Beware: Amazon.com account closed due to exceeding purchase limits

[quote name='animemaniac14']The guys selling the songbird edition are all violating Amazon seller account Terms of Service... if they manage to sell any.. Amazon will likely cancel their account for violating those terms and they'll be out whatever money they make for the next 90 days. Also keep in mind Amazon was not the only place to preorder it and those people that were "legitimately" shopping obviously were not being weary of the possible limited production of the limited editions[/QUOTE]


The quotations weren't needed. Legitimately was the correct usage, didn't need to be quoted as though I was using it out of context. It's tough to be weary of limited runs when there are people sucking up multiple copies to hoard and resell after they're sold out. All the while having no interest in the product other than to suck them up and squat on them.
 
[quote name='page305']The quotations weren't needed. Legitimately was the correct usage, didn't need to be quoted as though I was using it out of context. It's tough to be weary of limited runs when there are people sucking up multiple copies to hoard and resell after they're sold out. All the while having no interest in the product other than to suck them up and squat on them.[/QUOTE]

Only partially true... don't forget about the people who bought an extra copy to off set the cost of their own personal copy... there is absolutely nothing wrong with a little bit of capitalism

And I put legitimately in quotations because someone might purchase it.. have it arrive only to decide they don't want it anymore... and they sell it off... thus making a profit without the original intention of flipping it. So honestly I don't even think legitimately belongs in that sentence
 
OT but in my experience on CAG during the last few years an item will pop up like Ni No Kuni's Wizard Edition or the Dead Space 3 Dev Team Edition and people will say:

"That sucks"

"Overpriced"

and then as soon as the item goes OOS and its value on the resale market skyrockets everyone goes "I hate flippers" "Flippers robbed me of a copy" when those same people were bitching about how crappy that same CE was WHILE preorders were still available.
 
[quote name='animemaniac14']Only partially true... don't forget about the people who bought an extra copy to off set the cost of their own personal copy... there is absolutely nothing wrong with a little bit of capitalism[/QUOTE]

That's not capitalism. That's gouging and false inflating. If it were for a necessity of life, you'd go to jail for it. On game items it's unethical but not illegal.

No matter what way you slice it or for what reason you do it... to offset the cost... to buy a boat... pay for college... it doesn't matter. You're buying something with the sole intent of making it unavailable to someone else so you can later dictate the price under a false supply and demand, or false inflate.
 
[quote name='GBAstar']OT but in my experience on CAG during the last few years an item will pop up like Ni No Kuni's Wizard Edition or the Dead Space 3 Dev Team Edition and people will say:

"That sucks"

"Overpriced"

and then as soon as the item goes OOS and its value on the resale market skyrockets everyone goes "I hate flippers" "Flippers robbed me of a copy" when those same people were bitching about how crappy that same CE was WHILE preorders were still available.[/QUOTE]

I'm not faulting the secondary market. I'm faulting the people that intentionally remove things from the primary market only to make their secondary items worth more.

It's kind of like burning your dollar bills to make your other dollar bills more valuable. It's false inflating by offsetting the supply to demand ratio's.
 
thanks op.. I was about to buy 6 dead space 3 deal of the day but I won't because of this thread.. I pray I won't get an email like yours

sorry for your loss.



edit: just read the response from amazon.. congrats
 
Whoa crazy. Congrats on the reinstatement. Crazy how honesty in this situation actually saved you.

It only backs up what i said earlier: the random luck of the account specialist and his or her mood at the time. One rep basically said, ”piss off,” while another just said ”just don't do it again.”
 
[quote name='GBAstar']Do you believe in second chances? I just received this e-mail:

Hello GBAstar,

I'm [name removed] of Amazon.com's Executive Customer Relations team. Jeff Bezos received your email and asked me to respond on his behalf.

Thank you for taking the time to write to us about your account and the others affected. We’ve reviewed your account and purchasing history, and have decided to reactivate it.

As mentioned earlier, we want as many customers as possible to be able to enjoy the items we sell, and so for some popular items we've limited the quantity that may be purchased from our store.

We have these quantity limits in place for several reasons, and to ensure a fair experience for all of our customers, we must enforce them. If you exceed the limit in the future on any of the accounts, we may close them and you wouldn't be able to make any further purchases on our site.

Thanks again for writing to us; we appreciate your cooperation and understanding.


Regards,

[named removed]
Executive Customer Relations
Amazon.com


Edit: I sent an e-mail over the weekend to [email protected] and basically told them that I was guilty as charged and that I wasn't aware that what I was doing had a negative effect on Amazon and its other customers. I said I would accept their decision to close my account but asked that they reinstate the others.

Unreal.[/QUOTE]

glad to hear that. As much as people seam to want to paint you in a bad way, I knew the whole multiple prime family members, canceling preorders, and even buying multiples, were not bannable offenses from amazon. It was strictly about circumventing purchase limits. Amazon normally couldnt care less if someone buys 10,20,50, of an item and in the times they do, they simply place a limit.
 
