Just curious about peoples experiences with buyers paying the incorrect amount at the end of an auction. I had a mega buyer (500k feedback, all private) buy two items and he picked local versus shipping first class/priority. The buyer is in Illinois so I guessing they will not drive 500 miles to pickup an item. i did send the buyer two emails with no response. The invoice clearly listed all the prices as did the auction terms. If the buyer wants the items shipped I think he should pay for the service rather than me eating the cost. Wondering about refunding the payment and sending a new invoice. I am guessing this wont end well but after thousand of transactions without a problem it was bound to happen. If I refunded his payment and he doesn't pay the appropriate amount can I file a Non Paying Bidder claim? Since the amount was less than the terms of the auction. If he ignores the claim I don't think he could than leave negative feedback due to NPB. I guess if it was a new buyer I would be more understanding but as a mega buyer ( I am sure he is a reseller which is fine) I wonder if he is playing the system (thus the private feedback. He is not selling from the account so I don't know why he would care feedback)