visorman30
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Hey everyone, I just traded in some games at my local EB (Toronto) and had a strange experience. I was wondering if anyone else had a similar experience.
I came in to get the new Xbox 360 and I had in tow a number of games. Most of them were sub-$8 but a couple were above (surprisingly Nintendogs). What I was looking to do was to trade the couple of games I had with me that were above $8 and use the bump up to $25 for those games and for the ones below (but at tiv at or above $5) use the $5 additional credit. Transaction goes through I left the store without looking too hard at the receipt.
When I got home I found out that they had not applied the $25 bump up but instead only applied the $5 trade in. Total difference was only $15 but hey, $15 is still $15. So I went back to talk to the girls there and they were telling me that I can't apply 2 different promotions like that (which I think is really weird since I could just go to 2 different EB's and run the same transaction). She even went as far to tell me that if they put my trade in through, I would be banned from EB!
So I said f-it, ban me. I told them to go right ahead. Of course they made me go back home and fetch the system (minor annoyance) so they could reverse the original transaction and then reprocess the whole trade in. Otherwise, the rest of the way was pretty smooth.
I guess the part that really surprised me the most was that they told me I would be banned from EB. Anyone else have a similar experience??
I came in to get the new Xbox 360 and I had in tow a number of games. Most of them were sub-$8 but a couple were above (surprisingly Nintendogs). What I was looking to do was to trade the couple of games I had with me that were above $8 and use the bump up to $25 for those games and for the ones below (but at tiv at or above $5) use the $5 additional credit. Transaction goes through I left the store without looking too hard at the receipt.
When I got home I found out that they had not applied the $25 bump up but instead only applied the $5 trade in. Total difference was only $15 but hey, $15 is still $15. So I went back to talk to the girls there and they were telling me that I can't apply 2 different promotions like that (which I think is really weird since I could just go to 2 different EB's and run the same transaction). She even went as far to tell me that if they put my trade in through, I would be banned from EB!
So I said f-it, ban me. I told them to go right ahead. Of course they made me go back home and fetch the system (minor annoyance) so they could reverse the original transaction and then reprocess the whole trade in. Otherwise, the rest of the way was pretty smooth.
I guess the part that really surprised me the most was that they told me I would be banned from EB. Anyone else have a similar experience??