[quote name='edson13']glad to hear that. As much as people seam to want to paint you in a bad way, I knew the whole multiple prime family members, canceling preorders, and even buying multiples, were not bannable offenses from amazon. It was strictly about circumventing purchase limits. Amazon normally couldnt care less if someone buys 10,20,50, of an item and in the times they do, they simply place a limit.[/QUOTE]

Actually, some people from Prime accounts have gotten warnings for buying too many of the same items, saying that they're not using their accounts for personal use.
 
amazon cares about prime abuse, purchase limit abuse, return abuse..

not sure about cancellation abuse.... never heard someone banned solely on that reason.

but thanks op now everytime i get an email i'm going to worried it's an amazon ban
 
[quote name='Rozz']Actually, some people from Prime accounts have gotten warnings for buying too many of the same items, saying that they're not using their accounts for personal use.[/QUOTE]

is this from the penny game thing. I remember people with mom/student prime getting emails about that.
 
[quote name='animemaniac14']Also if they still shipped you the Metal Gear limited editions I would definitely call the Better Business Bureau and report that. If they're going to cancel your account then it's all or nothing... clearly charging you for an order they were supposed to cancel is a manipulation of your account. And the a BBB will definitely look down on that

And of course as a side note while filing that complaint I would add the credit withholding in there[/QUOTE]


I'm not sure you guys understand what the BBB is/does? It's one of the most toothless organizations in the world -- they can't even get joe bob's roofing to make things right with people, what would do to amazon that flaunts the US Government? Complain to whatever you want, but whoever recommended small claims court is the only thing that makes any sense (and even that doesn't make a whole lot of sense for anything other than lost Amazon GC credit on the account and/or digital media that is lost).
 
The BBB is only good if the company you're having trouble with gives a shit about their BBB rating. Companies pay into the BBB to get good ratings and whatnot. It's a racket not dissimilar from Yelp strong arming businesses into paying to remove bad reviews.

I'd say it's always worth a shot and the BBB has come through for me before, but I wouldn't treat them like its a sure thing or like they're a governmental organization with the ability to police business.
 
[quote name='GBAstar']I didn't spend anywhere near that much. To be honest prior to getting the Red Card I did very little shopping at Target because the deals were luke warm and the clearance section at mine is non existent.

I spent maybe a few thousand a month until they cancelled it.[/QUOTE]

I have received 2 letters from target that my spending was "suspicious" and that if I continued I would be cancelled, did they send this warning letter to you and what finally got them to decide to cancel you? Was it online purchases or instore?

I often purchase 5 3ds xl consoles at a time when they have gift card deals, they don't seem to like that.
 
[quote name='jrr6415sun']I have received 2 letters from target that my spending was "suspicious" and that if I continued I would be cancelled, did they send this warning letter to you and what finally got them to decide to cancel you? Was it online purchases or instore?

I often purchase 5 3ds xl consoles at a time when they have gift card deals, they don't seem to like that.[/QUOTE]

I got one letter a month or two after I opened my Red Card. I didn't actually read it until I learned my account was cancelled (I thought it was just a paper statement and since I always paid my balance immediately after making a purchase at CSR there was no reason for me to open it).

I got the letter for going pretty hard on the B2G1 Free the week that AC3 came out.

My target doesn't have a good clearance cycle so I almost never pick anything up on clearance.
 
A few thousand a month? What the hell were you buying to throw that out as an estimate?

Even with a family of four and it being the place i get all my groceries, household items, sometimes clothes and electronics, i don't spend nearly that at wal mart!
 
[quote name='animemaniac14']Plenty of people make a living off of flipping. Myself being one of them. Prob make more than a majority of "real" jobs. Only reason cags hate flipping is because it robs them of the chance to pick up games/movies/whatever. If flipping propane tanks was the big thing here i guarantee no one would give a shit.[/QUOTE]

Do you pay taxes to the federal/state/local governments? If not, doesn't eBay or Amazon report that to the IRS?
 
Wow GBA I can't believe they reactivated your account. I've never heard of that from Amazon, ever, until now. Congrats. Hopefully you've learned a lesson ;)

To this day even after my warning I will order multiples of items that may become rare (never more than 4 of anything though, and 95% of the time no more than 3 even if there is no limit) and I've heard nothing from them about it.

I am very careful to follow all the guidelines though. If I don't have a severe issue, I do not contact CS. If there is an order limit, I do not pass it. I try not to return anything at all. I figure it's better to deal with it or just sell it on ebay and take a loss than return items when it could possibly get me banned for good. I never ship to an address other than my own. If there's a price mistake I may bite but I don't go overboard at all. Basically don't do anything that may be considered being a bad customer/reseller and you should be fine.
 
Well hopefully you and others learn a lesson from this. I have nothing against flippers or resellers, but when it gets to the point you are circumventing TOS, company policies, and abusing/gaming the system I really don't have any sympathy.
 
I would think that the OP might have made a bigger mistake in bringing it to Executive Customer Care's attention, as I'm sure now someone will have it as their job to keep an eye on the OP's account and make sure he doesn't violate whatever internal limits/registers/monitors they have for activities that get customers severed from Amazon. I'd be unsurprised that by end of the year we hear about a follow-up that his account(s) has/have been closed again.

If the OP is sharing his Prime account across household members that aren't at the same physical address as his, he should remove the invites for his Prime account immediately to make sure there's no confusion about which account is which.
 
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