[quote name='mietha']You can dispute any charge ever, and the CC company will almost ALWAYS side with you, as long as you aren't an obvious scammer (disputing things every other day, etc.). I have NEVER had the CC company side with the merchant in any dispute, mainly because YOU are their customer, not the merchant. The only real difference between companies is how annoying they make the process. Some are cake. Some... not so much. In the end, either way though, you should get your money back, if you follow the procedure. Debit card will work too, as long as it was processed as credit (assuming it's a visa, etc. debit card, but aren't they all now?). Merchants damn well know it too. It's a huge aside, but it's my favorite personal story involving a dispute. I had eye surgery, that didn't exactly go as promised about 13 years ago, and I couldn't see, more or less at all, for around two months. I had a pullbox at a local comic shop back then (I know, buying comics at a shop, crazy, but I digress). Anyway, when it got to where I could sort of see, I had my wife call the shop to ask if they still had my box. They said they did. She went down and picked them up. Surprise, surprise, the guy was lying (total jackass, now out of business, huzzah). Not only was quite a bit missing, but there was about a month worth of stuff that I already had, that I had bought from him. So I go down there to return the doubles. The asshole argues, saying that there was no way they were doubles from him and that I must have bought them somewhere else, etc., etc. After about 15-20 minutes of his BS, I simply say: Ok, this is going down one of two ways. A: you take the returns and give me store credit for the correct amount or B: I keep the comics, go home and dispute the charge. Without a second of thought, breaking stride not at all, he says: so which comics were the doubles again? The point being (and I find the story funny): always dispute any charge that needs to be. Most merchants are crooks, and most people let them get away with it. The main reason I use a card for almost everything and, in fact, will not do business with a merchant that doesn't take cards, because that tells me all I need to know about them right there. In your case it should be cut and dry, especially with others around you having the same issue. It is PRETTY obvious that the club double sold the tickets, not that yours were already scanned (why I hate internet tickets; I've never had that issue, but I've always been expecting it). And yeah, sooner is better. Most companies you can just do it through their webiste. If not, call. Now. Seriously. The closer to the event, the more legit your claim looks.[/QUOTE]
I already filed a dispute, we weren't the only ones that were BS's...other people also tried to show them their credit card, I.D, online statements to show them they matched the tickets.
What pisses me off is they tried to sell us tickets WITH cash and $20 more than the original tickets.
