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New thread here:http://www.cheapassgamer.com/forums/showthread.php?p=9443692

WHEN REPORTING TRADE-IN VALUES PLEASE POST BASE VALUES & SYSTEM IT IS FOR.

First post contains promo information & useful information and frequently asked questions. The second post is blank currently but is there for expansion or to revert back to the way things were. Third post has the 360/Wii/PS3 values. Fourth post has the PS2/GC values. Fifth post has DS/PSP values. Sixth post has hardware/accessory values for all systems.

Instructions on finding games in the database and inputting the values from different sections can be found in my blog post here: http://www.cheapassgamer.com/forums/blog.php?b=14143. I would put the entire post in the thread but this is already kind of a large post.

Upcoming Promotions:


Current Promotions:
GameStop.com Information (will post it when they update it)


30% Trade Bonus (Various)
[quote name='GameStop.com']
620x225_30trade.jpg

Trades must be in full working condition to receive full value. Cannot be combined with any other offer. Trade-ins subject to manager approval. Full trade value amount must be applied toward pre-order/purchase of a new game only. Offer valid only toward games normally accepted in trade. Offer valid toward the following titles: Final Fantasy XIII-2 (offer valid: 1/23/12 - 2/5/12), Soul Calibur V (offer valid: 1/23/12 - 2/5/12), Twisted Metal (offer valid: 1/23/12 - 2/19/12), SSX (offer valid: 1/23/12 - 2/19/12), Tom Clancy's Ghost Recon: Future Soldier (offer valid: 1/23/12 - 2/19/12), Max Payne 3 (offer valid: 1/23/12 - 2/19/12), Mass Effect 3 (offer valid: 1/23/12 - 3/11/12), Street Fighter X Tekken (offer valid: 1/23/12 - 3/11/12), Resident Evil: Operation Raccoon City (offer valid: 1/23/12 - 3/11/12). See store associate for details. No dealers. Offer valid in the United States, Puerto Rico and Guam only. Void where prohibited. GameStop, Inc. reserves the right to cancel, terminate, modify or suspend the offer for any reason without notice. [/QUOTE]


$30 Guaranteed Trade-In Value (3/1/12)
[quote name='GameStop.com']
620x225_30guarantee2.jpg

Offer valid toward the following titles: Final Fantasy XIII-2 (offer valid: 1/31/12 - 3/1/12), Twisted Metal (offer valid: 2/14/12 - 3/13/12). $30 value is net after trade. Trade must be in full working condition to receive full value. Cannot be combined with any other offer. Subject to manager approval. See store associate for details. No dealers. Offer valid only while new titles are priced at $59.99 (PS3, Xbox 360). Offer valid in the United States, Puerto Rico and Guam only. Void where prohibited. GameStop, Inc. reserves the right to cancel, terminate, modify or suspend the offer for any reason without notice. [/QUOTE]


Trade 3 get $10 (Ends 3/11/12)
[quote name='GameStop.com']Trade any 3 360, PS3, Wii, DS, PSP or 3DS games and get an extra $10 in-store credit.

Games with a trade value less than $2.00 are excluded from offer. Offer valid only toward games normally accepted in trade. Offer not good on cash trades. Trades must be in full working condition to receive full value. Cannot be combined with any other offer. Trade-ins subject to manager approval. Offer subject to change at anytime. See store associate for details. No dealers. Offer valid in the United States, Puerto Rico and Guam only. Void where prohibited. GameStop, Inc. reserves the right to cancel, terminate, modify or suspend the offer for any reason without notice. [/QUOTE]


$40 Hardware Bonus 360/PS3, $20/Wii (Ends 3/11/12)
[quote name='GameStop.com']Get an extra $40 in-store credit on any Xbox 360 or PS3 system traded, Get an extra $20 in-store credit when you trade any Wii.

