[quote name='schuerm26']I wouldn't recommend this. Amazon will refund for you. It doesn't matter if you say no. Amazon is VERY buyer friendly and will suspend your account if you try something like this. Amazon does NOT make a person return the item for a refund.[/QUOTE]
Pretty sure Amazon requires the buyer to return items if they want a refund.. They are buyer friendly, so they do pretty much require you accept returns - but the buyer can't just keep it.
They are buyer friendly to a fault. I sold a new $8 xbox game - and the person complained saying the game didn't work. If they stopped there, I would have believed them and just processed the return. But no, they went on to blackmail me and say they would leave negative feedback if i didn't refund them - and then they would buy everything item I ever listed and not pay, just so they could leave negative feedback on that. Wasn't the best blackmail strategy since they left the negative already.
When i sent that over to Amazon seller support, I was told that it was not appropriate behavior. But that was it. They didn't remove the feedback and they even said to ignore the threat and try to work with the buyer for a return.
I replied to the email politely and said i would process the refund if they sent back the product and it was truly defective. I also told them i reported them to Amazon.
My theory was that this was some punk kid...i hope it was a punk kid. The address and name belonged to a doctor in LA, so i doubt the $8 would be a big deal to them so it was hopefully their kid. Never did hear back from them after that and didn't refund anything.
The seller also has the ability to charge a restocking fee - would only do that in buyer remorse cases.
[quote name='ninja dog']Can't leave feedback if the order was canceled.
Don't even get me started on APO/FPO guys who buy from you even when the first line in your description is "NO APO/FPO."[/QUOTE]
I've had the chance to leave feedback for canceled items. You can do it. The other day I got an email from Amazon saying "Please leave feedback for your transaction" and it was for something that was a slickdeal that a 3rd party had and they just canceled everyone's order.
I wish there was an option to block APO/FPO orders. I don't mind filling out the forms, but it usually winds up that my high dollar items are purchased by these guys. And with no tracking or ability to use FedEx/UPS, i just don't want to risk it. So when its a $15 game, i'll ship it. But when its a $150 guide, I won't. (Not to mention, why would they want a collector's item shipped overseas to a base...)
I've also gotten bad feedback from an APO shipment too which turned me off to it. I shipped the game the next day, and they left 3 star feedback saying it took too long to get there...