Official Amazon Trade-In FAQ 4.0 - READ 1st POST

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handsomepete

handsomepete

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Welcome to the Official CAG Amazon.com Trade-In Thread

Hey trade-in pals! SENDING THINGS IN DISC / CARTRIDGE ONLY / GENERIC CASE NO MANUAL / ANYTHING BUT COMPLETE COULD RESULT IN REJECTION. THERE ARE NO EXCEPTIONS TO THIS. YOU MIGHT GET ACCEPTED, YOU MIGHT NOT. NO ONE KNOWS. THERE ARE NO HARD AND FAST RULES. IF IT IS ACCEPTED, IT WILL ALMOST CERTAINLY ONLY BE CONSIDERED "ACCEPTABLE." RISK YOUR TIME AND EFFORT AT YOUR PERIL!

[quote name='Indigo_Streetlight']I'm getting an acceptance rate of about one per day; it makes me think some supervisor is standing around with a glass of absinthe next to a couple of dumptruck loads of games...while the one responsible for the glitch is made to scan each item and recite its TIV with tears in their eyes.[/QUOTE]

Amazon.com Trade-in Home Page

------- FAQ BELOW - LEAVE ME ALONE PLEASE -------
Useful links:
-- BlueLobstah
-- CheapAssGamer
THANKS TO DISILLUSION386 and GI60 FOR POSTING AND MAINTAINING THE PREVIOUS AMAZON TRADE-IN FAQ THREADS

This thread’s primary purpose is to discuss Amazon.com’s video game trade-in program. Conspiracy theories about NORAM smashing games before sending them back / stealing children / sneezing and touching public door handles / etc welcome, but try to avoid going nutso. PLEASE READ THE TRADE-IN DEAL DETAILS AND FAQ BEFORE ASKING ANY QUESTIONS.

Trade-In Procedure

1. SELECT ITEMS: Search for items to trade in. Your trade-in items must meet the product eligibility criteria.
2. SHIP GAMES FREE: Print a shipping label and packing slip, package your games, and ship them
3. GET A GIFT CARD: An Amazon.com Gift Card will be deposited into your account upon receipt of games
Click to expand...
Shipping Instructions

1. Print this entire page. (Packing slip and shipping label once you have submitted a trade)
2. Cut out the shipping label and the packing slip.
3. Make sure your items are in good working condition and include the case and cover art.
4. Securely pack the items in a box or envelope and include the packing slip in the package.
5. Attach the shipping label squarely onto the outside of the package and add your return address.
6. Take it to your nearest UPS Store and mail it by (one week from submission of trade)
7. Or you can ship to:
note to self: look up new address
Click to expand...
Trade-In Product Eligibility

Trade-in items must match the exact version displayed in the Amazon Trade-In Store, not be damaged, include original packaging (e.g. the manual, cover art, and case), and be postmarked no later than 7 days after submission. You will receive an e-mail confirmation and an Amazon.com Gift Card will be deposited into your account within 2 business days of item receipt and verification by the merchant. Items not accepted by the merchant will be returned to you approximately 14 days after receipt.
Click to expand...
----------------------------------------------------------------------