Offer not good on cash trades. Trades must be in full working condition to receive full value. Hardware must have all necessary components for trade. Cannot be combined with any other offer. Trade-ins subject to manager approval. See store associate for details. No dealers. Offer vailid in the United States, Puerto Rico and Guam only. Void where prohibited. GameStop, Inc. reserves the right to cancel, terminate, modify or suspend the offer for any reason without notice.[/QUOTE]


PS Vita Handheld Trade Up Offer (Ends 2/20/12)
[quote name='GameStop.com']Get an extra $25 in-store credit when you trade your old hand held system toward the purchase of a new PS Vita.

Offer valid only toward DS, DS Lite, DSi, DSi XL, 3DS, PSP-1000, PSP-2000, PSP-3000 or PSP Go. Full trade value must be applied toward the pre-order/purchase of a new PS Vita. Offer not good on cash trades. Trades must be in full working condition to receive full value. Hardware must have all necessary components for trade. Cannot be combined with any other offer. Trade-ins subject to manager approval. See store associate for details. No dealers. Offer vailid in the United States, Puerto Rico and Guam only. Void where prohibited. GameStop, Inc. reserves the right to cancel, terminate, modify or suspend the offer for any reason without notice. [/QUOTE]


GAMESTOP USED GAME PRODUCT ID(thanks Xfactor4)
THE GAMESTOP USED GAME PRODUCT ID "CRACKED":

:gc:=916xxx
:360:=952xxx
:ps2:=938xxx or 939xxx
:wii:=917xxx
:psp:=935xxx
:ds:=919xxx
:ps3:=930xxx
:gba:=914xxx
Click to expand...


FAQ
These trade-in values are really low!
While that may be true, if you combine the games with the right promotion they can work to your advantage. There are knowledgeable people in this thread that are normally willing to help.

Is there any way to look at what the previous values reported on a game?
You can search through this thread and previous ones to see what a game has been reported in the past. With the TIV Tracker you can sort by date and then go through the list of past updated values through that as well. Here are the previous GS TIV Threads: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14

Can I trade-in sealed games?
No. You might come across the rare GameStop that would let you do it, but they are going to open them anyway.

I don't want to get hassled about the values I post, how can I get the information out there?
If you do not feel comfortable or willing to put the values in the thread you have two options available. You can input them in the TIV tracker or you can send them to me via PM. Either way the database and these lists will be updated. Putting them into the TIV tracker does save me some time later on.

Do trade-ins have to have their original case, insert and manual?
No, however it will be YMMV on if they charge you a refurbish fee for them in that condition. Most GameStops wont charge a fee but there are some that charge for incomplete games.

Will they accept my game if it is really beat up?
YMMV. It really all depends upon the employee you get. Some will charge refurbish fees, some wont, some wont accept the game and others just take them without a second glance.

What are the refurb fees on games?
There appears to be set prices for set value ranges. We aren't 100% certain on the splits just yet. Here is what we have currently:
$0.25-$2 Value: $0.75 Refurb Fee
$2.01-$4 Value: $1 Refurb Fee
$4.01-$7 Value: $2 Refurb Fee
$7.01-$10 Value: $3 Refurb Fee
$10.01 & Higher Value: $4 Refurb Fee
This information isn't guaranteed by any mean and we are still working on nailing it down.

What are the refurb fees on consoles?
They are listed in the hardware TIV section, highlight in red.

I have a Collector's/Limited/Special edition of a game, do I have to trade-in all of the extras?
No, but there are a handful of games that their variations have separate listings at GameStop: Madden 09 Anniversary Edition, Battlefield: Bad Company Gold Edition, and a few others.

Why didn't the percent bonus go for my accessory for a system that was included?
Unless stated otherwise, and they are rarely included, the bonuses never apply to accessories. Except the EDGE card of course.

