[quote name='Squarehard']Never had that problem. Have fun with it getting fixed. I've ordered 24 games from Hastings, and only the exception of 1 of them (which was the wrong game) was not satisfactory and when I called it was easily fixed. And as of recently, many people saying they can't get their credit card to work with Hastings and etc on the site. This is the only problem with Hastings. They are terribly inconsistent and their shipping is just the best since they like to ship it one at a time. Who wouldn't want 6 envelopes for a 6 game order that could very easily fit in one small box? FUN!
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The shipping inconsistency is definitely frustrating - the reason for this, however, is that most of their inventory comes from stores all across the US, and so you may order 6 games that are actually at 6 different stores, hence the 6 different envelopes arriving at different times. This is especially common with older games, or used games, rather than brand new popular games. The issue with people getting the wrong games is also a product of this issue, in my opinion. Quality control is difficult when you have a thousand different employees from different stores shipping out items.
Item cancellations are mostly the result of the fact that they list physical inventory from stores on their online store, and if you order a game online, it may be sold in the physical store before your order is processed, hence the cancellation. This is complicated by the fact that for many of their games, they are listed on gohastings.com, as well as amazon.com, as well as in the physical store, so there are 3 different places for people to order the same game.
Add all of these complications together, and there is a relatively high risk of errors, including quality issues, the wrong games being sent, cancellations, shipping variations, credit card charging issues, etc.
I think a lot of this has been said in other threads, but I thought I would put it all in one place in case it helps anyone.