Free 6-Month Blockbuster Total Access

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apathylad

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I'm not very familiar with Total Access, but I learned about this promotion over at NeoGaf.


You signup here:

https://t.co/s3I4dXMR

It will ask for a form of payment, and you can check the expiration date in your account, which will probably be in January 2013.

The NeoGaf thread will likely answer some questions you may have. It's one game or movie at a time. The selection seems very limited, but hey, a 6-month trial is very good.


UPDATE:

Okay, the deal originally stated that we would get unlimited rentals for six months after we sign up. Unfortunately, the service seems to have limited this deal to two rentals per mail and two instore exchanges per month. Some CAGs have said they contacted customer service about this, and I still haven't gotten my third shipment, so it looks like it may be true. It's a bummer, but at least we still get to use the service for the six months.
 
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[quote name='mabuhay13']Yet another CAG that has self entitlement syndrome.....it's sad really...

We are getting a free service for six months and people still try to abuse the system. I hate these type of assholes with a passion.[/QUOTE]

Seriously. Even if it's only 2 a month that is still 12 blu ray rentals I'm getting for free. Seems like a good deal to me!
 
[quote name='specialist']Any of you guys know how the queue system works? I have four games all in Very Long Wait, but if the game at the bottom of the list becomes available, will it still ship before the others?[/QUOTE]

I believe so. The first one to become available will ship. If you have two become available at the same time, then the one higher up on your queue will ship.
 
[quote name='berzirk']
I'm going to say a littler prayer before bedtime every night that the next day Blockbuster just dies, and finally goes bankrupt. Worst service-related company on the planet. Die, DIE!!![/QUOTE]

Yes, because just one person not getting something they want (for free, no less) justifies an entire corporation going out of business.

:roll:
 
lol whut? You guys are OK with a company making an offer for services, then changing those services without notice, and unable to post those changes on the website? Hunh, chalk it up to philosophical differences. I worked at a BB video years ago in college, and it was actually a solid company. I was also a customer for about 2.5 yrs for their earlier mail program (until they continually reduced the services and raised the price-with notice).

Let's see if any of you "but it's free" people complain if they decide to change your next bill date with no notice and you just start seeing fees on your card. Would it still be a good deal then if you get a month or two, then they randomly start charging?

They are a terrible customer service company, they have been losing badly for years to streaming services and Netflix, and to me, if you're a shitty company, then you can't go away fast enough. Right Circuit City?

If I go to a restaurant and get a free taco, but it takes an hour to get it, and when I do get it, it tastes nasty, as a customer (paying or not-paying) I have every right to be displeased with the service. Who knows, if this Blockbuster thing actually worked well, and things shipped out timely, discs were in good condition, and items were actually available, maybe I would go with them over Netflix streaming. Their service so far has convinced me that they are incapable or providing a quality service.

My two cents...for free. Guess that means none of you can complain about it.
 
Been a blockbuster online member since the beginning and I love the service. Blu-rays, games, tv shows, etc.. all at a low rate and very fast delivery (center is 2 hours away).

Well worth the $14.99 for me.
 
A company that changes policy on a service and can't be bothered to tell you OR update your member page to reflect the change is a scary thing, free or not. If logging onto my account or service and wanting to see exactly what our relationship is is "entitlement", well, yea.

That's fucking crazy talk.
 
[quote name='berzirk']
If I go to a restaurant and get a free taco, but it takes an hour to get it, and when I do get it, it tastes nasty, as a customer (paying or not-paying) I have every right to be displeased with the service. Who knows, if this Blockbuster thing actually worked well, and things shipped out timely, discs were in good condition, and items were actually available, maybe I would go with them over Netflix streaming. Their service so far has convinced me that they are incapable or providing a quality service.

My two cents...for free. Guess that means none of you can complain about it.[/QUOTE]

Yes, I'm OK with that. And if they start charging me then I will change my mind but right now it's free and it's two free rentals I wasn't going to get.

And your analogy is off. It's more like a restaurant has a VIP program for a select group of people and give free taco coupons to them. You find one in the trash and xerox it 1000 times. You then go to the restaurant every day for a month yelling "WHERE'S MA TACOZ!" and giving them the xeroxed coupons. In that instance, I would be perfectly fine with the restaurant changing the terms because they weren't planning on having 1000 additional free tacos to give out, let alone loud mouthed people complaining about it to them.
 
[quote name='Chemosh013']Yes, I'm OK with that. And if they start charging me then I will change my mind but right now it's free and it's two free rentals I wasn't going to get.