I traded in a bunch of games for the "Trade X, get $X bonus" promo and it gave me the percentage bonus instead?
I can't give concretes on why this happens. GameStop computers are normally pretty good at giving you the better promo. In the case of a percentage bonus being run at the same time as a "Trade X, get $X" promo, things can get messy. The system appears to only give one promo on games per transaction so if you had a few games that you want to go to the percentage bonus and a stack for the "Trade X, Get $X" it will regularly apply the percentage to all of the games. Your best bet is to do all "Trade X, Get $X" games in one transaction on their own. The GameStop clerk may say that the system will figure it all out, tell them you want a separate transaction anyway. As always, check your receipt before you leave the store.

Can I trade in multiple copies of the same game?
YMMV. The official policy is no, but there are some GameStops that overlook that rule.

What all do I have to trade in for a console trade-in?
Xbox 360: Console Unit, power brick, A/V Cables, Controller (wired/wireless)
Wii: Console Unit, Power Cable, A/V Cables, Wiimote, Nunchuck, Sensor Bar
Playstation 3: Console Unit, Power Cable, A/V Cable, Controller, USB Cable
Playstation 2: Console Unit, Power Cable, A/V Cable, Controller (Must be a DualShock2) *Fat unit requires either back cover or network adapter*
GameCube: Console Unit, Power Cable, A/V Cable, Controller
PSP: Handheld, A/C Adapter
Nintendo DS/DSLite/DSi: Handheld, A/C Adapter, Stylus

Can I trade in a defective/broken console?
For the most part yes. If it powers on but doesn't play games, they will take the console as a refurb unit and put a refurb fee on the console. The refurb fee on the console will vary on the price of the console so those numbers will change. You are still required to trade in everything required listed in the question directly above. They will not, however, take RROD 360 consoles. There may be stores that still do it, but official policy is to not take them in.

What is the difference between PowerUp Rewards and PowerUp Rewards Pro?
The basic card is free and only allows you to acrew points when spending money. The Pro card costs $14.99 and is basically the same as the previous EDGE program.

How much does a PowerUp Rewards Pro subscription cost?
It costs $14.99 and is good for a year. It also comes with a 1-year subscription to Game Informer magazine.

What bonuses come with having an PowerUp Rewards Pro card?
You will get an extra 10% trade-in credit on the base value of the game, extra 10% off the purchase of pre-owned games and 10% off new strategy guides.

Does the Power Up Rewards Card give me a bonus on hardware trade-ins?
No. You will only get the bonus for games and accessories.

What if I want cash instead of credit, what do they deduct?
If you decide that you want cash instead of credit, they will take 20% off the base values and promos will not apply.

Does promo "....." have a minimum trade-in value?
If the promo has a minimum trade-in value requirement, it will be listed in the promo. If it isn't there, then there is no limit. However, as with all trades, they are subject to manager approval so the manager could have setup his own little rule-set requiring a minimum of whatever.

I used a Power Trade promo for a pre-order, can I cancel that pre-order and get the credit or move it to another game I want?
Yes on both accounts. However, if you do a bunch of the power trades and just straight drop the pre-order you could create some ill-will between yourself and the employees you cancel on. However, if you look at the wordings on promos, they can remove the bonus trade-in value if they decide to.

I just tried to use a promo that has a select list of games eligible, but they say my game isn't eligible anymore, what gives?
Basically they have the right to change the eligible games at any time. They tend to update these frequently so as to lock out any easy/cheap games. It's best to check the eligible list the day of your trade.

Can I stack two different trade-in promos?
No. The only thing that will stack with trade-ins is your EDGE card. Some will report success, but this requires a manual override and is very YMMV.

If I pay for an item using all credit on my card, do I have to pay sales tax?
This varies depending upon the state you live in.
5.gif

What states charge sales tax on purchases paid in full with credit and which ones don't?
Charge Sales Tax on Credit Purchases: Alabama, Arkansas, California, Connecticut, Florida, Hawaii, Maine, Maryland, Massachusetts, Michigan, Mississippi, Nevada, North Carolina, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Dakota, Tennessee, Utah, West Virginia
Does Not Charge Sales Tax on Credit Purchases: Alaska, Arizona, Colorado, Delaware, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Minnesota, Missouri, Montana, Nebraska, New Hampshire, New Jersey, New Mexico, New York, North Dakota, Oregon, South Carolina, Texas, Vermont, Virginia, Washington, Wisconsin, Wyoming
No Information Yet:

My state doesn't charge sales tax on purchases made by credit, why is gamestop.com charging me tax?
It is just the way they have designed their system. The best theory we have seen is that since you are only inputting the number off of the back of the card, it isn't going to pick up the programming from the specially tagged EDGE cards. Some kind of programming that gets input from their system that wont show up when only inputting the number off the back of the card.


