead and check it out.

 
Supremacy said:
Yeah I just got back from BestBuy and it rang up $15.99 + tax with GCU for one copy only, so you will have to do multiple transactions if you want more than one.
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Another CAG I know tried that, but the discount wouldn't apply to the second transaction's copy--it rang up $39.99+tax.

 
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jkam said:
I thought the same but it appears the $20 only comes off of 1 game not the extra $4 in store.
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Oh, my mistake :oops:. I'll just grab one copy then. I would like to play it but I have too much to play as it is so I don't think I would get to it anytime soon.

 
leecy said:
Oh, my mistake :oops:. I'll just grab one copy then. I would like to play it but I have too much to play as it is so I don't think I would get to it anytime soon.
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You can do multiple online orders with one item per order. Those will be $20, not $16, though it'll still take the $20 off the $40 sale price.

 
Narukami said:
Prices, man. How many times do I have to ask you?

In all seriousness, I hope it wasn't a lot. I got lucky on eBay a few years ago with the Destiny series. I got a disc-only Destiny 2 for $30 including shipping and a bundle for a disc only Destiny and a complete Ehrgeiz: God Bless the Ring for around, I believe it was $30-40 shipped a year later. I don't buy disc only games, but these were steals. I figure I could resell them all for way more than I paid and buy complete copies with the money. I don't have interest in Ehrgeiz either. By the way, in case you were wondering, yes I did need to look up how to spell Ehrgeiz.
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That's pretty nice; AWD had me paying $85 after tax and one day shipping. Still I figured it wouldn't get that much cheaper anyway.

Found a copy of Tales of Destiny II (really Eternia) with inserts but no manual at a local shop called Fallout Games. I recently bought some stuff at GS with that B2G1 deal and moved credit to that store...$120 and only $15 out of pocket for that one. Nice.

Vigilante said:
Another CAG I know tried that, but the discount wouldn't apply to the second transaction's copy--it rang up $39.99+tax.
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I noticed if you tried to pick up two, the price would go up to $25 a copy or something like that.

 
dreamer131313 said:
Anyone who ordered the guitar straps should get LN values since I got the Straps delivered today and they are in package with barcode to
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Well, that's how it's supposed to work in theory...... we'll see once they get shipped off and processed.

sovereignNX-73811 said:
I noticed if you tried to pick up two, the price would go up to $25 a copy or something like that.
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If you did an order with one on BB.com, it was $19.99. The 2nd one in the same order is the $31.99 GCU price that would be correct for a 20% discount on the $39.99 item. Total on the order would be $50-something, so yes, about $25 per copy.

 
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dreamer131313 said:
Anyone who ordered the guitar straps should get LN values since I got the Straps delivered today and they are in package with barcode to
PV66RSo.jpg

KjzywSg.jpg
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That's great to hear. We might get G instead of LN since there is no real packaging on it but still a great trade in.

Not sure if anyone else noticed but the price on eBay doubled for this from $4 - $5 to $9 - $10 each. Seller probably thinks it's making a comeback or something.

http://www.ebay.com/sch/i.html?_from=R40&_trksid=m570.l1313&_nkw=Guitar+Hero%3A+Warriors+of+Rock+Guitar+Strap&_sacat=0

 
Got 2 MLB, one online one in-store. Didn't need to spend the cash but not much going on trade wise so I figured why not. Hopefully the GS TIV stays strong...when does the 50% start Sunday or Monday?

 
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