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I bought some items at my local TRU on Thursday as part of their clearance deal. After being checked out, I thought the total seemed a bit higher than it should have been, (I calculated it beforehand) and sure enough, the cashier had rung up an item one too many times.
I immediately brought it to a free cashier to have the value of the extra item returned to my credit card. I have a receipt saying it was returned, but even though a few days have passed, I don't see the credit returned to my card, though the original purchase appears.
Is this normal, or should I return to Toys R Us to get them to process the return again?
I immediately brought it to a free cashier to have the value of the extra item returned to my credit card. I have a receipt saying it was returned, but even though a few days have passed, I don't see the credit returned to my card, though the original purchase appears.
Is this normal, or should I return to Toys R Us to get them to process the return again?
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