GENERAL FAQ (Updated 06/07/2011)
Can I post a question on this thread?
  • Only if you can't find the answer from below. :lol: And please let me know if it needs to be added to FAQ.
Can I edit this FAQ? (updated 6/7/11)
  • You bet! Up top there is a section for notable TIVs - feel free to add anything in there (and if you can remember, clean up after yourself in a few days when the TIV has undoubtedly dropped). You can edit the FAQ too, please just make sure it's useful and well formatted! Thanks!
Since when did Amazon start doing trades?
  • The program began in 2009 and is handled by a third party merchant, NorAm International.
What kind of shipping does Amazon provide us?
  • Free UPS ground ---- USPS is no longer available for free. There is now also an option to provide your own shipping.
Do I have to provide my own box or envelope?
  • Yes.
Do all my games in the same trade-in submission have to be shipped in the same box? (updated 3/9/11)
  • Not necessarily - people have sent in multiple boxes for the same trade-in submission successfully. It's even possible to send half at one time and the other half at the end of the valid shipping period. However, it's probably best to always ship everything at once.
Can I put separate trades in to a single box? (updated 6/7/11)
  • Sure, and they'll likely be accepted just fine. However, it isn't recommended since you would only have proof that you sent one of the trades (whichever mailing label you used). So it can be pretty risky.
Can I send in sealed games?
  • Yes. They won't reject games that still have the original shrink wrap.
Can I add Delivery Confirmation and Insurance to my shipment?
  • UPS Ground already provides you with tracking information, and I imagine you could get some sort of insurance added at a UPS store or location if you were so inclined.
I don't trust UPS ground. Can I pay for postage myself? What's the address?
  • Yes. You're more than welcome to do so. The address is:
    NorAm International
    22 Hampshire Dr
    Hudson, NH 03051
    (This is also an option when submitting your trades)
When do I have to send my games once I have submitted my trade order?
  • You have 1 week (7 days) to send your games. There have been reports of submitting trades up to 15 - 20 days late, but that is definitely ymmv. Send on time for the best chance at success!
Crap, I have one day to go before my shipment deadline, but the website states that my deadline has already passed. How do I print out a shipping label and packing slip?
  • Load up any existing order (if you don't have any, check your browser's history or just submit a new one to use the link), and substitute the transaction ID for the trade-in order you need at the end of the URL.
How long does the whole trade-in process usually take?
  • From the time you send in your games, it may take up to 14 business days for the package to arrive. Most people usually receive their credit (Amazon GiftCard) in 3 to 5 business days, however.
How long does the "processing" status usually take? (Updated 6/8/11)
  • Usually a day or with little delay at all, but the longest reported days so far is 4.
My games were received on Friday (based on Delivery Confirmation), will I have to wait until Monday to receive credit?
  • People have received credit on a Saturday.
I do not have the manual, cover art, or original case for a game I want to trade in. Will they accept it? (updated 6/9/11)
  • While the details specifically state that original packaging is necessary, people have reported in the past that their trades were accepted despite missing some of these. This is extremely YMMV, however since some were also rejected by missing manual or cover art. On the other hand, older gen games; such as SNES, N64, and GB cartridges, normally get accepted without the original box and manual, but still YMMV.

