I am posting this to see if there is any advice out there about anything that can be done about this:
3 of my friends started camping at Walmart for a PS3 tuesday night around 11pm/midnight. The store allowed them to line up. My friend had a video camera on him and has employees saying/acknowledging that they were first in line. They were there for 12+ hours until around 1pm the next day when the store decided to kick them out. The store said they weren't allowing people to line up until the night of the launch at 8PM. They went over to Best Buy where they were close to the end of the line and not gauranteed a system by this time. They camped at Best Buy. They called 1-800-walmart to complain about the store, but this was at night and they didn't really say much except to take down a complaint. A reporter came by the Best Buy to do a story on the launch, and my friend talked to him. He got his picture on the front page of the paper, and the story mentioned how they were kicked out after 12+ hours.
Fast forward to about 7:30PM last night when I went over to Walmart to try and get in on the mad dash or raffle or whatever they were doing. Turns out, they started letting people lineup around 5pm that night even though they had signs saying 8PM. They got a call from corporate that told them they had to let people lineup as they showed up. So people got there around 5 and got lucky and got in line. I figure the call was either due to my friends complaint or the newspaper story. Either way, nobody ever let us know. I tried complaining to get my friends back in the front of the line, and the store manager wasn't very helpful. He did say that he would "try and make it right by them", but wouldn't tell me what that meant (he said he had to talk to them about it). My friend and the manager have been playing phone tag ever since.
Anyway, to sum it up, they waited in line for 12+ hours at said walmart and would have done it longer. People who waited in line less than 7 hours ended up getting it. I'm pretty much counting on the manager talking to my friends and apologizing but not doing anything on it. Is there anything that can be done about this?
Thanks.
3 of my friends started camping at Walmart for a PS3 tuesday night around 11pm/midnight. The store allowed them to line up. My friend had a video camera on him and has employees saying/acknowledging that they were first in line. They were there for 12+ hours until around 1pm the next day when the store decided to kick them out. The store said they weren't allowing people to line up until the night of the launch at 8PM. They went over to Best Buy where they were close to the end of the line and not gauranteed a system by this time. They camped at Best Buy. They called 1-800-walmart to complain about the store, but this was at night and they didn't really say much except to take down a complaint. A reporter came by the Best Buy to do a story on the launch, and my friend talked to him. He got his picture on the front page of the paper, and the story mentioned how they were kicked out after 12+ hours.
Fast forward to about 7:30PM last night when I went over to Walmart to try and get in on the mad dash or raffle or whatever they were doing. Turns out, they started letting people lineup around 5pm that night even though they had signs saying 8PM. They got a call from corporate that told them they had to let people lineup as they showed up. So people got there around 5 and got lucky and got in line. I figure the call was either due to my friends complaint or the newspaper story. Either way, nobody ever let us know. I tried complaining to get my friends back in the front of the line, and the store manager wasn't very helpful. He did say that he would "try and make it right by them", but wouldn't tell me what that meant (he said he had to talk to them about it). My friend and the manager have been playing phone tag ever since.
Anyway, to sum it up, they waited in line for 12+ hours at said walmart and would have done it longer. People who waited in line less than 7 hours ended up getting it. I'm pretty much counting on the manager talking to my friends and apologizing but not doing anything on it. Is there anything that can be done about this?
Thanks.
about your friends. The only thing they will do "right" is offer to your friends a chance to get one like everyone else....luck of the draw and happen to be at the store at the right time.
:lol: