Best Buy Trade-in Thread: 50% Bonus with Pre-order of Rage or NBA 2K12, 9/25-10/1.

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!!! Promotions available in stores only, and they DO NOT stack !!!
Only the 10% Bonus from Gamers Club Unlocked will stack with these offers.

Current Promos:

- 50% Bonus with Rage or NBA 2K12 Pre-order.
Offer valid 9/25 to 10/01/2011.

- 40% Bonus with Gears of War 3 Purchase.
Get a 40% extra trade-in credit when you pre-order/purchase Gears of War 3. Offer expires 10/01/2011

- Trade 3, Get 30% More.
Trade in 3 games or more and get 30% extra trade-in credit. Offer expires 10/01/2011

- 40% Bonus with any Pre-order.
Get a 40% extra trade-in credit when you pre-order any game. Offer expires 10/01/2011


Link: http://www.bestbuytradein.com/bb/QuoteCalculatorVideoGames.cfm (click on "Show Promotions available in stores only" on top right)

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BEST BUY'S VIDEO GAMES TRADE-IN PAGE

Check most up-to-date TIV using BB's Video Games Value Estimator.

Check which BB stores do trade-ins here.
In-store trades are now done at the Trade-In Counter at the Gaming Dept.

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F.A.Q. Best Buy has a short FAQ here.

:bomb: The values in the Lists do not match the values in the Estimator. What's up with that?
I don't know. It seems the Lists are usually updated on Sundays, and the TIVs are adjusted to reflect the List in a few days. But as trades are made, the TIVs may change and the Lists are not updated frequently. Again, check the Estimator for latest TIV.

The promo says "Trade 2..." or "Trade 3..." but I only want to trade 1 game, will I still get $x amount?
You will get whatever TIV is offered according to the Estimator for each game. The promo is titled "Trade 2" etc to make the giftcards sound more lucrative.

The 2 games I want to trade are worth more than $60 combined according to the Estimator. Does that mean I will only get $60 for the 2 games?
No. You will get whatever TIV is offered according to the Estimator for each game. For example, if your total according to the Estimator is $70, you will get a $70 giftcard.

:bomb: If I locked in a trade online, and the value drops, will I still get the locked in value when I mail it in?
Yes. You will get the locked in TIV as long as you ship it before the "Ship by" date "Your item(s) must be received within 14 days to get the quoted value" (as of 5/2), and your games are received in the condition you declared.

How long do I have after I lock in a trade online before I have to ship it?
30 days. Has been recently changed to "Your item(s) must be received within 14 days to get the quoted value".

Can you lock in the price online then trade it in-store?
No.

Is there a limit to how many games I can trade in?
According to BB: "We will not accept more than 3 games of the same title and platform from a customer (or address) in a year. Please do not submit more than the limit as excess submissions WILL NOT BE RETURNED." Example, you can trade 3 copies of Portal 2 for PS3 and 3 copies of Portal 2 for x360 without problems. Some people have been banned from trade-ins at BB due to the violation of this policy. If you plan on trading more than 3 copies of a game per platform by doing it through various stores, you do so at your own risk and discretion.

:bomb: Can I trade game disc only, or do I need the case and manuals, too?
BB used to be strict about complete copies, but this has changed, and ppl are trading games in store without manuals or cover sleeve for full TIV. If you trade online it's sometimes YMMV. I would advise you to send in complete games (case, disc, manual) since some ppl are reporting only getting 50% of the locked TIV.

I see people talking about getting Amazon giftcards by trading at Best Buy. How are they doing that?
Some Best Buys sell Kindle giftcards which can be used on Amazon.com like regular Amazon giftcards. You will not get the Kindle card with your trade, but you can buy them with your BB giftcard.

When I do a in-store trade, I am asked: to be fingerprinted, to have my photo taken, how much I weigh, etc. What's the deal?
Pawn shop laws regulating trade-ins and resale of used goods varies from state to state or city to city. It is not Best Buy's rule, and varies from store to store depending on where you live.

I went to a store to do a trade-in and they asked for a Best Buy receipt. WTF?
According to BB's own FAQ:
Q: Is trade-in limited to items I bought at Best Buy?
A: No.
I don't know why this happens, but apparently some stores do not have their system setup to take non-BB purchased items at this time. Check the link above regarding stores that do video games trade-ins first.
 
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Ya BB is pretty bad. Since the two in my area flat out refuse to price match just about anything I have stopped shopping their compleley. The only reason I go in there is to Trade in some games (the only thing they do right about that is decent prices) and if I have time to spare. Usually even then I end up walking out in 5 minutes and just going somewhere else to waste time.
 
