As previously stated, as someone who understands game stores to another, y'all chose the highest cost, highest risk, lowest return maneuver in opening a physical retail versus pushing out excess product through either your already established channels of Amazon, Best Buy, and Partner Stores, or your own in-house distribution.
And the fact there's enough demand that I see one, if not two guys, sending out dozens of boxes weekly for product, in which they are making money LRG isn't, is just weird. Most companies would leverage such an opportunity to reduce costs, reduce risk, and increase returns.
Your business, not mine. It bothers me in as much as you'd rather the community fix a problem then be an active part in distributing your goods. Many people in said group make snide comments that perhaps allude to LRG's incompetence regarding it, meaning "guess the fans gotta do what LRG won't," to add insult to injury.
The real kicker is when people can order games from some dude drop shipping from your store and get their hands on new releases faster than folks who pre-ordered directly! Now that is a kick in nards and should definitely be fixed by at least not putting your new stuff on the shelf until the pre-order customers are satisfied.
Perhaps go speak to them, not me. I'll just sit here and shake my head at such a harebrained scheme you had in opening a physical store.
@Seafoam, I am not talking about partner stores, but literally randoms who live near the LRG physical shop and create weekly posts of photos of stock on the shelf and ask people for what they want. They then collect the funds, go to the physical shop, buy the product off the shelf, and ship it to those people for a small fee plus shipping.
It's the dumbest thing I have ever seen from a niche product business in that there's unfulfilled demand on the table and the company owner would rather double down on a bad decision (i.e., physical storefront!) versus putting excess product online and move it ASAP, which is what traditional business does as inventory on-hand is actually a liability in terms of cost accounting.
More so when, as you alluded to, they have partner stores who could move said product just as easily, if not utilize their
Amazon page or their own website. It might break the spell of "Limited Run" titles if people could navigate to see excess titles sitting?