Got my cables, now if FYE didn't suck balls, and actually had my pre-ordered Wii...
I used to give then more credit, but after my experience yesterday, I think I'm done with them:
Me: I'd like to trade in these games for store credit
CSR: Oh, we stopped taking games...
Me: Exactly when did this happen?
CSR: Oh, about a month ago.
Me: But you have signs everywhere that talk about your trade in policy.
CSR: (returns to reality) Begins to scans my games for values and gives me quote
Me: Does that include the extra 5 dollars of credit for trading in $25.00 or more?
CSR: Well, just add 5 dollars to what I just told you.
Me: (thinking that I was in twilight zone, where customer service is not expected)