So I called the 1-877# for DealTree listed on best BUy's trade in page and the very friendly customer service guy verified that NO case or cover art is required for trade ins!!!! Commence shovelling :)

Oh and BTW, they WILL not return games if you have submitted 3 or more in a year....found out the hard way. I guess I need to keep better records for myself :(
 
Can you really buy Amazon gift cards with best buy gift cards? I read that you can only buy Kindle cards at best buy. Are those still just regular Amazon gift cards?
 
[quote name='Red Haze']Can you really buy Amazon gift cards with best buy gift cards? I read that you can only buy Kindle cards at best buy. Are those still just regular Amazon gift cards?[/QUOTE]

Kindle cards can be used to buy such items as jars of acidophilus, bass guitars, mic clips, mic stands, books about collecting coins, loupes, soldering irons, solder, video games, kellogg's raisin bran crunch, etc.

EDIT: Sweet baby jesus, my amazon history looks weird at the moment.
 
[quote name='Nealocus123']As for me, if there's any San Diego CAG's that are catching any crap from BB employees PM me and I'll try to help you out as best I can. Now, I'm not going to do anything that would put my job in jeopardy but I would love to help out some fellow CAGs. Just don't act like DerClaw over here.[/QUOTE]

Which BBY do you work at? Honestly though, I've NEVER had BBY price match anything. Not once. For whatever reason, back in the days, they didn't want to price match Circuit City. Any other store, from Radio Shack to Toys R Us to Target, they tell me they're not competitors. I stopped trying to price match at BBY a long time ago, because it's a waste of time.

Recently, I was by the Mission Valley BBY, and drove to Fry's by Qualcomm, because I didn't want to buy something at BBY. The rewards program is a joke. Two months after I buy something, and it's still not posted. Then every year, a bunch of points expire before they even post. F-that.
 
[quote name='Red Haze']Can you really buy Amazon gift cards with best buy gift cards? I read that you can only buy Kindle cards at best buy. Are those still just regular Amazon gift cards?[/QUOTE]


They are basically just Amazon gc's with the Kindle name on them...it all goes into the same credit account on there.
 
[quote name='Tarantulas14']Just curious has anyone tried trading in games at the Mount Laurel store in NJ[/QUOTE]

I have not but did notice that they sell used games so I'm sure you will have luck if you bring some in. Those guys seem to be pretty up to date with gaming knowledge. At least whenever I buy games there.
 
Traded my Epic Mickey from the TRU deal for 30 bucks in GCs cause I want to collectors edition instead and I fell it will drop more. Do the trade in values change randomly thru the day or is it after a whole day passes? Also am I supoosed to get rewards points for trading or not?
 
The limit on their website says they will only pay for 3...and that they will keep any extras beyond 3. Has this changed? Its been like that for a very long time.

Verified doesnt mean paid so good luck :whistle2:#
 
[quote name='elessar123']Which BBY do you work at? Honestly though, I've NEVER had BBY price match anything. Not once. For whatever reason, back in the days, they didn't want to price match Circuit City. Any other store, from Radio Shack to Toys R Us to Target, they tell me they're not competitors. I stopped trying to price match at BBY a long time ago, because it's a waste of time.

Recently, I was by the Mission Valley BBY, and drove to Fry's by Qualcomm, because I didn't want to buy something at BBY. The rewards program is a joke. Two months after I buy something, and it's still not posted. Then every year, a bunch of points expire before they even post. F-that.[/QUOTE]

I just try my best to stay away from BB. If they didn't offer trades I probably wouldn't be doing business with them period since I get better deals online, or at Target, etc. It's hard to find an employee at BB who either knows what he/she is doing, or gives a :whistle2:# about helping customers.
 
[quote name='Japakneez']The limit on their website says they will only pay for 3...and that they will keep any extras beyond 3. Has this changed? Its been like that for a very long time.

Verified doesnt mean paid so good luck :whistle2:#[/QUOTE]

It's seems pretty crappy that the drop down for the quantity can be set at 12, though. I don't know why they would not block you from registering more than 3, like Amazon does for 2. I can't imagine they'd actually just say "Lol, we're keeping these" but I guess they could try.
 
[quote name='Velo214']just got verified for 6 epic mickeys and 6 epic kirbys at 30 each and 6 sw fu 2s for 25 each. Happy Day ;)[/QUOTE]Good luck actually getting paid for all of them lol
 
[quote name='scarhawk']Good luck actually getting paid for all of them lol[/QUOTE]


We'll know in about 2 months at the rate they process these. It's pretty absurd that you can mail things in, then get them signed for one week later, then have them send you an e-mail that they received them and checked them out a week after that, and then just sit there "processing" the GC...
 