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Not sure if this has been mentioned yet, but I just saw the GS ad that is coming out for Sunday 12/11, and there is going to be another

50% Bonus Trade in when traded towards pre-owned games

There were also some other deals, but I wasn't able to take the ad, so I only remember these two, and the 50% trade bonus

Batman Arkham City (New) $39.99
PSP 3000 System (New) - $99.99
 
[quote name='tenzor']Not sure if this has been mentioned yet, but I just saw the GS ad that is coming out for Sunday 12/11, and there is going to be another

50% Bonus Trade in when traded towards pre-owned games[/QUOTE]

Thanks for the info. I have a few >$7 TIV games that I'm thinking about trading into GS.
 
[quote name='tenzor']Not sure if this has been mentioned yet, but I just saw the GS ad that is coming out for Sunday 12/11, and there is going to be another

50% Bonus Trade in when traded towards pre-owned games

There were also some other deals, but I wasn't able to take the ad, so I only remember these two, and the 50% trade bonus

Batman Arkham City (New) $39.99
PSP 3000 System (New) - $99.99[/QUOTE]

I looked at the weekly ad that starts tomorrow, and also it's worth noting that the zelda and mario land 3ds bundles will be $20 off on the 9th through the 11th. Some people may prefer that over the $20 gift card which would go well with the 50% bonus.
 
PS3 TIV 12/7/11


$2.50 - 3D dot heroes game
$6 - dead space
$6 - dead space 2
$11- GTA IV Complete ed
$7 - Assassin's Creed Brotherhood
$8 - Ratchet & Clank: Crack in Time
 
[quote name='Blabadon']Goddamn people, instead of selling games for these price, I'll buy them from you and pay for shipping.[/QUOTE]

Please stop telling us how we're getting ripped off. We didn't come to here that.
 
[quote name='Blabadon']Goddamn people, instead of selling games for these price, I'll buy them from you and pay for shipping.[/QUOTE]
Would you also include the 3/$10 bonus as well? Plus the extra with the PUR card?
 
[quote name='Hoos First']:3ds: Nintendogs(all 3)- $12 each[/QUOTE]

Got 1 of each for tomorrow 3x $13.20 ( with PUR) + $10/3 bonus for about $50 credit.
Used some of my BB credit for $7.99 each game, not too bad.
 
[quote name='JP']Would you also include the 3/$10 bonus as well? Plus the extra with the PUR card?[/QUOTE]


plus shipping, mailer, ppal fees....:cool:
 
[quote name='nadohawk']Is the Power Ups Pro worth it? How is Game Informer compared to the other gaming publications like OXM and PSM?[/QUOTE]

If you do a lot of trading in and buying used games, it's definitely worth it. You make your money back right away.

Game Informer is my second favorite gaming magazine of all time, behind only EGM, if that means anything to you.
 
[quote name='Tsel']If you do a lot of trading in and buying used games, it's definitely worth it. You make your money back right away.

Game Informer is my second favorite gaming magazine of all time, behind only EGM, if that means anything to you.[/QUOTE]

Its my favorite magazine.
 
[quote name='JaylisJayP']Its my favorite magazine.[/QUOTE]

It's currently mine. I used to like EGM back in the day, but I haven't looked back since getting GI.
 
GI is the only gaming magazine I read. Used to read PC World way back in the days. Never liked Nintendo Power, and the Xbox/Playstation magazines are always biased. And the Best Buy one is the absolute worst.
 