And your analogy is off. It's more like a restaurant has a VIP program for a select group of people and give free taco coupons to them. You find one in the trash and xerox it 1000 times. You then go to the restaurant every day for a month yelling "WHERE'S MA TACOZ!" and giving them the xeroxed coupons. In that instance, I would be perfectly fine with the restaurant changing the terms because they weren't planning on having 1000 additional free tacos to give out, let alone loud mouthed people complaining about it to them.[/QUOTE]

And I think your analogy lacks a step. First off, I did no copying of the "coupon" at all. It was posted as a free trial, I accepted, and accepted the terms that came with it. But to bring it back to your analogy, if the restaurant said "no tacos for you", fine. No Taco, no expectation of tacos. If I wait in line with a coupon that says a taco a week, and finally get my item and it's a mexi-nugget per month, I should absolutely be miffed.

The "using it daily" aspect is non-sensical for the analogy. I thought maaaybe I would get up to 3-4 rentals a month, but with the long lead times and poor stock, realistically it would probably only be 2-3. I'm just going to use it for games, since I'll hang onto those for a week or so anyway, then in between go for the two free in-store rentals (except for anything that won't be free...half the store apparently) and go about it that way. I didn't use any in-store rentals, as I was more interested in using just the mail service. Now I plan to rape and pillage the hell out of the program because I went from an appreciative and thankful former employee and past customer, to a rather pissed off and spiteful one.

They did the heavy lifting to get me to sign on through some zany promo. In less than 2 weeks, they destroyed the goodwill. It costs far more to bring in a new customer than it does to please an existing one. They borked it hard.
 
[quote name='berzirk']lol whut? You guys are OK with a company making an offer for services, then changing those services without notice, and unable to post those changes on the website? Hunh, chalk it up to philosophical differences. I worked at a BB video years ago in college, and it was actually a solid company. I was also a customer for about 2.5 yrs for their earlier mail program (until they continually reduced the services and raised the price-with notice).

Let's see if any of you "but it's free" people complain if they decide to change your next bill date with no notice and you just start seeing fees on your card. Would it still be a good deal then if you get a month or two, then they randomly start charging?

They are a terrible customer service company, they have been losing badly for years to streaming services and Netflix, and to me, if you're a shitty company, then you can't go away fast enough. Right Circuit City?

If I go to a restaurant and get a free taco, but it takes an hour to get it, and when I do get it, it tastes nasty, as a customer (paying or not-paying) I have every right to be displeased with the service. Who knows, if this Blockbuster thing actually worked well, and things shipped out timely, discs were in good condition, and items were actually available, maybe I would go with them over Netflix streaming. Their service so far has convinced me that they are incapable or providing a quality service.

My two cents...for free. Guess that means none of you can complain about it.[/QUOTE]It's FREE, I have no reason to complain. :roll:
 
It's simple. If you don't like the service, cancel it.

Employees have no control over policy. If you want to complain, go through the proper outlet to do so.

Oh, and you suck at analogies, bitchzirk.
 
[quote name='mabuhay13']It's simple. If you don't like the service, cancel it.

Employees have no control over policy. If you want to complain, go through the proper outlet to do so.

Oh, and you suck at analogies, bitchzirk.[/QUOTE]

salamat po kaibigan.
 
You're welcome, asshole. Just like many a Filipino, to complain about something. If you are a fellow countryman, I hate you. You give us a bad name.
 
Just like many a Filipino, to complain about something. If you are a fellow countryman, I hate you. You give us a bad name.
 
[quote name='mabuhay13']You're welcome, asshole.[/QUOTE]

Haa haa. Wow, so much passion. It's cute from a guy who has been on CAG for a month. You should visit the Vs. forum. You would fit right in.

"Kowen taden" and relax. You'll live a happier life.

I'm not pinoy, just spent some time there. Some of the nicest people in the world are in the Philippines. Best mangos on the planet too! Maybe you're overdue for a trip back :p
 
I'm grateful for the life I've lived. And I'm going to take some advice and ignore you now. Good luck with your future complaints, which I'm sure you'll have plenty of.
 
So far ive got 2 games from them- the last game i returned, they got it back on july 30. i have 4 games listed as available and nothing has shipped out.
 
I just got an email that they are shipping out my 3rd disc today - about 2 weeks after I returned the last one. So, yeah, the 2 per month thing is definitely what is happening (my billing cycle was the 13th I think).

This time, even though there's no store anywhere near me, I guess I'll do the in-store exchange. That way I can get 4 things, right? That is, if I exchange in store, I still get another one mailed to me as well, right?

My first month I sent the 2 movies back right away after watching them because I was really after a game (that had a short wait but was supposedly available when they sent me the second movie). The funny thing is even if it was unlimited mailings per momth, it would still effectively only be 4 per month with the longer turnaround they have (it takes 2 days each way vs 1 for netflix and they don't process and send out same day like Netflix). And that's assuming you send the disc back the day after you get it (which I would do for a movie but not a game).