[quote name='DerClaw']We'll know in about 2 months at the rate they process these. It's pretty absurd that you can mail things in, then get them signed for one week later, then have them send you an e-mail that they received them and checked them out a week after that, and then just sit there "processing" the GC...[/QUOTE]


yeah the website is slow. we have a dedicated bestbuy trade thread buried somewhere in this site. it was taking us around 3 weeks to get credited.
 
I bought a $50 dollar amazon kindle gift card with a $50 dollar best buy gift card today, and the girl said that they will soon be implementing a policy where you can no longer use a gift card to purchase another gift card. I hope that isn't true.
 
[quote name='Gamer4life88']I bought a $50 dollar amazon kindle gift card with a $50 dollar best buy gift card today, and the girl said that they will soon be implementing a policy where you can no longer use a gift card to purchase another gift card. I hope that isn't true.[/QUOTE]

Probably will be. I can't think of many other stores that let you do that.

So did some trading this evening myself.

Picked up Spiderman Shattered Dimensions, God of War 3, and Call of Duty World at War from GameStop using my B2G1 coupon and store credit. Traded them into Best Buy to in essence convert my GameStop credit to Best Buy money. Also had success in getting World at War at another Best Buy for $20 each by price matching Toys R' Us. Also got my $30 gift card. Sales girl didn't bat an eye. "Customer Specialist" didn't bat an eye either. Good times. Might have to try this laxed Best Buy out again tomorrow.

I have also learned you can get cash for your trade-ins instead of a gift card. Of course you lose money. The girl taking care of my trade said I could get $110 on a gift card (which I did) or $72 or $76 in cash (can't quite remember what she said). So about 30% less, if you're into cash I guess.
 
[quote name='scarhawk']Good luck actually getting paid for all of them lol[/QUOTE]

It's not a problem doing 6 if you have a wife/husband/life partner etc. etc. to help you trade in more quantity ;)

I tried to trade in Sports Champions for PS3, but was denied due to the 'Not for Resale' on the spot where the UPC is. I didn't feel like arguing about it, but I will be going to another BB with that portion cut out of the cover...
 
[quote name='scarhawk']Good luck actually getting paid for all of them lol[/QUOTE]

Ever heard of multiple accounts? duh

[quote name='Gamer4life88']I bought a $50 dollar amazon kindle gift card with a $50 dollar best buy gift card today, and the girl said that they will soon be implementing a policy where you can no longer use a gift card to purchase another gift card. I hope that isn't true.[/QUOTE]

This is what I feared. Time to go get $950 of kindle cards. :)

"NOT FOR RESALE" should no longer be an issue since they don't require a case or cover art anymore.
 
[quote name='Gamer4life88']I bought a $50 dollar amazon kindle gift card with a $50 dollar best buy gift card today, and the girl said that they will soon be implementing a policy where you can no longer use a gift card to purchase another gift card. I hope that isn't true.[/QUOTE]
Noooooooooooooo.

Now how am I supposed to get my Amazon credit? Actually trade into NorScam and risk them 'rejecting' my game(s) because they're paying too much for them?:puke:
 
And another trick for my CAGs, looks like Greatest Hits' titles have a different UPC. If you can somehow find 3 copies of the GH version of a game and 3 copies of a regular copy of a game, you might be able to bank a little more.
 
[quote name='Gamer4life88']I bought a $50 dollar amazon kindle gift card with a $50 dollar best buy gift card today, and the girl said that they will soon be implementing a policy where you can no longer use a gift card to purchase another gift card. I hope that isn't true.[/QUOTE]

I figured this would happen sooner or later.
 
I always thought it would work where you just couldn't buy another GC to the same store if yours was expiring (avoiding expiration dates). If they make it so you can't buy Amazon GCs at all, then Best Buy is seriously hampering their trade-in service.
 
i went to my local bestbuy and they said then can price match it but then i told them am i getting the gift card deal for both games and they said they can only do one the gift card deal or price match
 
[quote name='xV3LOCITYx']i went to my local bestbuy and they said then can price match it but then i told them am i getting the gift card deal for both games and they said they can only do one the gift card deal or price match[/QUOTE]

Same happened to me, it depends on the employee you get, in my case it depended on if the manager stayed after allowing the price match. The times the manager left right after allowing the price match the employee would give me the giftcard no problem as well. If the manager stayed though they would deny me. So it seems to be luck that allows you to get both or double dip.
 
