[quote name='guessed']I decided to have a chat with Overstock customer service, and here is the transcript:
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Misti M: Welcome to Overstock.com, Mr. X! How may I help you today?
Me: Hi.
Me: I have a question about product number 3000437
Misti M: The Hand Maid May Box Set ?
Me: The description states "Contains the entire series in a collector`s box.", but the price leads me to believe that it may be the box and figure only, without the DVDs.
Me: yes
Misti M: What can I help you with?
Me: I'd like to know if it is actually the box set, or just the box.
Misti M: It contains the entire series in the box set.
Me: the reason I ask is that the set retails for about $90.
Me: and the box usually retails for $25, which is what overstock lists as the msrp.
Misti M: I got this from the website description "Contains the entire series in a collector`s box."
Me: yyes, I saw that, but I wanted to verify it.
Misti M: It is the entire series.
Me: Ok, thank you.
Misti M: Have a great night!
Misti M: Thank you for contacting Overstock.com!
Your session has ended. You may now close this window.
Your session has ended. You may now close this window.
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I changed my name in the transcript to "Mr. X", and "Me". Of course, I don't believe her for a second, but I ordered anyway. I guess I am just a trouble maker. It really annoys me when I ask for a price check and the clerk points to the sticker, or when I ask for help finding something, and after looking at the spot on the shelf where it should be (where I am standing), they say "well, I guess we don't have it". There is a certain satisfaction when one finally manages the price check and the tag is way off, or when one locates the item in the wrong section. Same sort of thing here.
Misti M: I got this from the website description "Contains the entire series in a collector`s box." -- Gee, I didn't see that at all, or I would have posted it earlier in the conversation. Oh, wait, I did. Maybe I am not blind or stupid, and I have a legitimate question about something that is almost certainly a mistake on your website. Nah, couldn't be.[/quote]
Well, I got mine in today and it was just the CD-Rom, box and figurine. I'm not upset though since having the extras will be cool and I can ge the set some other time. Plus, I had ordered some other anime on my order. Just wanted to confirm what happened in case anyone else was going to order.