Does mediablaster offer replacement disc?

[chanster]

No this is not a deal. I figure I would get more response if I posted it here.

Does anyone know if mediablaster offers any replacement disc? I bought Berserk a few months back from the Bestbuy sale and didn't really had a chance to open it until now. I noticed on one of the disc there is a large amount of substance/residue on the disc that cannot be wiped off. In addition the disc would freeze up during playback. Has anyone experienced this? Any insights would be awesome.

Thanks.

 

[Chronis]

I just experienced this with one of the Green Green discs. It looks like a finger print under the DVD label which then got put onto the actual disc. It causes about 7-10 minutes of freezing and skippin so it's a little annoying.

Anyway, I don't know the answer to the question but I'm probably going to try to contact them soon and see what's up.