    It should be noted that with the new condition requirements (see later in the FAQ), you may be able to send an item in missing some or all of the required items (manual / cover art / case) and still have it accepted in "Acceptable" condition.
I do not have the manual, accessories, original box, original included game, etc for a console or accessory I want to trade in. Will they accept it? (updated 3/9/11)
  • The current wisdom is "probably not" - it's pretty YMMV but NorAm seems stricter than they should be on this. Your chances seem to be better for them accepting a console or accessory without the box / manual / etc if it's older generation or rare. You're more than welcome to give it a shot though if you're feeling lucky - just pack it well and include as much as you can!
My game is really beat up, what are the chances they’ll accept it?
  • This is YMMV. Some people have reported in the past that they sent in games in bad shape that were still accepted. Your best bet is still to trade in games in mint condition. Minor scratches are expected as these are used games.
My game came with DLC codes and I used them. Will my game be accepted? (Updated 12/28/11)
  • It is expected that included DLC codes have already been redeemed, so you should be fine. It is a kindness however if you have no use for it to not redeem it and let the next lucky soul who buys it from awd or wherever have a crack at it. Up to you!
My cover art (PLATINUM HITS) differs from the pic on amazon, will my trade be accepted?
  • It all depends on the UPC so just turn your game around, type in the UPC into the amazon search box. If the game comes up, then it's accepted regardless of cover art. Click on that result to submit your trade.
I have a game from a limited edition bundle, will they accept it?
  • If the game’s cover art has a UPC barcode, they will most likely accept it. If your game's cover states "Not for Resale" and does not have a UPC barcode, the game will most likely get rejected. Some people have had their games accepted in the past, but this is very YMMV.
The UPC barcode is not intact on my game's cover art, will that be accepted? (updated 3/9/11)
  • This is YMMV, but probably not. The UPC is all powerful within the walls of NorAm.
I sent in my games, all of which were in pristine condition with the original packaging, but they said that one game is damaged and is now being returned.
  • Always pack your games well. Put a lot of newspaper around your games in the box to secure them and to prevent any damages from haphazard box cutting. People in the past have requested their entire trade-in order if it’s obvious the damage wasn’t their fault, and Amazon ended up accepting the rejected game. This is YMMV as well.
Can I trade in multiple copies of the same game?
  • Yes. Once you click “Trade in” for a particular game, you may change the quantities. Once you submit, you can no longer change quantities on that trade-in batch.
How many multiple copies of the same game can I trade-in (updated 1/11/11)?
  • Maximum of 2 copies within 3 a month period.
I locked in X copies of a game but I now only have Y available to send. Can I just send in Y without being penalized? (updated 3/9/11)
  • Yes, you can always just send in a portion of your trade-in order and they'll just credit you for whatever they receive. However, the quantities you submitted for will stay locked in that instance (I think) so if you, for example, submitted for 2 copies and only sent 1, you may not be able to trade any more copies of that game for 3 months (see previous question).
Will the Trade-in of the Day TIV stay for 24 hours?
  • It's been reported that there is a limit (maximum # of copies) that will get the promoted TIV so lock yours.
So if I find a good flip, I can just send 2 copies of that game and not worry about Amazon accusing me of stolen merchandise?
  • Technically yes, but do keep in mind that other CAGs might want to participate in the current deal, and trading in a large number of the same game will definitely lower the TIV of said game. Let’s be nice to other people. This is probably moot for most folks now with the per account / address trade-in limit.
Wow, these TIVs suck (updated 3/9/11)!
  • Really? Hrm. While that may be true, they're often better than other comparable places. Your options of what to do with your used games are greater now than they've ever been, so feel free to shop your trades around or just sell them off on glyde/gamestaq/ebay/whatever. Also, not a question.
What the fuck? The TIV of a game I just bought for this deal tanked! What do I do?
  • The TIVs on Amazon fluctuate depending on the number of trades that are submitted, and we really can’t do anything about it. The best course of action for trading in games is to lock in your trade if you already have the games or are absolutely sure that you can obtain them. You can always cancel the trade submission if you end up not finding the games.
    LOCK = SUBMIT YOUR TRADE, Don't just put it in the cart.
Can I edit a submitted trade?
  • Nope - once upon a time you could modify trade in quantities of submitted trades, but that ability has been removed.
Can I use my credit on items that are not video game-related?
  • Yes. This is the other perk for trading in games at Amazon since you're not limited to just video games.
Can I use my credit on items sold by third-party merchants on Amazon?
  • According to the fine print of the Amazon gift card use, some merchants are excluded. Your best bet is to try it on the checkout page of your order.
Strategy guides? I can trade in game/strategy guides? Whaaaaa?
  • Go to the Textbook Buyback section (http://www.amazon.com/Textbooks-Trad...ode=2205237011[/URL]). You can either search on the title of a strategy guide you have to see if they'll accept it, or search for guides. The two best search strings to start with are 'prima guides' and 'bradygames'. Might try 'doublejump' if you want to trade in some of those. (Thanks eugaet)
I locked in some hilariously overvalued trade for some weird rare game/accessory/etc that I can pick up for cheap cheap cheap. They didn't accept it. What should I do? (updated 3/9/11)
  • The truth is that NORAM can reject things for any reason they see fit. While some people have managed to get silly things like a $200 credit for some cheerleading game (or for a PS2 - just ask io!), it's sooooooo YMMV that often it's not worth the effort. EXPECT REJECTION ON THINGS THAT ARE CLEARLY MISVALUED. That said, as long as you're willing to risk it, go for it!
What's all this item condition nonsense? And how can I get screwed over by it? (updated 6/9/11)
  • We're still kinda sussing out the details surrounding the new item condition portion of Amazon Trade-Ins, but it looks like there's a couple things to consider:
    • Good Condition eligibility (games):
    • - The video game, original manufacturer packaging and all original elements are included, but shows wear from normal use
      - Game still plays perfectly
      - Disc may have light scratches and other elements may have minor damage
      - Item may have been personalized (marked or identified)
      Click to expand...

      [*]Acceptable eligibility (games):
      - Game still plays perfectly
      - Item may have been personalized (marked or identified)
      - Item may be missing or have irreparable damage to one or all of the following: case, manual, artwork, bundled accessories, UPC
      Click to expand...

      [*]Note that a game will almost certainly not be accepted if it meets any of these conditions:
      - Game does not play perfectly
      - Disc is cracked
      - Marked Not for Resale (or is otherwise marked not for sale)
      Click to expand...
    Consoles/accessories have some slightly different criteria, but the idea is the same.
Did it seriously just ask me if I wanted my game / other item returned if they refuse to give me credit for it? (updated 6/9/11)
  • Yes, that just happened.

