[quote name='lnguyen831']HER INSURANCE COMPANY is taking a look at it tomorrow, I noticed that some of you said even minor scratches on my car is a big deal.. is this really true? The thing is I have ALOT of scratches on my bumpers, and some random ass dents, but I do not know if the accident caused it. Would this be a good time to wash my car or should I just leave it dusty as is. I drive a 95 Acura Integra and it also looks like my bumper is a little loose? Maybe I can get her for this? [/quote]
First of all, take pictures of your bumper before they come, with dust and without dust if you decide to clean it up. Make sure that your camera, if it's digital, also has time stamps on it so the insurance company and any other person or agency knows exactly when the pictures were taken, the date, etc. You never know when documented evidence like photos may come in handy.
Also, the dust really depends. If it obscures a lot of the damage on the bumper you may want to clean it up so the blemishes show more. That's just my opinion. I may be wrong in this regard so it really is up to you. I would think that making some of the glaring blemishes stand out more may make a difference.
As for the bumper being loose and whether or not some of the damage is pre-existing or not, I'd say be as honest as you can. Also, if you have a copy of the police report or whatnot, try and find out how fast the other car was going when they hit you (or, at least, what they reported). If her airbag went off, she was probably going around 15 to 20 MPH at the very least and that should have caused some more significant damage, even if it's not necessarily noticeable. If she was going considerably slower, theoretically she should have done less damage but I would imagine it would depend upon what type of bumper her vehicle has, its position (standard car height, SUV height, etc.), and all of that. It all depends but a little extra research doesn't hurt. I'm sure the insurance company will keep that in mind as well.
[quote name='lnguyen831'] so... when I do get my estimate tomorrow, I'm supposed to be "strict"? Won't her insurance company think I'm a pansy that I'm complaining for these little scratches... or should I do it anyways? Do I even get money for little scratches... but then again there are also some random indentions..how do they confirm which scratches came from the accident etc?[/quote]
Whether or not you are supposed to be "strict" really shouldn't matter. Simply bring your car into the dealership or to a mechanic or body shop you know you can trust and go with the estimate they give you. If you want to be kind you can get multiple estimates and let her go for the cheapest one but that's more work for you for an accident she caused. In all honesty, go to a place you know you can trust that will do the best work possible and fly with their estimate. Also, your own estimate would be a fine comparison towards whatever their insurance company offers. I'm not sure what the insurance company would do afterwards, though, so simply get an estimate. It could be possible that, if you run out and fix your car immediately and the insurance company decides to give you next-to-nothing or nothing for the accident, you could be out your money. Just grab an estimate for comparison's sake and, if you can, ask the person at the place you're getting your own estimate from about the extent of the damage, what may have caused it, things like that. Be as informed as you can.
As far as confirming where the scratches and damage came from, that depends. I've been in situations where other people tried to claim pre-existing damage to their vehicle to me but the logistics of the accident itself stated otherwise. I would imagine that the insurance company would be looking at the front of her car to see if any of your bumper's paint (if it does have paint) is on her front or vice versa. That's usually one of the more simple ways to denote damage and whatnot.
In the end, just keep us aprised. I'm not even 80% sure about most of my suggestions but, hey, at least it gets you thinking about what to consider and how to best go about the issue. It usually never hurts to have as much information at your fingertips.