[quote name='Serpentor']If you ordered both items with price mistakes (Coraline CE and Hellboy II CE) then there's nothing to gain, since both of them are on the cancel list. However, if you happen to order Coraline CE with something else or Hellboy II CE with something else, the "something else" is honored, meaning that even though you need to buy TWO to qualify the promotion, you're excused...
Here's the e-mail (dated 12/28/10):
Order Number: BBY01-123456789
Dear Serpentor,
Thank you for your recent blu-ray movie order on
BestBuy.com. This e-mail serves to inform you that there was an error on our site regarding the
2 for $22.98 Blu-ray Disc movies bundle offer. The offer details are as follows:
1. Select two of the qualified blu-ray movies as listed
here.
2. Add to Cart and receive the two blu-ray movies for $22.98
Due to a set-up error there were three items that are actually not part of this bundle offer. They are listed below. You have ordered at least one of these items; and as a result, the item(s) will be canceled from your order. This error has now been corrected on BestBuy.com.
Coraline Collector's Blu-ray Edition (SKU 9616698)
Wanted Blu-ray (SKU 9071862)
Hellboy II: The Golden Army Blu-ray (SKU 9071666)
If you have other qualified blu-ray movies on your order
you will still receive it at the sale price; however, you will see a charge on your account at the item's regular selling price plus any applicable taxes and once the item ships out you will see a refund on your account in order to honor the item at the $11.49 bundle offer plus any applicable taxes.
Note there is no action your part.
You will receive an e-mail confirming the credit once it has been applied. Credits to your credit card should appear on your statement within your current or next billing cycle. Please contact your credit card company with any questions regarding your credit after it has been applied.
If you used a Best Buy gift card for this order and no longer have it, please call us toll-free at 1-888-BEST BUY (1-888-237-8289) and we will send you a replacement.
If you are still interested in one of these items you may place a new order for this item at its current selling price. Please go to
www.BestBuy.com for details.
We are sorry for this error and apologize for any inconvenience. Please have your order number handy so that we can serve you faster.
Thank you for shopping at BestBuy.com,
Best Buy Customer Care[/QUOTE]
I ordered Wanted CE and Inglourious Basterds. Wanted CE was backordered and got canceled. They shipped out IB to me and I have received it. But I still dont see the credit.