    Unless you're purposefully sending them things you deem to be trash, please remember to choose the option that has them return your item to you during the checkout phase.
Who is AFS? (updated 6/9/11)
  • Not sure yet, but that's the name on the trade-in shipping labels now instead of NORAM. May just be NORAM with a different name. This will be updated as we learn more.
Post away!
 
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Qwe5Rl.jpg


Just finish freakin' processing already!

Putting the credit towards this once it posts:

VD11Tl.jpg
 
Mine just hit processing after arriving today. A little concerned about the rejections others have mentioned, but just in case I took pictures of every single thing I sent to them.
 
Mine arrived on Monday with 18 games in the box. Today they finally finished processing 9 of them, crediting me with the condition I listed them in. They also approved a DS game that had been in the lost & found at my job for a few months, so that's cool. Maybe they'll finish the rest by tomorrow.
 
Hey guys, I shipped out my 7-game, $82 package on last Wednesday, and it was delivered on Friday morning at 11:35 AM. It's mid-Wednesday afternoon, and I'm starting to get worried. Should I be?
 
yes! just got my 62$ from
Star Wars Knights of the Old Republic= 30$
Fuzion Frenzy=16$
Arx Fatalis=16$
plus other credit i had from older trade equals 100$, amazon trades are really awesome! now putting my credit for an ipod touch 5g, hope it don't suck's
 
don't worry it takes time, that happened to me and it tooks around 3+ days after arriving to get marked as recieved, just wait a bit more :D
 
[quote name='rioskenny']yes! just got my 62$ from
Star Wars Knights of the Old Republic= 30$
Fuzion Frenzy=16$
Arx Fatalis=16$
plus other credit i had from older trade equals 100$, amazon trades are really awesome! now putting my credit for an ipod touch 5g, hope it don't suck's[/QUOTE]

Buy a Kindle Fire HD or Nexus 7 with the money you'd spend on an iPod Touch instead. Being a former iPod Touch owner, I can promise you you'll be happy. Both the Kindle and Nexus are 7-inch tablets, and are both cheaper than the iPod. Spare your money!
 
Just got credited $30 for 007 Nightfire which I bought for 3. Woohoo! I've already blow through most of my credit money buying Man-thing Omnibus, RE 6 and Xcom.
 
[quote name='beetlegum']Just got credited $30 for 007 Nightfire which I bought for 3. Woohoo! I've already blow through most of my credit money buying Man-thing Omnibus, RE 6 and Xcom.[/QUOTE]

When did your package deliver, out of curiosity?
 
[quote name='ThePotato']Buy a Kindle Fire HD or Nexus 7 with the money you'd spend on an iPod Touch instead. Being a former iPod Touch owner, I can promise you you'll be happy. Both the Kindle and Nexus are 7-inch tablets, and are both cheaper than the iPod. Spare your money![/QUOTE]
well im interested on the nexus 7 but it just a bit oversized and the camera suck,will have to do more research :p
 
I sent in my final two packages today. All in all, I should be getting around $1500 total for everything I traded in. Who knew hoarding would eventually pay off?
 
I got my $23.50 for Spyro Year of the Dragon in good condition, still waiting for crash bandicoot to process. Nothing else is even processing yet
 
Picked up some more acceptances today. So far I have two rejections for Star Fox for no manual, and Abe's Oddysee for "severe damage" They both sound like bull to me, but I am up to 430 in credit already. No carts have processed. Hoping for some of those to go through tomorrow, those scare me the most.
 
just saw on my account that my cartridges from 1 shipment are being returned for the following

Mario is missing, Incorrect region
Game boy Pokemon Blue Incorrect region
Donkey kong country Incorrect region
Battletanx n64 Severe damage
Pokemon Stadium n64 ,Incorrect Disc :roll:

is there a department to write to to at least complain about it and question some of the methods?
 
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[quote name='slowdive21']Man you guys went crazy. I'm going to have to add mine up once they come in. Right now I am at $81 from the 3 trades.[/QUOTE]

I'm at $60 from 1 trade (3 complete GBA games) but as of now all my stuff is in the mail and, finally, my second package is processing. I mailed it Sept. 25th and they got it Tuesday and has been processing since then. 3 other boxes still in transit...
 
