[quote name='bohunk']I had a problem with them guys. They sold me an online purchase as a "new" game, but it arrived opened (like Game Stop) and it had a scratch on it. I never bothered to deal with the hassle of complaining, returning or ever buying from them again. Game over in my book. That is just my personal experience rant.[/QUOTE]
OMG, a scratch NOOOOO!!!! :lol:
Just yanking your chain.
The two screw ups they've done for me in the past have both been in my favor. I ordered Super Paper Mario and they sent me New Super Mario Bros. instead, so I paid $22 for a $45 game. And I ordered a USED copy of Klonoa for my nephew for $12 and they sent me a new shrink wrapped copy instead.
And when I had to send something (Eye of Judgement, sans PS Eye) back it was hassle free and super easy to take care of, if I could get more 10-20% off codes I'd buy from them more to offset shipping, but they are pretty awesome in my book, stuff comes fast, and if there is an issue they'll fix it fast or even give you stuff better than what you ordered (except in your case being an exception) and I've read they sometimes just let you keep something if they screw up and refund you to boot, in rare instances, can't beat that.
[quote name='yarkitty123']
Anyone else have horrible experiences with GoHastings? :lol:
...and my favorite: customer support doesn't even respond to my emails! :lol:
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I've never waited more than 24 hours for a response from them once, (also assuming this was M-F and not weekends either)