Base TIV on 12/7/11

iconwii.gif
Wii
iconwii.gif

Harry Potter Deathly Hallows: Part 1 $5
Hollywood Squares $3
Minute to Win It $6
Monster Jam: Path of Destruction $5
The Amazing Race $4

:3ds:3DS:3ds:
Nintendogs + Cats: Toy Poodle $12
Nintendogs + Cats: French Bulldog $12
Nintendogs + Cats: Golden Retriever $12
 
[quote name='elessar123']GI is the only gaming magazine I read. Used to read PC World way back in the days. Never liked Nintendo Power, and the Xbox/Playstation magazines are always biased. And the Best Buy one is the absolute worst.[/QUOTE]

I found OXM to not be that biased (basing this off their relatively harsh reviews of Xbox games), PSM on the other hand gave good reviews for rather crappy games.
 
Is there a catch to the guaranteed $30 games? I want to trade in Battlefield 3, but I used the online pass. Will they ding me for that, or is it still $30? Also, does it stack with PUR for an extra 10%?
 
[quote name='outkastx']These Nintendogs values better hold up today, as BBY dropped them down to $3 yesterday before I got in there to trade.[/QUOTE]

12/8
Nintendogs (all 3) 3DS $12
 
[quote name='sixspeednissan']Is there a catch to the guaranteed $30 games? I want to trade in Battlefield 3, but I used the online pass. Will they ding me for that, or is it still $30? Also, does it stack with PUR for an extra 10%?[/QUOTE]

PUR always stacks. You will always get the extra 10% as long as you're a PUR member. As for online passes, they don't care. The only thing they care about is the game itself.
 
[quote name='Tsel']PUR always stacks. You will always get the extra 10% as long as you're a PUR member. As for online passes, they don't care. The only thing they care about is the game itself.[/QUOTE]

PUR only applies to the pre-promo value though. Say BF3's TIV is $15, you'll get $30+$1.50, not $30+$3.
 
[quote name='slowdive21']Next Generation was the best gaming mag...I wish it was still around.[/QUOTE]
Yeah, it was a great magazine. It's the only one I've ever actually subscribed to, besides GI. The closest thing to it now is its sister magazine Edge, but it's still not quite the same.
 
ROFL. So I stopped by Gamestop asking how much trade in value would be for a Fat 80 Gig (2 USB ports) PS3.. They said $40. I seriously almost laughed at the guy, then he's like "we currently have a promotion going where you trade your system you get an extra $50 so you'll be getting $90 trade in"
 
[quote name='Sinistar']ROFL. So I stopped by Gamestop asking how much trade in value would be for a Fat 80 Gig (2 USB ports) PS3.. They said $40. I seriously almost laughed at the guy, then he's like "we currently have a promotion going where you trade your system you get an extra $50 so you'll be getting $90 trade in"[/QUOTE]

Considering I bought a 160GB PS3 with 2 games for $199.99, how much do you think they should give you for a used 80GB? $150?
 
[quote name='elessar123']Considering I bought a 160GB PS3 with 2 games for $199.99, how much do you think they should give you for a used 80GB? $150?[/QUOTE]

Hah it's funny you mention that, I just checked a few minutes ago on Amazon trade for comparison:
Like New - $171.15
Good - $145.50
Acceptable - $51.35

So GS doesn't even give you the minimum trade in value that Amazon offers (minus their bonus deal going on).

I guess I can take a chance with Amazon and see if I get "good" trade in value and get the $145.50. Would be awesome to get the Like New value but that probably won't happen. :)

I usually don't trade in games and systems that much so I was surprised how much little they give you.
 
[quote name='Sinistar']ROFL. So I stopped by Gamestop asking how much trade in value would be for a Fat 80 Gig (2 USB ports) PS3.. They said $40. I seriously almost laughed at the guy, then he's like "we currently have a promotion going where you trade your system you get an extra $50 so you'll be getting $90 trade in"[/QUOTE]

I'd save the console. It's still a usable bluray player and can stream video content via Netflix while can play your games. No way I'd sell my old phat more like $30 or so to GS. If you really want $$, try CL or something else.
 