[quote name='slowdive21']I send them 8-10 packages a day, I get 1 approval per day. Step it up bitches! 007 N64 $21 for acceptable (cart only).[/QUOTE] :lol: LoL
 
[quote name='Jedi1979']just saw on my account that my cartridges from 1 shipment are being returned for the following

Mario is missing, Incorrect region
Game boy Pokemon Blue Incorrect region
Donkey kong country Incorrect region
Battletanx n64 Severe damage
Pokemon Stadium n64 ,Incorrect Disc :roll:

is there a department to write to to at least complain about it and question some of the methods?[/QUOTE]

I hope this is not the start of the BS like before. I think I have enough paid out to break even and make out a bit if the rest goes to shit.

You can talk to customer service, they'll rpobably tell you you can resubmit them...I know, the prices are different. You might,I stress might, get lucky and have a CS agent issue you credit for the difference. otherwise SOL.
 
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I hope not too - I was worried I might be the victim of UPS's slow shipping in more ways than one. Ie. by the time my stuff gets there they will have been flooded by all the crap you East Coast and midwestern types are sending in ;). Then the random made-up reasons for rejections start popping up. So far I'll take this as one outlier (since it seems most everyone is getting stuff accepted with no problem). But if we start getting more reports...
 
tried the chat and got nowhere, just told to resubmit but after explaining the difference in value was still told to resubmit:roll: I just sent an email and will try that route, hopefully i can get something out of it



I cant complain too much though since they did take all my disc only scratched playstation games but it is annoying to be told "incorrect disc" for a n64 game
 
I guess I should start getting worried now, I submitted 6 games separately and put two in three boxes, two are processing (Resident Evil GC and Beyond Good & Evil) but nothing's showing up for the other 4.

Sure hoping those games aren't lost, although I had heard here that there was a bit of a risk.

Gonna cross my fingers though (I REALLY didn't want to miss out on possibly getting $30 for my old MGS1's so I had to try).
 
[quote name='The Holy Pretzle']I guess I should start getting worried now, I submitted 6 games separately and put two in three boxes, two are processing (Resident Evil GC and Beyond Good & Evil) but nothing's showing up for the other 4.

Sure hoping those games aren't lost, although I had heard here that there was a bit of a risk.

Gonna cross my fingers though (I REALLY didn't want to miss out on possibly getting $30 for my old MGS1's so I had to try).[/QUOTE]

Stop worrying, you are fine. They are flooded right now.
 
finished shipping off all of my packages from the tiv error today.

almost couldn't actually send them off though. today was the last day to ship them out according to amazon (10/3) but when i went to go print the shipping label at ~4pm, it was gone and said that the shipping deadline had passed. i live chatted with a rep and called a different one on the phone, during which i realized i still had my trade in page up on a different internet browser from last night. clicked on print shipping labels from there and it amazingly worked. :bouncy:
 
My Super Mario 4 Advance: SMB 3 and Final Fantasy Tactics got rejected for being the wrong item. I guess one of 4 things happened.
1) They are dumbasses.
2) They fucked up my games.
3) SMB4:SMB3 is confusing as fuck for a title. Didn't know what it was. That I can kinda understand.
4) They switched the games.
 
[quote name='NiiNJA']finished shipping off all of my packages from the tiv error today.

almost couldn't actually send them off though. today was the last day to ship them out according to amazon (10/3) but when i went to go print the shipping label at ~4pm, it was gone and said that the shipping deadline had passed. i live chatted with a rep and called a different one on the phone, during which i realized i still had my trade in page up on a different internet browser from last night. clicked on print shipping labels from there and it amazingly worked. :bouncy:[/QUOTE]
FYI...there is a link to print a shipping label in the e-mail confirmation they sent when you submitted the trade-ins. That should work.

May I also suggest that you (and others) look into the many free "print to .pdf" programs out there like PrimoPDF. Print your labels to .pdf when you submit your trade-ins and have them readily available. Who knows when your internet connection is going to go out.
 
Got paid out on a bunch today, but a lot of random ones from orders didn't pay out or packages that arrived a few days earlier have not paid out yet. weird. everything is still sitting in processing, at least.
 
[quote name='jer7583']Got paid out on a bunch today, but a lot of random ones from orders didn't pay out or packages that arrived a few days earlier have not paid out yet. weird. everything is still sitting in processing, at least.[/QUOTE]

My stuff is exactly the same.
 