[quote name='Ultragamer']Same happened to me, it depends on the employee you get, in my case it depended on if the manager stayed after allowing the price match. The times the manager left right after allowing the price match the employee would give me the giftcard no problem as well. If the manager stayed though they would deny me. So it seems to be luck that allows you to get both or double dip.[/QUOTE]

It should be automatic in the system to give you the 30 dollar gift card. When I asked that question after the guy priced matched it he tried to tell me you can only have one or the other, but when he scanned the item it showed him that I'm still getting a gift card.

Best thing to do is let them PM it and then have them scan it. Then before you give your payment ask them did the 30 dollar promotion show up?

For me it would kind of defeat the purpose of price matching with them if I don't get the gift card deal since TRU is just across the street. I PM at 2 different BB, and both I asked the same question if I'm getting the 30 dollar gift card. One had the manager next to her.
 
my grrl sends 3 and i send 3, we have my address and her parent's address. it's fine, don't worry, they are all already verified. I actually just received the 113 for homefront and 3sw fu2s, but guess what, DEALTREE MESSED IT UP. My card only had 15 on it when i went to get 100 in amazon credit. so im standing there like cmon lets go and she tells me only 15 on card. I still had the slip of paper that said 113 so i went out to car and brought it in and showed her and she called Dealtree.

The grrl from dealtree asked to speak to me and apologized that there was a know messup at dealtree and they have sent out many incorrect valued cards. I asked how i know this will get resolved and she said they will ups overnight new cards next week and void all unused cards... so that brings me here, should i spend the 15 or just wait to see if it goes void and they better get the right amounts out?

so just make sure you check online or in store for the amount of giftcards you get from dealtree. the dealtree cs grrl said it was a known issue so hope all is well. Peace
 
If she told you they'd void them... spend it. Worst case you'll end up with an adjusted value new one, best case you make free money.
 
that's what i was thinking but i had my son and 3 lil grrls with me, so i was like, eh fuck it lets just get out of here. i made sure to grab the card back tho, so maybe i will stop by tomorrow and just blow it. lol. im usually pretty happy but i had to put on my angry face. altho i was a lil angry cuz i wanted to try that waw price match n 30gc flip, but oh well.
 
[quote name='fujimitsu']If she told you they'd void them... spend it. Worst case you'll end up with an adjusted value new one, best case you make free money.[/QUOTE]

come on man. They made a mistake and they're gonna fix. No need to be a dick about it. How would you like it if you wrote someone a check for the wrong amount and you told them you'd send em a new one and would void the first check. And they cashed it on you.
 
[quote name='confoosious']come on man. They made a mistake and they're gonna fix. No need to be a dick about it. How would you like it if you wrote someone a check for the wrong amount and you told them you'd send em a new one and would void the first check. And they cashed it on you.[/QUOTE]

I'd check to see if it was cashed before writing the new one. If it wasn't I'd void it, if it was the new one would be less the amount.

Which is exactly what dealtree should do, maybe with a small boost for the inconvenience. If they don't then they know this is what's going to occur and they've accepted it.

It's one thing to actively exploit a company, but to not return free shit they send you unprovoked is another.
 
or maybe you could trust that the other party isn't a dick and would trust you at your word and not cash the first check.

but you know, never mind about the golden rule or anything.
 
I noticed Deal Tree combined the gift card they sent me for separate orders so instead of 3 gift cards, they sent me 1 gift card with the total of all 3 orders. I'm not sure if that is standard for them or not.
 
[quote name='YoshiFan1']I noticed Deal Tree combined the gift card they sent me for separate orders so instead of 3 gift cards, they sent me 1 gift card with the total of all 3 orders. I'm not sure if that is standard for them or not.[/QUOTE]

they used to send checks for every game in an order!

at least they've learned to combine now.

Anyone here anything else about them not allowing you to buy Kindle cards anymore with BB gift cards?
 
In my previous job a friend mine said if the company send a check to a customer by mistake and they cash it they can't really do anything about it. They would record it as a loss in their books. I'm not sure if there are some special circumstances, but I still think it's stealing if you are using money that isn't yours. But hey some people have no problems with that, so it's up to you.
 
[quote name='confoosious']they used to send checks for every game in an order!

at least they've learned to combine now.

Anyone here anything else about them not allowing you to buy Kindle cards anymore with BB gift cards?[/QUOTE]

I haven't heard anything about that yet, but I wouldn't be surprised since AMAZON is 10x better than BB. Personal opinion of course :) I better exchange my BB gift card soon just in case. I plan on using all my saved up Kindle cards to pay for my text books next semester.
 