In regards to the OP's last FAQ ("My state doesn't charge sales tax on purchases made by credit, why is gamestop.com charging me tax?"), today I was able to get a refund on sales tax for the portion of an order I paid for with trade credit, by talking with a Gamestop rep on the phone.

It took about 20 minutes to come to that resolution even after I got through to someone, so it may not be worth it for the $5-ish sales tax on a typical game purchase. But since I paid for 2/3 of my iPad 2 using trade credit and still got charged $50 in sales tax, it was worth my time to get $36 of it back.
 
Base TIV 12-9-11

:360:
Call of Duty Black Ops - $8
Dragon Age Origins: Ultimate Edition - $8
Battlefield 3 - $23

:ps3:
Carnival Island - $11
Medieval Moves: Deadmund's Quest - $11

:ds:
Mario Kart DS - $11
 
Does this trade 3 get $10 only work with games? I have a generic 360 headset, controller, and Batman AA GOTY I would love to trade in and get this offer.
 
Quick question; and I'm sorry if this isn't the best place for it...

Today I used two gift cards to purchase a Zelda 3DS Bundle and the $12 Dark Souls guide. I was nearly certain that one card had $95.xx on it, and the other card had $115.xx on it, for a total of ~$210; more than enough to cover the purchase.

When he scanned the first card, the $95, it only emptied $75. I asked him to scan again, and the computer once again emptied the card but only credited me $75. It then hit me, that I purchased one of those mis-priced Dualshock 3 controllers for $20 off their site a week or so ago; and they must not have refunded me. I figured I'd take care of it later.

I get home, and call the "Balance Inquiry" number on the card. Surprisingly, it tells me I have $21.xx on it - the amount of said Dualshock refund.

I just hit a different GS, and they scanned it... and they said there is ZERO on it, again. Arg!

So, basically, if I check the balance via phone, it says I have $21.xx; but when I get to the store, it says I have zero. I should have the $21.

I can't make a purchase online, and I tried calling, but was on hold for about 10 min before I said screw it.

Suggestions or ideas?

Thanks!
 
[quote name='Jurassic425']Does this trade 3 get $10 only work with games? I have a generic 360 headset, controller, and Batman AA GOTY I would love to trade in and get this offer.[/QUOTE]

Games only.

[quote name='mattcube64']Quick question; and I'm sorry if this isn't the best place for it...

Today I used two gift cards to purchase a Zelda 3DS Bundle and the $12 Dark Souls guide. I was nearly certain that one card had $95.xx on it, and the other card had $115.xx on it, for a total of ~$210; more than enough to cover the purchase.

When he scanned the first card, the $95, it only emptied $75. I asked him to scan again, and the computer once again emptied the card but only credited me $75. It then hit me, that I purchased one of those mis-priced Dualshock 3 controllers for $20 off their site a week or so ago; and they must not have refunded me. I figured I'd take care of it later.

I get home, and call the "Balance Inquiry" number on the card. Surprisingly, it tells me I have $21.xx on it - the amount of said Dualshock refund.

I just hit a different GS, and they scanned it... and they said there is ZERO on it, again. Arg!

So, basically, if I check the balance via phone, it says I have $21.xx; but when I get to the store, it says I have zero. I should have the $21.

I can't make a purchase online, and I tried calling, but was on hold for about 10 min before I said screw it.

Suggestions or ideas?

Thanks![/QUOTE]

You had the right idea calling, but you're probably going to have to wait on hold. I had to call once last year when they sent me the wrong disc in the right case from an online order. Was on the phone for almost an hour getting that resolved, after the long hold time, then the rep trying to figure out how to fix it. I did get an additional $20 credit for my troubles, though.
 
[quote name='mattcube64']Quick question; and I'm sorry if this isn't the best place for it...