I'm experiencing the same problem you guys are facing. Over 10+ cart related games got rejected for being the wrong item, but they accepted all my disc related games. I got a feeling someone in Amazon trade-in management notice the unusually high trade-in, so they tell their employees to reject some games.
 
I got credited another $59.80 for two more trade-ins (Doom 3 and DOA:XBV), but those two games I mentioned in my recent posts are still "Not Yet Received"...

I know I shouldn't worry, but I'm still getting a bit anxious...:bomb:
 
Are you guys with the cart-related rejections getting only cart-only stuff rejected, or complete stuff? I have 2 more GBA games on the way, and one of them is SMB 4 Advance: SMB3. They better not eff that up. If they reject it, they better send back the mint/complete box NOT in a padded envelope. I was on the fence about sending that one in in the first place since I could have sold it for around $40 in the mint condition it was in. I just figured $30 with "no hassle" was better than listing and selling for a possible $40. Now I kind of wish I hadn't sent it.
 
[quote name='io']Are you guys with the cart-related rejections getting only cart-only stuff rejected, or complete stuff? I have 2 more GBA games on the way, and one of them is SMB 4 Advance: SMB3. They better not eff that up. If they reject it, they better send back the mint/complete box NOT in a padded envelope. I was on the fence about sending that one in in the first place since I could have sold it for around $40 in the mint condition it was in. I just figured $30 with "no hassle" was better than listing and selling for a possible $40. Now I kind of wish I hadn't sent it.[/QUOTE]

From my box of 11 gameboy/gameboy advance all were cart only games and 2 were rejected for some unknown reason. It lists "severe damage" but I know they were not.
 
And my platinum gamecube that arrived there 1 Oct. still hasn't gone into the processing stage. It arrived the same day as my box of gamecube games arrived and those were already paid out now.
 
[quote name='FlamingXDragon']And my platinum gamecube that arrived there 1 Oct. still hasn't gone into the processing stage. It arrived the same day as my box of gamecube games arrived and those were already paid out now.[/QUOTE]

I sent in a GameCube under the "good" condition, but it was denied. I had everything but the box included as well.
 
I literally sent my GBA cart only game as acceptable and it was accepted no problems. I literally just put in the size 0 mailer along with a psx game.


Noticed value on Jet Set Radio Xbox went up today.. think i have that laying around somewhere
 
[quote name='guyver2077']
Noticed value on Jet Set Radio Xbox went up today.. think i have that laying around somewhere[/QUOTE]

The standalone JSRF is worth a bit, so be careful.

My recent 'received' items (all carts I sent were loose):
Poke Stadium - Unacceptable (I didn't think to put in a xfer pak, which sucks because I've got a bunch laying around)
Mario Golf - Acceptable
Poke Snap - Acceptable
Gauntlet Legends - good

Gen Ristar - Acceptable (Note says missing original packaging, which is BS since it was CIB, maybe because it wasn't a clamshell they were confused. Still, got $21 so I can't complain)
SFAlpha 2 - Acceptable
SSFII - Acc

GBA SMA4: SMB3 - Wrong Item
GBC DWIII - Wrong Item
GBC Harvest Moon - Wrong Item
GC Shadow Hedgehog - Good
(total BS on this set, although there are two cart versions for Harvest, and my other was accepted in a different trade)

SNES Tetris Attack - Acc

So yeah, for the GB stuff in particular they seem to be rejecting stuff a lot more now.
 
What a joke. They gave me "Wrong Item" on 5/6 GBA games I sent in. Cartridge only. The dream is over. They gave me "incorrect edition" on the reason for why it was not accepted.
 
[quote name='blcklblskt']I sent in a GameCube under the "good" condition, but it was denied. I had everything but the box included as well.[/QUOTE]

I did too put it under "good". I had everything in the box. Mine will probably be denied as well then.
 
[quote name='evanwink']The standalone JSRF is worth a bit, so be careful.

[/QUOTE]

Thanks for the heads up. Hard to gauge value since it seems to be available in that combo package with Sega GT.

From what I see in ebay though, complete packages are going around $25-$35.
 
[quote name='blcklblskt']I sent in a GameCube under the "good" condition, but it was denied. I had everything but the box included as well.[/QUOTE]

no box=automatic acceptable condition.
 
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