Ok so I thought signing up to a service online would be cheaper than buying games over and over again.
This was about 5 months ago, after three months I cancelled my service, since I sent back the games to them in the enveloppe they provided to me (which under their terms of service they say I shouldn't use it and I should use UPS/FedEx or a trackable service at my own expense) and they sent me nothing.
So I stopped paying my bill without cancelling and they kept hounding me so I ponied up what I owned and I actually cancelled, the asshole over the phone clearly said NO when I asked him: "will my card be charged any more?" so I was a happy pappy and decided to leave it at that.
No my credit card statement came in and yet ANOTHER GameAccess fee popped up, so I called them up and apparently the only two games they ever decided to send me never showed up at their door, so they kept my card on file to charge me even more money.
Now they're gonna "call me back" tomorrow when the guy I first dealt with last month is gonna be on shift.
Godammit, any advice? My credit card people said until they (GA) give me a cancellation number, that they really can't do anything. But Game Access is telling me cancellation numbers don't exist, should I call back my Visa and be more forceful about this issue?
Also after my call they sent me an email stating this little gem:
SHIPPING THESE GAMES IS SOLELY YOUR RESPONSIBILITY AND AT YOUR
OWN RISK. WE RECOMMEND THAT YOU USE A TRACKABLE SHIPPING METHOD
(XpressPost, UPS, FedEx, DHL, Purolator, etc). UNLESS YOU HAVE
VERIFIABLE PROOF, YOU WILL BE FULLY LIABLE FOR THE COST OF ALL
UNRETURNED GAMES.
So I guess their little send-back enveloppe wasn't enough =\.
This was about 5 months ago, after three months I cancelled my service, since I sent back the games to them in the enveloppe they provided to me (which under their terms of service they say I shouldn't use it and I should use UPS/FedEx or a trackable service at my own expense) and they sent me nothing.
So I stopped paying my bill without cancelling and they kept hounding me so I ponied up what I owned and I actually cancelled, the asshole over the phone clearly said NO when I asked him: "will my card be charged any more?" so I was a happy pappy and decided to leave it at that.
No my credit card statement came in and yet ANOTHER GameAccess fee popped up, so I called them up and apparently the only two games they ever decided to send me never showed up at their door, so they kept my card on file to charge me even more money.
Now they're gonna "call me back" tomorrow when the guy I first dealt with last month is gonna be on shift.
Godammit, any advice? My credit card people said until they (GA) give me a cancellation number, that they really can't do anything. But Game Access is telling me cancellation numbers don't exist, should I call back my Visa and be more forceful about this issue?
Also after my call they sent me an email stating this little gem:
SHIPPING THESE GAMES IS SOLELY YOUR RESPONSIBILITY AND AT YOUR
OWN RISK. WE RECOMMEND THAT YOU USE A TRACKABLE SHIPPING METHOD
(XpressPost, UPS, FedEx, DHL, Purolator, etc). UNLESS YOU HAVE
VERIFIABLE PROOF, YOU WILL BE FULLY LIABLE FOR THE COST OF ALL
UNRETURNED GAMES.
So I guess their little send-back enveloppe wasn't enough =\.