Today I used two gift cards to purchase a Zelda 3DS Bundle and the $12 Dark Souls guide. I was nearly certain that one card had $95.xx on it, and the other card had $115.xx on it, for a total of ~$210; more than enough to cover the purchase.

When he scanned the first card, the $95, it only emptied $75. I asked him to scan again, and the computer once again emptied the card but only credited me $75. It then hit me, that I purchased one of those mis-priced Dualshock 3 controllers for $20 off their site a week or so ago; and they must not have refunded me. I figured I'd take care of it later.

I get home, and call the "Balance Inquiry" number on the card. Surprisingly, it tells me I have $21.xx on it - the amount of said Dualshock refund.

I just hit a different GS, and they scanned it... and they said there is ZERO on it, again. Arg!

So, basically, if I check the balance via phone, it says I have $21.xx; but when I get to the store, it says I have zero. I should have the $21.

I can't make a purchase online, and I tried calling, but was on hold for about 10 min before I said screw it.

Suggestions or ideas?

Thanks![/QUOTE]

crap, I might be in the same boat...my credit showed when I called but I did not pay attention when buying some Buy 2 get one games and two small trade ins...
Please note I did receive a $10 online "I'm sorry" code when I complained about not receiving the $20 back within a week or more of the error...
 
I have never received any credit for any of my troubles. I lost a PUR card about 3+ months back and it took me 5 different times calling and 4 total trips to the store to get the credit on my card, I complained about it multiple times and was never offered anything for all that shit I had to go thru for my credit.

I also had the dualshock 3 order cancelled and don't think the credit was ever refunded since I'm trying to make a purchase online and it's saying I only have $28 in credit when I should have about $83 (had another $35 order for LOTR and Heavy Rain that was cancelled as well), that money hasn't been refunded back to my card yet either... so idk what the hell is going on but it's getting beyond annoying.
 
[quote name='iNFiNiTE HORiZON']I have never received any credit for any of my troubles. I lost a PUR card about 3+ months back and it took me 5 different times calling and 4 total trips to the store to get the credit on my card, I complained about it multiple times and was never offered anything for all that shit I had to go thru for my credit.

I also had the dualshock 3 order cancelled and don't think the credit was ever refunded since I'm trying to make a purchase online and it's saying I only have $28 in credit when I should have about $83 (had another $35 order for LOTR and Heavy Rain that was cancelled as well), that money hasn't been refunded back to my card yet either... so idk what the hell is going on but it's getting beyond annoying.[/QUOTE]

Yup, that second problem sounds very similar to the problem I'm having. Hmm... Wonder if this is more widespread than it seems. I know a lot of people got on those $20 Dualshocks, and I'd imagine more than a few people used credit.

As for receiving compensation, I, too, received a $10 credit after complaining. It took them about three days to get back to me, but this is what I sent, if you'd like some "pointers" on what works:

"I purchased a black Dualshock 3 from the site the other night. It was clearly labeled as both in stock and on sale. The price was $19.99. I was happy to see a discount, and placed an order.

Tonight I went to check to see if it had shipped, since I had not received an email. Much to my dismay, I see that the order has been closed without my consent or request. I find this to be completely unacceptable, as the price has since increased drastically.

I do a lot of business with your company, but the closing of an order and the price hike, compounded with a complete lack of communication, has left a very sour taste in my mouth.

I would hope that you would honor the price in which you had on your site for many hours - $19.99 - and reinstate my order, or otherwise provide me with some form of compensation.

I know this is not directly the fault of whomever is reading this complaint, and so I intend not to take my frustration out on you. I appreciate your time, but am hopeful you can find a resolution for me.

Thank you,
Matthew"
 
With the 3/$10 promo I made out better on these at GS than BB. Easily obtainable at BBV on the 3/$20 or 5/$30. Good way to build up GS credit for the B2G1.

Base TIV 12/8:

:wii: Tiger Woods PGA Tour 11 - $8
:ps3: WWE Smackdown vs Raw 2011 - $7
:ps3: Bulletstorm - $5
 
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