[quote name='boredcollegekid']I hear horror stories about bestbuy, but I have yet to experience one man, so honestly I doubt they would say no unless they're a bunch of jackasses.
Also, on the note of your lack of internet-enabled phone. Don't be in a hurry to get one...ever. Unless you're a corporate executive on the road I doubt you'll use it enough to justify the 100+ monthly cell bill. I have unlimited data/text and like 1500 mins for calls and I pay 109.99. Text/calls yeah I use, but data I barely touch unless it's to stream Pandora or Netflix...anyways...back on topic lol[/QUOTE]
I have experienced one of the infamous Worst Buy horror stories and I can guarantee you they are a bunch of jackasses. The long and short of my story: I placed an order for Dissidia 012 for in-store pickup during the midnight sale. Order confirmation indicated the items were backordered so I went to the store to see if they had any on the shelves. Games were available in store so I asked customer service if they could process my order with the stock on the shelves. Was told no but they could cancel my order and have me rebuy the items at the purchase price.
Manager has the associate call BestBuy.com, cancel my order, and then refuses to adjust the retail price down to the price I paid during the sale. Manager above her, a dick named Mario, tells me he's the general manager and that, yeah, he can price adjust down but he's not going to do it. This was literally 5 minutes before 10 PM EST, nearly 2 hours after I initially walked in and an hour after the store actually closed. I come back the next day and learn that Mario isn't the real general manager, someone named Melissa is. She refuses to come out and speak with me. I reach out to BestBuy.com and they call the store, have me wait 45 minutes, and then tell me they can't do anything because the store told them BestBuy.com cancelled my order and the store doesn't have to honor anything. That was 8/4 - 8/5 and I still don't have my order reinstated. All I've got to show for it is a piece of shit digital coupon that can't be used on gift cards (because I'd much rather convert their shitty money into Amazon money) and expires next month.
To say I'm pissed about the whole situation is an understatement. So, yes, Best Buy employees are a bunch of jackasses and they are, quite easily, the worst retailer I've ever had to deal with. If they can find a way to screw you over, they definitely will. And, yes, they're even worse than GameStop.