So...we moved into these apartments back in April, and my room mates had their DSL ported over to this complex. We didn't have internet for a week and it turns out our apartment wasn't wired properly for DSL so our managers called a local contracter to come and fix it (basically turn it on). Our apartment manager expected us to pay $45 for this, which of course we did not pay...especially since we never signed anything about this.
The internet has been running especially slow, even for DSL, so I called Qwest, they sent out a tech and he basically said the complex is at fault because their lines are utter trash, and its not sending the full signal (roughly we were running at less than 1/4 of the 3 m/bits.
I call the front office and they said they're having that contracter come out to "speed up our line" and expect us to now pay an ADDITIONAL $45...for a total of $90, when we should have been wired properly to begin with, considering they have Qwest DSL pamphlets in the office.
So I was basically looking for advice as to what to do. I assume since I never signed anything for this, they don't have any legal leverage. Also what would be my best action at this point? Thanks in advance!
The internet has been running especially slow, even for DSL, so I called Qwest, they sent out a tech and he basically said the complex is at fault because their lines are utter trash, and its not sending the full signal (roughly we were running at less than 1/4 of the 3 m/bits.
I call the front office and they said they're having that contracter come out to "speed up our line" and expect us to now pay an ADDITIONAL $45...for a total of $90, when we should have been wired properly to begin with, considering they have Qwest DSL pamphlets in the office.
So I was basically looking for advice as to what to do. I assume since I never signed anything for this, they don't have any legal leverage. Also what would be my best action at this point? Thanks in advance!