[quote name='confoosious']or maybe you could trust that the other party isn't a dick and would trust you at your word and not cash the first check.

but you know, never mind about the golden rule or anything.[/QUOTE]

That would make me a fool. Either way they get the money they were supposed to, and I take the extra 5 seconds to verify that I'm paying out the correct amount. Which is more than fair considering that the whole problem was my fault in the first place.

If dealtree is stupid enough to overpay you then why should you feel bad? The chances that they'll be stupid enough to overpay is minimal anyway. They fuck up and send you a fraction of what they owe, and then suddenly you're the shitty person for spending the pittance that they actually fulfilled on time? Meh.
 
[quote name='fujimitsu']That would make me a fool. Either way they get the money they were supposed to, and I take the extra 5 seconds to verify that I'm paying out the correct amount. Which is more than fair considering that the whole problem was my fault in the first place.

If dealtree is stupid enough to overpay you then why should you feel bad? The chances that they'll be stupid enough to overpay is minimal anyway. They fuck up and send you a fraction of what they owe, and then suddenly you're the shitty person for spending the pittance that they actually fulfilled on time? Meh.[/QUOTE]

:roll: they made a mistake and owned up to it. they're gonna send him a new card. It's not like they were trying to screw him.

does his experience at BB today suck? Yeah. Would it be nice if he got some compensation from them? Sure.

But they said they would void the card. And your advice is to hurry up and spend it? You're a good person.
 
[quote name='confoosious']
But they said they would void the card. And your advice is to hurry up and spend it? You're a good person.[/QUOTE]

Meh. He's not breaking any rules for dealtree, or any laws of any sort. You feel bad about every game you buy on price mistake? Every discount bug you've ever gotten? Penny guides? Come on man. They messed up. Saying sorry is all well and good, but it doesn't make it his fault or his problem.

You think they'd give you a trade in value a few weeks after it had expired? Hell no, because that would be stupid as balls. Actively exploiting a company is one thing, but it's a whole different thing to expect people to return their failures and kindly wait to be refunded weeks late.

Whether their mistake was malicious or simply due to incompetence is not my problem.
 
I don't think the golden rule applies to corporations in general, only to individuals IMO. BB will sell a $50+ HDMI cord to unsuspecting customers and push insurance on purchases. Amazon refuses to collect sale tax hurting its competition who do, and tax payers in general who do not receive the benefits of those tax revenues to the state. Goldman Sacks will sell you securities while shorting them at the same time. Corporations will do anything to get your money without regards to "what's right". It's all fair game to get anything you can from them, aslong as it not illegal. I wouldn't screw my neighbor like that, but any national business....if they make a mistake, it's their own fault. They'd definitely do it to you. end rant/
 
[quote name='Toss']. It's all fair game to get anything you can from them, aslong as it not illegal. [/QUOTE]


But I think this is where Confoosious (with whom I agree) wins the technical argument. Once they told Velo that they intended to void the card, then his spending it would be the same as the person who received a check cashing it ater they were told it was an error.

If you make a knowing decision to use something that does not belong to you, I say that's theft. In fact, if Velo had rushed to spend it before they could void it, I think this supports the idea that it's a knowing and intentional theft. Velo considered it, but did not do it so I applaud him.
 
[quote name='Toss']I don't think the golden rule applies to corporations in general, only to individuals IMO. BB will sell a $50+ HDMI cord to unsuspecting customers and push insurance on purchases. Amazon refuses to collect sale tax hurting its competition who do, and tax payers in general who do not receive the benefits of those tax revenues to the state. Goldman Sacks will sell you securities while shorting them at the same time. Corporations will do anything to get your money without regards to "what's right". It's all fair game to get anything you can from them, aslong as it not illegal. I wouldn't screw my neighbor like that, but any national business....if they make a mistake, it's their own fault. They'd definitely do it to you. end rant/[/QUOTE]

Besides, their geek squad bullshit they peddle is a crime against humanity.
 
Right, which is why I think if your first instinct is: SPEND DEM SHITZ, it's a defect in character. is it illegal? No. But it's not good either.

yeah, nobody has love for big corporations but you should treat everyone equally. At least that's how I was brought up.
 
[quote name='bgame2']
If you make a knowing decision to use something that does not belong to you, I say that's theft. [/QUOTE]

it does belong to you. In fact it's a tiny fraction of what was owed to you as part of the contract that they violated. Fortunately for all of us theft is legally defined, and not simply "felt" by people on the internet.

I just think it's cute that I see people in this thread complaining about this, and then going into price mistake or penny guide threads and actively exploiting a company for much more $$.
 
I'm selling 5 copies of the Sims 3 to BB tomorrow yewwwwwwwww

To sell hardware, ie a game console, does anyone know if the barcode/serial number is required to be on the machine?
 
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