So after 2 weeks of nothing I'm getting another movie... And the game that was at the top of my queue still shows "available". They apparently have some problems with that.
 
Yeah, I just cancelled because they didn't ship anything to me after 8 days, though the top several movies in my queue were available. I'm sure I could have called to get one shipped, but I don't want a service that can't do the most basic thing and ship out an available movie, even if it's free.

In all my years with Netflix, I have never had an issue with them, and the turnaround is much faster.
 
After a month of having never received a disc at all, despite it claiming to have sent a game twice, I just upped an cancelled. They originally tried to claim I owed them like $22 for each of the two copies of the games that I reported as never having arrived. I sent several emails, the first two saying nothing more than, "We're sorry your disc hasn't arrived, but hey, did you know that you can upgrade your plan to..." with a list of more expensive membership tiers. I finally had to resort to threatening to file a fraudulent charge complaint with my credit card company (which I have never done in the nearly 10 years I've had that card), before I finally got a real response. Thankfully they went and removed the pending charges on my account and I was able to just simply cancel my subscription in peace. Or, I hope so anyway.

Best part is they kept trying to say that maybe my address was wrong or that there was an issue with the mail here. I explained multiple times that the address was correct and that no other disc by mail subscription service had any trouble shipping here. They seemed unwilling to concede that they might have a real issue on their end (whether it is employees at the warehouses not actually processing the shipments or what I don't know, but I have never had this problem with Netflix or Gamefly).
 
Damn im having second thoughts now about them after reading these last couple pages. Anybody notice how it says this on the queue page: You have 2 exchanges remaining until 9/12/2012 which is your next billing date ^^the billing date shouldnt be 9/12?! people have seriously had trials in which they just slapped a charge on you before said trial ended?
 
[quote name='BudzMcGee']After a month of having never received a disc at all, despite it claiming to have sent a game twice, I just upped an cancelled. They originally tried to claim I owed them like $22 for each of the two copies of the games that I reported as never having arrived. I sent several emails, the first two saying nothing more than, "We're sorry your disc hasn't arrived, but hey, did you know that you can upgrade your plan to..." with a list of more expensive membership tiers. I finally had to resort to threatening to file a fraudulent charge complaint with my credit card company (which I have never done in the nearly 10 years I've had that card), before I finally got a real response. Thankfully they went and removed the pending charges on my account and I was able to just simply cancel my subscription in peace. Or, I hope so anyway.

Best part is they kept trying to say that maybe my address was wrong or that there was an issue with the mail here. I explained multiple times that the address was correct and that no other disc by mail subscription service had any trouble shipping here. They seemed unwilling to concede that they might have a real issue on their end (whether it is employees at the warehouses not actually processing the shipments or what I don't know, but I have never had this problem with Netflix or Gamefly).[/QUOTE]

Make sure you keep the emails from them as proof in the event they try to charge you. Blockbuster Online is all about deflecting responsibility. Nothing is their fault. It's yours. It's the post office. It's the few remaining Blockbuster stores. It's the movie studios. Etc.
 
[quote name='bobright']Damn im having second thoughts now about them after reading these last couple pages. Anybody notice how it says this on the queue page: You have 2 exchanges remaining until 9/12/2012 which is your next billing date ^^the billing date shouldnt be 9/12?! people have seriously had trials in which they just slapped a charge on you before said trial ended?[/QUOTE]

Yes, but that is just used for your 2-per-month and 2 store exchanges reset. If you go to yoru account (by clicking "My Account" at the top of the page) you should see the January (or Feb) billing date. Mine says:

Next Billing Date: January 16,2013
Click to expand...

I just checked my CC and I have no pending charges from them even though my monthly billing cycle just passed.
 
[quote name='io']Yes, but that is just used for your 2-per-month and 2 store exchanges reset. If you go to yoru account (by clicking "My Account" at the top of the page) you should see the January (or Feb) billing date. Mine says:



I just checked my CC and I have no pending charges from them even though my monthly billing cycle just passed.[/QUOTE]

yea mine says the same it just seemed a little fishy. also what seemed fishy is i never saw anything that said "6 month" free trial, yet i still signed up though. where did this original offer come from?
 
[quote name='bobright']yea mine says the same it just seemed a little fishy. also what seemed fishy is i never saw anything that said "6 month" free trial, yet i still signed up though. where did this original offer come from?[/QUOTE]
I read a million posts back that it was for dell customers only. But, being the geniuses they are, they didn't link it to accounts or anything. They just emailed a link to the sign up page. That link went viral and now everyone and their cat has 6 months free.
 
[quote name='eXiON']Surprised they haven't modified this, it's been on SD for a few days now.

Mine expires on January 14th, 2013. Too bad the video game selection sucks big time. Not too bad for your occasional movie though.[/QUOTE]

It was on SD, but went to GP.
 
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