Hey Look a positive Customer Service Story about Amazon

[Brian9824]

I ordered Dead Rising 2 from amazon and apparently there is a snafu where the DLC that was supposed to come with it was seriously delayed, so they had sent out $10 credit.

Today I get an email stating its indefinitely delayed so they offered me a code for 50% off Marvel VS Capcom 2. Which at current price is about $28. I was meh since i didnt plan to buy this till it was $25-30 anyways and coupon would have expired by then.

So i called customer service and they understood and instead are giving me a flat $20 credit for any video game related items. I was planning to try to sell the promo code for $20 if they didn't do anything so that was pretty cool.

$20 for anything > $28 for a single game I didn't want.

 

[Trakan]

I've never had a bad experience with Amazon. Even if something went wrong, they've bent over backwards to fix it for me.

 

[Brian9824]

To be fair most of the negatives are about selling on amazon, as a buyer from them they have usually been fair. Their compromise of a $20 video game coupon for any game instead of $28 off a single game is fair. Especially with black friday coming up. Last year I ordered several games from them.